- Phone: (877) 835-3697
206 ratings.
based onWhat our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Clayton and Kay Swenson were very honest and professional. They worked on repairing/restoring two large mirrors I had and they came out really beautiful. Their work was very nice. I would highly recommend them to anyone who needs furniture repair work.
Fair pricing, good work, and a good turnaround time
Repaired a entertainment cabinet that I didn't think was repairable! Thank you so much. Will definetly call again if we need other repairs.
Great service and the restoration work performed by Kay Swenson was great. Could not find the repair site as the wood texture, color match and finish was remarkable.
The renovation of our kitchen cabinets (a total of 81 doors and drawers) with new doors, hardware and resurfacing was a major project that might have daunted lesser professionals. The Swensons accepted the challenged and completed the project in a timely fashion while meeting all of our high expectations. We consider the Swensons trustworthy enough to give them a house key. The highest accolades go to this company and we anticipate working with them again in the very near future.
Quality & price of work.
And Doctor does house calls.
They were prompt getting back to us and stayed on scheduled. Also, they were very professional with their business. They treated my furniture as if it were their own. They knew what they were doing or if need to research they did.
Excellent work!
The restoration was so good, the chair looks like new.
The service could not have been better. It was our pleasure dealing with Clay.
Efficient & came out in a reasonable amount of time. Clay new what the problem was & fixed it quickly.
True professionals are the Swensons. Always prompt in replies to calls, pick-up and delivery. The caning on my chairs were perfectly done and beautiful. Mr. Swenson will be returning to our home to refurbish our table.
I have taken great pleasure in showing my chairs to family and friends and recommending Furniture Medic to all that ask "Who did that".
Pat Buff
It looks like a new piece of furniture.
Clay and Kay did an excellent job on our sunroom furniture. They saved us thousands of dollars and we have a new set.
The workmanship was excellent.
Communication was first rate from initial appointment, ordering of parts, right through the installation and repair...Clay Swenson was very competent and professional in all interaction with me, and with the speed and efficiency of the repair...the price was also reasonable...
I was very pleased with the service.
Thank you
Ron Zemke
Very prompt, professional, and workmanship is exceptional. So thankful we found Clay and his company. We are a vacation rental company and have frequent damage and the quality of work exceeds all expectations.
The persistent way in which you continued to search for the right
drawer piece to correct all the drawers that were falling apart and
saved two pieces of furniture, all done in a professional and pleasant way.
Excellent quality work, great people to deal with, and timely completion of furniture restoration project. I also really appreciate the pickup and delivery in Wilmington.
Professional & quality work.
Clayton made a special effort to repair our dining room chair for us just in time for our Thanksgiving crowd. Thanks Furniture Medic.
Clayton and Kay Swenson of Furniture Medic exceded every aspect of our expectation when refinishing our Dining Room Table and Deacon's Bench.
We have committed to additional work based on this most pleasant first experience.
Dona and Patrick Quinlan
We had several pieces of furniture damaged in a long distance move. Clay was very professional and he handled the furniture like it was his own. He and Kay did work that went above and beyond our expectations. The repairs they made resulted in several pieces being in better shape than before they were damaged in the move. They will be our furniture repair company of choice for any future needs.
We liked the personal way in which all transactions were handled and the commitment to produce a product that would "wow" the customer.
They were prompt to respond and delievered when promised. Work was exellent.
It was such a pleasure to work with the Swenson's. They clearly enjoy what they are doing and take great care to be sure the client is satisfied with the work performed. I would highly recommend them to any of my friends who need furniture repair in the future.
As you know, there was a problem with the color match on the arms of the swivel desk chair. You reponded appropriately by taking the chair back to the shop and correcting the mistake. We appreciated the way you handled the situation. Very good customer service. However, it was an inconvenience and delayed the return of the chair. On a positive note, we were pleased with the final outcome and the repair and refinishing on the end tables was very good.
Debbie is correct that the arm on the chair was not the color she wanted. We did take back to shop and adjusted color to her satisfaction. We regret the delay.
Excellent service, Clay was very helpful and even assisted in the moving of the tv stand when we assembled it. Very polite as well
EVERYTHING
Very professional and conscientious!
They were very professional. They did a very nice Jon in restoring two large mirrors I recently purchased at an estate sale. Great work, would definitely recommend them.