I love your community involvement, the products you sell are among my favorites, your staff is excellent and your service is impeccable. My only concern is the cost - BRC is consistently the most expensive bike shop in the area. I understand that I get what I pay for but that means that I can't always participate. I support BRC when I can but it isn't 100% of the time.
Always helpful, always informative, always friendly. And for a weekend rider like me, I appreciate that they don't make you feel dumb just because you're not an expert on Shimano vs. SRAM or whatever.
Offers a wide range of individual DIY products from reputable brands like ParkTools and Stan’s NoTubes, which will cover most of what you’ll be needing for regular bike maintenance.
First rate service. Every bike that we have taken there is better for the visit. They even put a kick stand on our tandem which has made life so much easier!
Chrissy did an amazing job guiding me through the purchasing process. Her recommendations were spot-on. She was knowledgeable and helpful. And the products you carry are outstanding. I just moved to Charlottesville and I’m thrilled to have found a fantastic bike shop.
Fantastic first experience, and it won't be my last.
Everyone was so nice - went above and beyond to take care of an unusual service request, and even helped me load my awkward stationary bike into my car.
The cost of service felt very reasonable, and they clearly knew their stuff. Now I know where to go for any cycle-related needs!
Very happy with the service we receive at BRC.
We have bought many Trek bikes over the years, mostly mountain bikes. I will soon be buying a new road /gravel bike and will get it from BRC. Kim is also wonderful!