West Michigan Bike & Fitness of Kentwood Googlemaps

   3625 Reviews
2830 East Paris
Kentwood, MI 49512
6169421880
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Recent Reviews:


Geoff was very helpful in helping us pick out the best bike for our needs. Very friendly and knowledgeable. No high pressure sales. Enjoyed the buying experience. Highly recommend West Michigan Bike and Fitness.
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Very friendly. Fixed tire while I waited – great service!
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Love your service. Very responsive.
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The staff was very friendly and happy to answer any questions I had
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I brought my grandmothers bike that hasn’t been used for over 25 years into West Michigan Bike & Fitness of Kentwood to get a tune up. They did an amazing job and had it done within 24 hours! Very pleased and will go back. Thank you so much to the team!
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Friendly and always helpful. Very quick too with any service I’ve needed.
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Geoff Kuyper is incredibly knowledgeable and helpful.
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Great people! Great Service! Terrific product assortment! A bike shop you can trust to serve your needs!
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The customer service was excellent, helped answer all my questions and helped me fit the bike in my vehicle very pleased with the service and would highly recommend
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Great customer service. A lot of information was graciously shared with me as I am new to biking. I purchased a gravel bike to supplement run training and I've signed up for the M22 later this year. I'm be back.
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Very helpful and informative....We highly recommend you
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Since Covid customer service has been on a decline. Every aspect of our daily lives has been rudely impacted by poor customer service. You guys have been able to maintain the level of customer service we expect of our businesses. I’m not so concerned about pricing as much as how I’m treated when I visit a business. I actually enjoy your attitudes. Keep it up.
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I have always been impressed with your service - this last visit the repairs to my bike were done rapidly, about the time I got home, you called to say the repair was done. Your staff always offer helpful advice and we would not go anywhere else for our bike needs. Thank you!
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Excellent customer service. Product in stock, and as described on the website.
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Products - Quality Service - Professional and Knowledgeable
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I like to thank Ryan for fixing up my bike, I really appreciate the good job he’s done. He went out of his way to finish the trike, thank you very much!!
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The man who helped me choose a bike was very knowledgeable and answered all of my questions. I can’t remember his name, but he has glasses. He also helped me again when I came back to get the bike.
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Both of the gentleman we worked with for our son’s new bike were knowledgeable, patient, and friendly. Our son is loving his new big bike!
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The customer service is really good and they are so friendly and helpful
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Everything I liked
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