Client Testimonials
Flexibility, reliability and attention to client needs are the keys to a great user experience from this Merry Maids franchise. They never fail to impress.
On time and clean. Very nice ladies.
Cleaning staff are always friendly and do a great job, and they are comfortable around my dog.
They seem to be getting a little sloppy. Not as thorough as in the beginning. Particularly a mat at the back door not being vacuumed thoroughly. Admittedly it takes time to vacuum it but before they always managed to get it clean. Also under the phone table isn’t being swept. I wasn’t home last time so wasn’t able to tell them
Friendly, thorough and professional.
The team is wonderful and perform any special request given. I love coming home to a clean house.
Usually I am not at home when the workers are cleaning. Thus, I am not familiar with the products they use. I am satisfied with their services.
The same team -
Timely, nice, and the cleaning is well done
I don't know what products are used, but they do a great job cleaning my house. I like the reminders the day before - it's a nice, personal touch!
Responsive and friendly.
They always do a great job, and are always so nice.
The best thing about Merry Maids is having the same cleaners for most every visit. I am so comfortable with Keri and Merlin. They are so careful and do such a complete job.
I also like the flexibility of the service. Sometimes I have to change dates or cancel because my mother is traveling. That has never been a problem with Merry Maids.
You need to train your teams how to segregate the garbage and the recyclables. They seem to err sometimes.
We had an incident where an engraved stone was accidentally dropped by the maid, they were able to glued back satisfactory and brought it back repaired,
They were were apologetic, and they reacted with speed and courtesy.
My thanks.
First name removed
pd: delicate items should be removed by owner prior to cleaning day, lesson learned;
Service is always done at expected time, and with quality.
The ladies who come to clean do a wonderful job. My house sparkles when they leave. .They are considerate, polite, and completely reliable. I always appreciate Steve's phone calls in anticipation of their arrival , and his flexibility if I need a change of dates.
The products have a pleasant smell and are, I understand, eco-friendly. I'm very grateful for their services, and would definitely recommend them to a friend
Thoughtful and through service. Always willing to accommodate special requests,
The girls are very nice and work hard . They are reliable and my house looks great after they are done .
I like the reminder emails, I like that the house doesn't smell like chemicals.
Steve was great. He manages the scheduling and kept in contact with me. They did a great Job!
They went the extra mile. Straightened up things we didn’t ask for. Very nice
Great group, great job.
I have only used your services for a short time. So far I am satisfied.
I just moved into this house, and it was really dirty. They did a great job, and now the house is spotless!
very pleased with the services and products.
Thank you
First name removed de Sousa
The two women that came to our home were very professional and did a nice job of cleaning.
The products used were environmentally friendly, which was most appreciated, and the house
looked bright and clean when they left.
you clean
We have used this service for about five years . It has been a very positive experience. The cleaning products leave our home smelling fresh. We have had different teams of cleaners but are very happy when we get Katie and Merlin. They are the best! They have been so responsive to all our requests. They work so well together. My only suggestion for improvement would be to send a text if the team is running late.
The office staff is awesome. Responsive, informative and polite.
Thank you.