Cleveland

Customer Testimonials

Report a concern   January 15, 2018 — Rated 10 out of 10 by C.H. Cleveland

Outstanding job fitting my shoes to my feet. Took time to explain what shoes would work, and made the whole experience helpful.

Report a concern   January 15, 2018 — Rated 10 out of 10 by M.E. Cleveland

The staff was extremely helpful, especially Matt.

Thanks

Report a concern   January 14, 2018 — Rated 10 out of 10 by Hannah Kubacki Cleveland

such nice folks who work at the store!

Report a concern   January 14, 2018 — Rated 10 out of 10 by B.V. Cleveland

Friendly Staff. We were in and out of the store quickly and got exactly what we needed.

Report a concern   January 14, 2018 — Rated 10 out of 10 by Paulette Mc Cann Cleveland

Ryan was an excellent consultant for your products and provided exceptional service. He listened to my concerns, asked clarifying questions and made sure all my needs were met. He provided an explanation of the benefits of his recommendations and I’m very happy with my purchase. The price was a bit high on some of the items I purchased but again, the benefits outweighed the cost!

Report a concern   January 13, 2018 — Rated 10 out of 10 by J.M. Cleveland

The great service provided to me when I walk in the door.

Report a concern   January 13, 2018 — Rated 10 out of 10 by M.S. Cleveland

the people that work there are wonderful. They are so helpful.

Report a concern   January 12, 2018 — Rated 10 out of 10 by Ron Stuver Cleveland

The folks in your stores are runners and knowledgeable about running gear. Your approach to insuring that running shoe selection is appropriate to the individual is great. And your attention to customer service is unmatched. Thank you!

Report a concern   January 12, 2018 — Rated 10 out of 10 by J.D. Cleveland

terrific sales person-- very professional and knowledgeable. high tech foot and gate analysis.

Report a concern   January 10, 2018 — Rated 10 out of 10 by J.S. Cleveland

The woman who helped me was incredibly knowledgeable, patient, and kind. She helped me find shoes I am very happy with.

Report a concern   January 10, 2018 — Rated 10 out of 10 by D.B. Cleveland

I liked the friendly, professional staff, Sara or Sarah. I like the personalized attention and quality products. So far i am happy with my purchase.

Report a concern   January 10, 2018 — Rated 9 out of 10 by H.T. Cleveland

I liked that the person too the time with me and tried on different shoes and seemed knowledgeable about the issues I was having.

Report a concern   January 9, 2018 — Rated 10 out of 10 by Mark Stopa Cleveland

Various locations and a huge array of product offerings makes Fleet Feet a convenient, friendly, and knowledgeable store for all of your running needs whether a novice casual runner or lighting quick.

Report a concern   January 9, 2018 — Rated 9 out of 10 by Family Kruse Cleveland

Matt was awesome! He patiently took us through the process of analyzing the foot as well as the gait. The devices the used were impressive. He effectively explained what his recommendations were for the right shoe as well as an insert and why. He was friendly, courteous, and obviously knew his stuff. As a runner himself he was able to share some of his own struggles with injuries. He didn't try to sell us something he considered unnecessary even though the opportunity was there and would have made for a bigger sale. I would highly recommend your store to others.

Report a concern   January 9, 2018 — Rated 10 out of 10 by Gage + Cindi Treher Cleveland

Your sales staff was amazing. Stacey was a huge help for my son who was running indoor track for the first time

Report a concern   January 7, 2018 — Rated 9 out of 10 by L.Y. Cleveland

Great selection, top notch sales associates who actually have product knowledge based on experience themselves!

Report a concern   January 7, 2018 — Rated 10 out of 10 by Cullen + Laura Cobb Cleveland

The people in store were extremely helpful ensuring that I got the shoes that I needed. The person helping me recommended companion products outside of just shoes to improve my running and push me towards my goal.

Report a concern   January 7, 2018 — Rated 10 out of 10 by Megan Hill Cleveland

Staff is always so friendly there and if you are serious about running, then there is no other place to get your shoes.

Report a concern   January 7, 2018 — Rated 10 out of 10 by J.G. Cleveland

Customer service was amazing

Report a concern   January 5, 2018 — Rated 10 out of 10 by L.P. Cleveland

Customer service

Report a concern   January 4, 2018 — Rated 10 out of 10 by B.C. Cleveland

I appreciate the expertise of your employees when recommending products. However, we were a bit dismayed to find only one employee working last evening with a very talkative customer that we waited behind. While your employee tried to make the best of the situation, I find it disheartening that you staff your stores with only one employee, if simply for safety reasons. Thanks for listening.

Report a concern   January 3, 2018 — Rated 10 out of 10 by L.M. Cleveland

professional and knowledgeable fitting of shoes with a great selection.

Report a concern   January 1, 2018 — Rated 10 out of 10 by Michelle Jenkins Cleveland

Great experience and a great pair of shoes!!

Report a concern   December 31, 2017 — Rated 10 out of 10 by D.K. Cleveland

Always take the time with customers. Very knowledgeable about the products

Report a concern   December 31, 2017 — Rated 10 out of 10 by J.R. Cleveland

Very knowledgeable sales staff. Jules was very helpful. First time customer and will be returning. Thanks!

Report a concern   December 31, 2017 — Rated 10 out of 10 by Beth Darmstadter Cleveland

Love Krystol and Kristy!

Report a concern   December 31, 2017 — Rated 10 out of 10 by Jason Stine Cleveland

Best running store around. You feel like family at Fleet Feet!

Report a concern   December 31, 2017 — Rated 10 out of 10 by K.P. Cleveland

The sales associate was awesome and did a great job finding me a fit for my new shoes.

Report a concern   December 30, 2017 — Rated 10 out of 10 by Matt Fritz Cleveland

Excellent customer service. Really liked how much time the sales associate spent with me. I also liked the 3D imaging of my feet as well as the video of me walking

Report a concern   December 30, 2017 — Rated 10 out of 10 by Dianne & Mike Laheta Cleveland

Great use of technology to get the perfect shoe. Helpful and friendly staff.


Privacy Policy