All who we have been in contact with at Bike World in Urbandale have been extremely knowledgeable and helpful in answering our questions. We walk away with complete confidence that our purchases meet our needs. Thank you for your patience and input.
Shamus was fantastic to work with. He was very knowledgeable about the different brands, took the time to answer my questions and explained the intricacies of my new bike’s shifting system. He also followed up with a phone call to make sure everything was going well with my purchase. I highly recommend Shamus and Bike World!
Larry L
Love the service. I'm hooked on my cattrike 559, which I purchased last year at Bike World. Justin and the other folks there have been able to help me every time call or arrive with a question.