Staff is amazing! There crew at Bike World at my bike you and running ten minutes after I got to the shop. From sales to repair the Bike World staff of helpful, knowledgeable, and friendly.
The guy at the shop (forgot his name but he has long hair) was super cool and very helpful with trying to get my bike back in working shape. There was a mishap with finding the right wheel but it wasn't a big deal and he went out of his way to help me find the right one, should I choose to replace it in the future. Will definitely keep bringing my bikes back to the shop!
Headed down for a short ride and noticed my back tire was flat. Walked it in the shop and two outstanding gentlemen immediately offered to help. I had a new tube installed in less then 5 minutes and ready to hit the road. I apologize for not remembering their names...but they were both friendly, courteous and great at holidng a conversation. Great Job and I'm sure I'll be back!
Very professional, called and gave a detailed report of what needed to be repaired on the bike and the total cost. Also called once the repairs were complete to tell me it was ready to pick up.
I was serviced on the spot. The time for repair was half of what was determined. I even was able to enjoy the E Bike demo on Saturday. That was super fun!!
I recently visited Bike World for a tune-up and to purchase some accessories, and I must say, I am absolutely thrilled with the exceptional customer service I received. The friendly staff went above and beyond to ensure that I had a satisfying experience.
From the moment I entered the store, I was greeted with a warm smile and attentive service. The technician who performed the tune-up was knowledgeable and efficient, ensuring that my bike was in top-notch condition before I left.
I was also in the market for a new helmet, and a light set for added safety. The salesperson assisting me took the time to present me with various options that met my requirements and even offered helpful suggestions based on my needs and preferences.
It was recommended I receive a new set of peddles since mine had rusted out. I was able to pick out a set of peddles that matched my helmet.
What truly impressed me was the genuine interest the staff showed in helping me make the best choices for my cycling needs. Their passion for biking was evident, which made me feel even more confident in the products I was purchasing.