Laurinda Hein
CA
United States

Client Testimonials

Report a concern   August 28, 2018 — Rated 10 out of 10 by S.V. Merry Maids
What do you like about our services and the products used in your home?

The office staff is awesome. Responsive, informative and polite.
Thank you.

Report a concern   August 21, 2018 — Rated 10 out of 10 by S.A. Merry Maids of San Rafael
What do you like about our services and the products used in your home?

Flexibility, reliability and attention to client needs are the keys to a great user experience from this Merry Maids franchise. They never fail to impress.

Report a concern   August 21, 2018 — Rated 10 out of 10 by W.M.P. Merry Maids
What do you like about our services and the products used in your home?

On time and clean. Very nice ladies.

Report a concern   August 21, 2018 — Rated 10 out of 10 by D.L. Merry Maids
What do you like about our services and the products used in your home?

Cleaning staff are always friendly and do a great job, and they are comfortable around my dog.

Report a concern   August 4, 2018 — Rated 9 out of 10 by C.L.G. Merry Maids
What do you like about our services and the products used in your home?

They seem to be getting a little sloppy. Not as thorough as in the beginning. Particularly a mat at the back door not being vacuumed thoroughly. Admittedly it takes time to vacuum it but before they always managed to get it clean. Also under the phone table isn’t being swept. I wasn’t home last time so wasn’t able to tell them

Report a concern   August 4, 2018 — Rated 10 out of 10 by Francine Loyo Merry Maids
What do you like about our services and the products used in your home?

Friendly, thorough and professional.

Report a concern   August 1, 2018 — Rated 10 out of 10 by K.Z. Merry Maids of San Rafael
What do you like about our services and the products used in your home?

The team is wonderful and perform any special request given. I love coming home to a clean house.

Report a concern   July 26, 2018 — Rated 10 out of 10 by J.G. Merry Maids
What do you like about our services and the products used in your home?

Usually I am not at home when the workers are cleaning. Thus, I am not familiar with the products they use. I am satisfied with their services.

Report a concern   July 6, 2018 — Rated 10 out of 10 by D.S. Merry Maids of San Rafael
What do you like about our services and the products used in your home?

The same team -

Report a concern   June 27, 2018 — Rated 9 out of 10 by D.B. Merry Maids
What do you like about our services and the products used in your home?

Timely, nice, and the cleaning is well done

Report a concern   June 27, 2018 — Rated 10 out of 10 by Susan Cannon Merry Maids
What do you like about our services and the products used in your home?

I don't know what products are used, but they do a great job cleaning my house. I like the reminders the day before - it's a nice, personal touch!

Report a concern   June 15, 2018 — Rated 10 out of 10 by Michelle Durgy Merry Maids of San Rafael
What do you like about our services and the products used in your home?

Responsive and friendly.

Report a concern   June 6, 2018 — Rated 10 out of 10 by P.A.C. Merry Maids
What do you like about our services and the products used in your home?

They always do a great job, and are always so nice.

Report a concern   May 25, 2018 — Rated 10 out of 10 by P.O.B.F. Merry Maids
What do you like about our services and the products used in your home?

The best thing about Merry Maids is having the same cleaners for most every visit. I am so comfortable with Keri and Merlin. They are so careful and do such a complete job.
I also like the flexibility of the service. Sometimes I have to change dates or cancel because my mother is traveling. That has never been a problem with Merry Maids.

Report a concern   May 21, 2018 — Rated 9 out of 10 by F.C. Merry Maids
What do you like about our services and the products used in your home?

You need to train your teams how to segregate the garbage and the recyclables. They seem to err sometimes.

Report a concern   May 19, 2018 — Rated 10 out of 10 by M.C. Merry Maids
What do you like about our services and the products used in your home?

We had an incident where an engraved stone was accidentally dropped by the maid, they were able to glued back satisfactory and brought it back repaired,
They were were apologetic, and they reacted with speed and courtesy.
My thanks.

First name removed

pd: delicate items should be removed by owner prior to cleaning day, lesson learned;

Report a concern   May 18, 2018 — Rated 10 out of 10 by D.L. Merry Maids
What do you like about our services and the products used in your home?

Service is always done at expected time, and with quality.

Report a concern   May 11, 2018 — Rated 10 out of 10 by Tony Pogrel Merry Maids of San Rafael
What do you like about our services and the products used in your home?

The ladies who come to clean do a wonderful job. My house sparkles when they leave. .They are considerate, polite, and completely reliable. I always appreciate Steve's phone calls in anticipation of their arrival , and his flexibility if I need a change of dates.
The products have a pleasant smell and are, I understand, eco-friendly. I'm very grateful for their services, and would definitely recommend them to a friend

Report a concern   May 11, 2018 — Rated 10 out of 10 by S.A. Merry Maids of San Rafael
What do you like about our services and the products used in your home?

Thoughtful and through service. Always willing to accommodate special requests,

Report a concern   May 11, 2018 — Rated 10 out of 10 by K.C. Merry Maids
What do you like about our services and the products used in your home?

The girls are very nice and work hard . They are reliable and my house looks great after they are done .

Report a concern   May 10, 2018 — Rated 10 out of 10 by J.M. Merry Maids
What do you like about our services and the products used in your home?

I like the reminder emails, I like that the house doesn't smell like chemicals.

Report a concern   May 3, 2018 — Rated 10 out of 10 by Mary Meyers Merry Maids of San Rafael
What do you like about our services and the products used in your home?

Steve was great. He manages the scheduling and kept in contact with me. They did a great Job!

Report a concern   April 28, 2018 — Rated 10 out of 10 by C.L.G. Merry Maids
What do you like about our services and the products used in your home?

They went the extra mile. Straightened up things we didn’t ask for. Very nice

Report a concern   April 24, 2018 — Rated 10 out of 10 by K.Z. Merry Maids of San Rafael
What do you like about our services and the products used in your home?

Great group, great job.

Report a concern   April 9, 2018 — Rated 9 out of 10 by J.G. Merry Maids
What do you like about our services and the products used in your home?

I have only used your services for a short time. So far I am satisfied.

Report a concern   March 20, 2018 — Rated 10 out of 10 by Susan Cannon Merry Maids
What do you like about our services and the products used in your home?

I just moved into this house, and it was really dirty. They did a great job, and now the house is spotless!

Report a concern   March 14, 2018 — Rated 10 out of 10 by P.D. Merry Maids
What do you like about our services and the products used in your home?

very pleased with the services and products.

Thank you

First name removed de Sousa

Report a concern   March 6, 2018 — Rated 10 out of 10 by F.K. Merry Maids
What do you like about our services and the products used in your home?

The two women that came to our home were very professional and did a nice job of cleaning.
The products used were environmentally friendly, which was most appreciated, and the house
looked bright and clean when they left.

Report a concern   February 28, 2018 — Rated 10 out of 10 by E.H. Merry Maids
What do you like about our services and the products used in your home?

you clean

Report a concern   February 26, 2018 — Rated 9 out of 10 by P.O.B.F. Merry Maids
What do you like about our services and the products used in your home?

We have used this service for about five years . It has been a very positive experience. The cleaning products leave our home smelling fresh. We have had different teams of cleaners but are very happy when we get Katie and Merlin. They are the best! They have been so responsive to all our requests. They work so well together. My only suggestion for improvement would be to send a text if the team is running late.


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