Customer Testimonials
Knowing nothing about bikes, I was given good advice on what to buy for a Christmas present.
Very helpful and friendly service
Friendly and helpful
The sales person is very helpful and knowledgeable man
Friendly and knowledgeable.
Very helpful people
Personable, efficient and really good at defining the available options in this repair situation.
Thanks so much.
Thanks so much for checking and adjusting my brakes. :-)
Helpful staff, great range and good value
Great knowledgeable service and well stocked shop. Cheers
Great service, and advise, I would recommend!
Everyone at Cycleshack is committed to helping their customers to achieve their cycling ambitions.
Good,helpful service
Very knowledgeable and friendly. Good communication and service all round.
Friendly, helpful staff - had what I wanted.
LBS, needs to be supported.
Will definitely be back
The staff took time to fully understand what I needed and then provided it superbly.. 3 special wheels built.. and I was really happy with the price. Great value and excellent craftsmanship.
Great service throughout. Danny was sup helpful.
Once again, excellent service looking after our bikes having their autumn maintenance. Many thanks to Rowan and the team!
Excellent range of bikes of all types; helpful and approachable staff who have very good product knowledge.
Friendly and knowledgeable staff. I have bought a bike, spare parts and a repair. All very successful and at a competitive price
Obliging, helpful immediately and solved a repair
Bike is now mended and brakes work!
Long time customer, very pleased with communication and service
I came to cycleshack with an older full suspension Orange Sub 3 MTB that needed a full over haul and they dealt with the project with great professionalism.
There were a few surprises from the old bike but they kept me informed throughout and offered great advice as to the best course of action.
Excellent attention to detail and a prompt service
Friendly and very helpful.
Good customer service with excellent communication.
I have brought my bike in a few times and always received great attention and assistance. I have usually been served by Sam who is great to deal with.
The staff are very accommodating, friendly ,helpful , which really helps when u turn up the evening of the day you book your bike In , thinking it was the next day , ,after my service on my bike it rode home like a dream , very impressed ,thanku xxxx

We were looking for a Frog bike for our son and decided to go local rather than buy online as we were worried about it arriving before Christmas due to the postal strikes. So glad we did! Harvey ordered the bike which arrived within 2 days in the colour we wanted. He assembled it for us and put it together (we would have had to have done this ourselves if bought online) and gave us advice about how to look after and get the best out of the bike. We also got a free service thrown in. I was even given help on how to sell my son’s old bike. I wouldn’t go anywhere else to buy a bike in the future. Thank you so much!