Christian Brothers Automotive
5485 28th Street SE
Grand Rapid
MI 49512
United States

Customer Testimonials

Report a concern   May 21, 2019 — Rated 10 out of 10 by Doug Buyce Christian Brothers Automotive
What did you like about your experience at Christian Brothers Automotive?

It is great to be able to count on Christian Brothers for any of my auto repair needs. With a newly purchased 15 year old car, having CB to count on to fix any issue is reassuring.

Report a concern   May 16, 2019 — Rated 10 out of 10 by Chris Kellogg Christian Brothers Automotive
What did you like about your experience at Christian Brothers Automotive?

Cost and efficiency.

Report a concern   May 11, 2019 — Rated 10 out of 10 by E.V. Christian Brothers Automotive
What did you like about your experience at Christian Brothers Automotive?

Reasonable price. Fast service. Solved my squeaky brakes after dealership was unable to do so.

Report a concern   May 8, 2019 — Rated 10 out of 10 by Danyel Freeman Christian Brothers Automotive
What did you like about your experience at Christian Brothers Automotive?

When I walked in everything was clean. Did not look like your typical body shop waiting room. Seating was comfortable. Manager brought me coffee and was very welcoming. The owner was there and he was very nice to me. Lisa I believe her name is was very very nice. I just loved my experience!!

Report a concern   May 4, 2019 — Rated 10 out of 10 by A.L. Christian Brothers Automotive
What did you like about your experience at Christian Brothers Automotive?

Very thoroughly explained recommended repairs and why they needed to be done.

Report a concern   April 29, 2019 — Rated 10 out of 10 by Nick Castanon Christian Brothers Automotive
What did you like about your experience at Christian Brothers Automotive?

Very clear on what they were doing, not trying to upsell you on unnecessary fixes. Great atmosphere and very friendly!

Report a concern   April 22, 2019 — Rated 10 out of 10 by B.B. Christian Brothers Automotive
What did you like about your experience at Christian Brothers Automotive?

Friendly and Professional. Always a good experience.

Report a concern   April 22, 2019 — Rated 10 out of 10 by N.E. Christian Brothers Automotive
What did you like about your experience at Christian Brothers Automotive?

Fast, friendly service at a very fair price. Shuttle service was a huge help as well.

Report a concern   April 22, 2019 — Rated 10 out of 10 by Max Lint Christian Brothers Automotive
What did you like about your experience at Christian Brothers Automotive?

Honest service and the drop-off service.

Report a concern   April 20, 2019 — Rated 10 out of 10 by Craig O'niell Christian Brothers Automotive
What did you like about your experience at Christian Brothers Automotive?

Well, I was able to use the waiting area wifi to set up the Autotext.me template for another local branch while waiting for my, now famous, 2002 Honda Odyssey to be aligned. So it was a pretty neat experience being a client for one of my clients. (the new alignment rack and equipment here identified an issue that my family shop's older rack couldn't.)

Really impressed with the staff here and was happy to see a positive vibe in the waiting room from the other clients in the space.

Great addition to the community in the Cascade location.

Report a concern   April 19, 2019 — Rated 10 out of 10 by M.M. Christian Brothers Automotive
What did you like about your experience at Christian Brothers Automotive?

Honesty, friendliness and adherence to time and price

Report a concern   April 18, 2019 — Rated 10 out of 10 by C.S. Christian Brothers Automotive
What did you like about your experience at Christian Brothers Automotive?

Great service and very easy to work with

Report a concern   April 17, 2019 — Rated 10 out of 10 by L.D. Christian Brothers Automotive
What did you like about your experience at Christian Brothers Automotive?

I had brake service work done and something was missed. The team at Christian Brothers jumped on the issue immediately and went above and beyond to solve the problem. Prices are reasonable and the staff is always willing to help. I will go back again.

Report a concern   April 16, 2019 — Rated 10 out of 10 by Jim Kaiser Christian Brothers Automotive
What did you like about your experience at Christian Brothers Automotive?

Always review what needs to be done

Report a concern   April 16, 2019 — Rated 10 out of 10 by Dennis Farnan Christian Brothers Automotive
What did you like about your experience at Christian Brothers Automotive?

They were able to meet my requirements for the installation of 4 new in spite of the short time between my request and the end of their work day. I was asking them to obtain the tires from their supplier, get them installed and get me on the road. I was at a meeting down town when I discovered the problem.

I was anxious to have the tires safely and allow me to make the trip from Grand Rapids, MI to Fort Wayne, IN. Thanks to all of the Christian Brothers employees who pulled together to get me safely on the road!!!!!!

Dennis Farnan - Fort Wayne, IN

Report a concern   April 13, 2019 — Rated 10 out of 10 by A.D. Christian Brothers Automotive
What did you like about your experience at Christian Brothers Automotive?

My husband said he’s thankful I feel comfortable enough to pull in, explain what my car is doing and know I’ll get an honest answer!

Report a concern   April 8, 2019 — Rated 10 out of 10 by Joe & Becky Darmogray Christian Brothers Automotive
What did you like about your experience at Christian Brothers Automotive?

The location was immaculate. The people very friendly. Fair pricing

Report a concern   April 6, 2019 — Rated 10 out of 10 by M.D. Christian Brothers Automotive
What did you like about your experience at Christian Brothers Automotive?

They’re honest and communicate well

Report a concern   April 5, 2019 — Rated 10 out of 10 by Nathan Lentner Christian Brothers Automotive
What did you like about your experience at Christian Brothers Automotive?

All employees and owner of establishment are gracious and make you feel appreciated.

Report a concern   April 3, 2019 — Rated 10 out of 10 by D.H. Christian Brothers Automotive
What did you like about your experience at Christian Brothers Automotive?

seemed very honest about what needed to be done but also offered advice on what should be done in the future as well as up front pricing.

Report a concern   March 21, 2019 — Rated 10 out of 10 by Wendy Renard Christian Brothers Automotive
What did you like about your experience at Christian Brothers Automotive?

Everything! I work for the Cascade Meijer and a good friend and co-worker of mine had work done on her car by you. She raved about you and highly recommended I take my van to you when I knew I needed new brakes. I accidentally called the wrong location on Kalamazoo and 28th so I arrived with no appointment to the one by the Cascade Meijer where I work. I was graciously welcomed and assured they woukf look at it and could have any necessary repairs completed by the end of the day. They were true to their word. They were not pushy and explained exactly what needed to be done now and what I was looking for in the future. Their pricing was very
fair and I can honestly say they have a customer for life. I will highly recommend you to family and friends. A very special thanks to Cody Anderson for treating me with great respect. He is a true asset to Christian Brothers Automotive.

Report a concern   March 15, 2019 — Rated 10 out of 10 by C.O. Christian Brothers Automotive
What did you like about your experience at Christian Brothers Automotive?

You guys were able to get me back on the road in no time, your work is highly appreciated!

Report a concern   March 9, 2019 — Rated 10 out of 10 by Amber Parks Christian Brothers Automotive
What did you like about your experience at Christian Brothers Automotive?

Very friendly staff and very clean building. Staff makes sure to keep you in the loop the whole way through. However, my only complaint is that prices seemed a bit high.

Report a concern   March 1, 2019 — Rated 10 out of 10 by J.H. Christian Brothers Automotive
What did you like about your experience at Christian Brothers Automotive?

Great communication and options presented up front. Excellent customer focus.

Report a concern   February 26, 2019 — Rated 10 out of 10 by Jeff Bernt Christian Brothers Automotive
What did you like about your experience at Christian Brothers Automotive?

Rapid reaction on getting everything done and up front on prices!!

Report a concern   February 22, 2019 — Rated 10 out of 10 by Amy Fredrickson Christian Brothers Automotive
What did you like about your experience at Christian Brothers Automotive?

Everyone at Christian Brothers Automotive is SO NICE. You can tell that they care about their company and the people coming in. Before, at different places, I have felt wrongfully charged and that the job wasn't done thoroughly. That is not the case here. And I wasn't stuck waiting in a cold, dirty back desk with people coming in and out either! I was in a nice comfy lobby with a hot cup of coffee-not much is better than that. I also should note that they fit me in last minute and took the time to write me an estimate that was emailed to me promptly. I will definitely be back.

Report a concern   February 21, 2019 — Rated 10 out of 10 by N.P. Christian Brothers Automotive
What did you like about your experience at Christian Brothers Automotive?

They really do care and do excellent work. They stand behind their work.

Report a concern   February 15, 2019 — Rated 10 out of 10 by Matt Lehman Christian Brothers Automotive
What did you like about your experience at Christian Brothers Automotive?

Very courteous, thorough, easy to work with, very accommodating.

Matt

Report a concern   February 11, 2019 — Rated 10 out of 10 by D.B. Christian Brothers Automotive
What did you like about your experience at Christian Brothers Automotive?

Went above and beyond to make sure things were right.

Report a concern   February 9, 2019 — Rated 10 out of 10 by J.V. Christian Brothers Automotive
What did you like about your experience at Christian Brothers Automotive?

Great service and really worked with me on getting a part covered under warranty even though they did not do the original repair.


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