based on 7142 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Excellent customer service
Quick, easy, and knowledgeable staff. Gave guidance on care and advice on keeping bike in good condition for it to have a longer life.
Friendly, very accommodative and very thoughtful. They fully understand what I need and go the extra-mile to serve my needs. They are great!
Friendly, efficient, informative
Great service! Loved being able to rent a bike, ride out of the parking lot onto the nearby trail!
Excellent how can I help you attitude and customer service.
Up front with pricing and the service was great.
The Team including Leo and Darrell!
Very friendly, helpful, knowledgeable!
Carlos was very helpful and concerned. I also like your brand.
Fast, reliable service. Friendly staff.
Everything about shopping here was awesome! Walked in, found my bike and was out the door in no time. Very helpful with finding exactly what I wanted! Love my new Trek!
My counter there was absolutely outstanding. Daniel was very professional, knowledgeable as were the others working in the shop. I highly recommend their bike shop.
I wouldn’t ride anything but a Trek and DWC has the best customer service!
Honest, informed, competitive pricing.
The guys at the shop are great. My wife made a purchase which had to be ordered; when the items came in they were blemished. The guys refused to install the items onto her bike because of the (very slight) blemish. Instead, they reordered the merchandise!! That people, is top quality!! Stick with David's World Cycle and you can be confident that you will get nothing but the best - merchandise as well as service.
The staff was very friendly and courteous. They serviced my bike with only what it needed, no additional charges or hidden fees. Down to earth customer service for sure.
Knowledgeable staff
Service is done on time and the staff is always helpful and professional!
The service was very quick. Very good turn around time. Richard was awesome
Service was great! And reasonable!
I want to support local and will on some things. Pricing is high?
Catrike we designed and made.
Service and support were exceptional!
Customer service was great
Friendly and helpful
I am new to cycling and know nothing about bikes, gears, racks, etc, I purchased a pre own Specialized Bike and brought it in to David’s Cycle World on the recommendation of a trusted friends. I was not disappointed. All the staff I’ve dealt with have been extremely helpful in explaining all the options on items I wanted or needed. They serviced the bike, replaced only needed parts, explained pros and cons of types of car racks, shoes, helmets so I felt confident in my final decisions. Kent was amazing, he went over everything on my bike and explained what it was, how to use it, tips for ease of handling. Thank you, Jack, Michael, Fabian and Kent for such amazing customer service.
Nice work and friendly. Prices comparable to other cycle shops
Customer Service is genuine like you're part of their family. Highly recommended
Professional staff and quality products!