Corporate Travel Management Facebook Googlemaps

   1266 Reviews
11301 Carmel Commons Blvd., Suite 116
Charlotte, NC 28226
800.800.6336
Visit Website

Recent Reviews:


The agent was very polite and helpful.
Report a concern

The customer service I have received from our representatives has always been top notch. However, the recent upgrades to Concur are not good. I have run across situations where flight options are not available in Concur but are available through the airline's web site. The updates to Concur have made the travel planning far less user friendly, in my opinion.
Report a concern

Very helpful and supportive when contacted.
Report a concern

The friendliness of your employees, and they are fast & accurate!
Report a concern

April always helps out and there are no issues. The new adjustment to the Concur is not user friendly. Takes twice as long to book and you have to go find flights and rental cars.
Report a concern

efficient
Report a concern

Very personable people and SO easy to book trips
Report a concern

Carley was fantastic! Made booking my trip easy and secured us fabulous seats. Love using CTM.
Report a concern

Anytime I need help with a trip itinerary Carol who is Okuma's Trip advisor is always spot on. When she handles my itinerary she is always very professional and courteous. I have heard nothing but positive feedback from the other Okuma Members when she is handling our trip plans. Thanks Carol.
Report a concern

Excellent customer service!
Report a concern

Great help and went the extra mile to get me the best seat and time
Report a concern

immediate response, immediate help when all has gone wrong. and best of all- the ability to negotiate with the airlines on my behalf.
Report a concern

I deal a lot with Carol and Chris. They are always super professional and very much on top of taking care of my travel booking needs. They make booking difficult areas easy! They are both incredible at their jobs.
Report a concern

April is a live saver! She was able to help with two separate issues at the same time and got them done for me in under 30 minutes. She is definitely an asset to the team!
Report a concern

Very courteous, polite, and the whole team treats me as I only interact with one person and on the business side, at whatever time I need whatever is needed they do so efficiently. I know my needs are simple, but sometimes those services are the hardest to get done.
Report a concern

Very helpful and professional
Report a concern

Efficient Friendly
Report a concern

Kris Westlake was very helpful and professional, even when I had to change my itinerary.
Report a concern

The prompt responses and the personal service. Michele has been an awesome agent.
Report a concern

With my particular incidents or needs, it was VERY responsive and accommodating to my special requirements. Plus super courteous and it just made everything taken care of in a non stressful way. I really appreciate them.
Report a concern