Customer Testimonials
Josh was a huge help! I came in looking for a pair of bike shoes. He was very knowledgeable in helping me find a perfect pair and select the right clips for my bike. My boyfriend ended up buying a pair as well! Love shopping local :)
I love the people and products and you're always willing to make every customer happy with whatever they're looking for.
The friendly welcome and help that I recieved when I walked in the door was great! I had a problem with my sons bike and they told me to bring it down...... the same day! I found everything I needed. They also ordered a pump (right away) for me that I wanted because they sold out of the item. The selection of products not only for bikes but outdoor activities was great to see too. I love shopping local and to support our WONDERFUL stores downtown Watertown. I really am beyond happy with 2 Rivers Bicycle and Outdoor. THANK YOU!
Salesperson was very friendly and helpful!
Good quality bikes and accessories. The service is the very best. Always friendly and helpful.
Professional shop that keeps it simple to understand. Always very helpful.
i am currently enrolled in a spin class on Thursday night. i really like that the instructor took the time to show me how to adjust the bike to my comfort and explained the reasons why. i took this home with me and adjusted by bicycle and it made a big difference. it made me want to come back the next week and work on more techniques. Thank you.
Friendliness and knowledge of the employees. Prompt service. Delivery to the school was a plus. Very happy with the service at 2 Rivers. I would recommend them to my family and friends.
Local, easy accessible, and fair pricing.
I was greeted with a friend service personnel who immediately place by bike a a rack informed me what a need. The service was completed within the time frame he quoted.
great service, great support, and they take the time to help and offer suggestions. a great place1
I just started riding about 6 month ago. They tuned up my road bike and I’ve purchased a mountain bike, trainer, helmet and shoes. They were so helpful in answering all my questions. So friendly. I’m looking forward to next spring so I can ride with them on their weekly ride.
I’ve told my friends about them. I’m so glad they are right in town.
Super friendly and helpful
great people, great service
Professional and helpful !
2 Rivers is my go-to bike shop, even though I drive past 3 other shops to get there! Great staff, great service, and friendly people.
Top quality products and services.
knowledgeable employees
Good service and fair prices. High quality gear.
You usually stock the repair items that I need to repair our family of bikes. I prefer to buy locally and 2 Rivers helps me do that.
The knowledgeable and helpful staff!!
Fast efficient service. Was able to have the tire replaced on my sons bike in under ten minutes. Also very knowledgeable and honest staff!
Carl was knowledgeable and helpful in picking out a bike suitable for me and any accessories that I wanted.
The staff is very knowledgeable and is very likely to offer suggestions based on comfort or fit or cost of the item(s) you are buying or considering to buy. They do this without being a salesperson. They do it as a fellow bicyclist.
Your staff is always so friendly and fixes my bike fast
Everyone at the shop was incredibly helpful and knowledgeable in setting up my new bike. They set up my new Surly tubeless and helped in selecting the tires. It’s an excellent shop that I’ll be coming back too.
Love 2 Rivers!!! Bought two bikes from you and the experience is so great! Thanks for your recommendations!
For local bike shops in the area, everything.
Good customer service
Quality products and great service,