Knowledgeable sales staff helped my wife select her first e-bike. Perfectly sized to her and her style of bike riding. There is no other store that I know of that will spend the time with the customer to get everything just right, including the price.
Shamus helped us with our Bike purchase. He was great. He made us feel very comfortable and didn’t try to sell us things we didn’t need. I will definitely be back and will buy again from him.
Guys were nice and helpful. We forgot a mirror we bought at the warehouse sale. They said no problem and installed it when we arrived to pick up. We have purchased three bikes from bike world.
Shamus was excellent. Very knowledgeable, made great recommendation and did not pressure to make the sale. I will recommend the store and Shamus to anybody looking for a bike.
I ordered a Trek bike directly from Trek and it was shipped to the Urbandale store. They built the bike the next and was ready for pick-up. I came into the store to pick-up the bike and added a few more accessories. Staff was knowledgeable, friendly, and helpful. I will return for all my biking and service needs.
This is my Local Bike Shop (LBS). They are my go to when I can’t fix my bike or want to buy a new bike. They have never steered my wrong and seem adequately priced for the value.
Multiple employees have given me very great advice when choosing which cycling products are right for me.
Also, when I had my first tune up they explained in detail what work they did.
If you come in to this location ask for Andy. He is exceptionally knowledgeable. I was able to give him a small amount of information and he found a perfect bike for me. He also went above and beyond when it came to delivery as I was out of town.