Customer Testimonials
Always quick delivery and excellent customer service
Quick and Careful services in both delivery and customer services without my supervision
From start to finish very easy transaction and delivery was extremely fast, great service!
You can actually call and speak with a representative. And we have never ran out of gas ever.
Great service and employees
You refill the propane when needed I never have to leave call like I had to with the old company I had.
Reasonable pricing ,great service,friendly employees.
Cheaper prices.
I only had to call once
Prompt and careful service/deliveries with excellent pricing. Last annual delivery saved us 74 cents a gallon for a total of more than $180 over what our previous provider offered. Thank you, Thompson Gas.
The convenience
Great service and great people !! Never any problems!!
Just in time service and honoring deliveries time request
Good price on fuel oil for this time of year.
very prompt
Nice people!
Prompt service, friendly staff...just signed up my other company for service
Thompson Gas provides friendly service at competitive rates. Their Locked-Price agreements are some of the best prices for the Winter season, and Thompson Gas does not require a prepayment in order to secure execute a Locked-Price agreement.
Reliable service
i was very happy with all the people and service
Reliable and curtious employees. Reliable service. Quick service. Great price.
Price was the most important factor. Second was the great service from the representative on the phone to the gentleman who installed our tank.
Virginia is an excellent service rep.
It took almost 3 months to get new service install. About two weeks of that was caused by me for switching location. Some of it due to County permit delay.
I was originally informed by sales rep that the tank had to be 10 feet from any electrical point. That added about forty feet of gas line to original project. That increased cost of install by $400. That was part of reason I changed install location of tank.
The installer shows up on about 7/23/18. He installs within 5 feet of electrical point and gets permit approval from county.
The whole process wasted a lot of Virginia's and my time.
On or about 7/11/18 I received an invoice for a completed job. The install had not started. Under the assumption that a company would only sent an invoice for a completed job, I sent a check for the full amount on 7/16/18.
Virginia stated a few days later that
i would receive credit for gas line length not used. still waiting.
I am not happy with how this process took place.
Bob Dean
Willow Lakes Resort
2300 Orbiter Court
Titusville, FL 32796
Cell: Phone number removed
E-mail: Email address removed
Competitive rates for a consumer who owns his own tank is a good start for another season with your company! Thx!
I called four other companies for quotes on their locked in winter fees, and Thompson was by far the most reasonable for my family. Thank you!
Great service, friendly people
These people are really on top of things. Called to schedule the new tank and was a tiny frustrated when I didn't get a call right back - looked outside and there was the Thompson guy installing my tank :)
Convenience
Great customer service experience from April on the phone very attentive
Technician said the would regularly monitor the tank for any leaks or need of refill. Is this true?