ThompsonGas
5260 Westview Drive,
Frederick
MD 21703
United States

Customer Testimonials

Report a concern   August 19, 2018 — Rated 10 out of 10 by W.K.K. ThompsonGas - Bonita
What do you like about our products and services?

Technician said the would regularly monitor the tank for any leaks or need of refill. Is this true?

Report a concern   August 19, 2018 — Rated 10 out of 10 by Robin Shumate ThompsonGas - Wilkesboro
What do you like about our products and services?

Always quick delivery and excellent customer service

Report a concern   August 19, 2018 — Rated 10 out of 10 by Keith and Dora Fowler ThompsonGas - Clarksville
What do you like about our products and services?

Quick and Careful services in both delivery and customer services without my supervision

Report a concern   August 19, 2018 — Rated 10 out of 10 by A.J.M. ThompsonGas - Wilkesboro
What do you like about our products and services?

From start to finish very easy transaction and delivery was extremely fast, great service!

Report a concern   August 19, 2018 — Rated 10 out of 10 by Q.M.I. ThompsonGas - Bryson
What do you like about our products and services?

You can actually call and speak with a representative. And we have never ran out of gas ever.

Report a concern   August 19, 2018 — Rated 10 out of 10 by C.C. ThompsonGas - Bonita
What do you like about our products and services?

Great service and employees

Report a concern   August 19, 2018 — Rated 9 out of 10 by Theresa Naimaster ThompsonGas - Clarksville
What do you like about our products and services?

You refill the propane when needed I never have to leave call like I had to with the old company I had.

Report a concern   August 19, 2018 — Rated 10 out of 10 by Anne Cowles ThompsonGas - Clarksville
What do you like about our products and services?

Reasonable pricing ,great service,friendly employees.

Report a concern   August 18, 2018 — Rated 10 out of 10 by J.H. ThompsonGas - Manassas
What do you like about our products and services?

Cheaper prices.

Report a concern   August 18, 2018 — Rated 10 out of 10 by Mike Whaley ThompsonGas - Bonita
What do you like about our products and services?

I only had to call once

Report a concern   August 18, 2018 — Rated 10 out of 10 by Robert W Nixon ThompsonGas - Clarksville
What do you like about our products and services?

Prompt and careful service/deliveries with excellent pricing. Last annual delivery saved us 74 cents a gallon for a total of more than $180 over what our previous provider offered. Thank you, Thompson Gas.

Report a concern   August 18, 2018 — Rated 10 out of 10 by J.B. ThompsonGas - Orlando
What do you like about our products and services?

The convenience

Report a concern   August 18, 2018 — Rated 10 out of 10 by Mike Rosenberg ThompsonGas - Bonita
What do you like about our products and services?

Great service and great people !! Never any problems!!

Report a concern   August 18, 2018 — Rated 10 out of 10 by G.J. ThompsonGas - Wilkesboro
What do you like about our products and services?

Just in time service and honoring deliveries time request

Report a concern   August 18, 2018 — Rated 10 out of 10 by G.G. ThompsonGas - Boone
What do you like about our products and services?

Good price on fuel oil for this time of year.

Report a concern   August 18, 2018 — Rated 10 out of 10 by P.D. ThompsonGas - Bonita
What do you like about our products and services?

very prompt

Report a concern   August 18, 2018 — Rated 10 out of 10 by N.H. ThompsonGas - Blue Ridge
What do you like about our products and services?

Nice people!

Report a concern   August 15, 2018 — Rated 10 out of 10 by Naples Linen Service ThompsonGas - Bonita
What do you like about our products and services?

Prompt service, friendly staff...just signed up my other company for service

Report a concern   August 14, 2018 — Rated 10 out of 10 by Albert Mozeyko ThompsonGas - Manassas
What do you like about our products and services?

Thompson Gas provides friendly service at competitive rates. Their Locked-Price agreements are some of the best prices for the Winter season, and Thompson Gas does not require a prepayment in order to secure execute a Locked-Price agreement.

Report a concern   August 13, 2018 — Rated 10 out of 10 by J.T.B. ThompsonGas - Blue Ridge
What do you like about our products and services?

Reliable service

Report a concern   August 13, 2018 — Rated 10 out of 10 by J.A.D.S. ThompsonGas - Bradley
What do you like about our products and services?

i was very happy with all the people and service

Report a concern   August 13, 2018 — Rated 10 out of 10 by H.F. ThompsonGas - Bonita
What do you like about our products and services?

Reliable and curtious employees. Reliable service. Quick service. Great price.

Report a concern   August 13, 2018 — Rated 10 out of 10 by Michael Jardina ThompsonGas - Sevierville
What do you like about our products and services?

Price was the most important factor. Second was the great service from the representative on the phone to the gentleman who installed our tank.

Report a concern   August 13, 2018 — Rated 9 out of 10 by Robert Dean ThompsonGas - Orlando
What do you like about our products and services?

Virginia is an excellent service rep.

It took almost 3 months to get new service install. About two weeks of that was caused by me for switching location. Some of it due to County permit delay.

I was originally informed by sales rep that the tank had to be 10 feet from any electrical point. That added about forty feet of gas line to original project. That increased cost of install by $400. That was part of reason I changed install location of tank.

The installer shows up on about 7/23/18. He installs within 5 feet of electrical point and gets permit approval from county.

The whole process wasted a lot of Virginia's and my time.

On or about 7/11/18 I received an invoice for a completed job. The install had not started. Under the assumption that a company would only sent an invoice for a completed job, I sent a check for the full amount on 7/16/18.

Virginia stated a few days later that
i would receive credit for gas line length not used. still waiting.

I am not happy with how this process took place.

Bob Dean
Willow Lakes Resort
2300 Orbiter Court
Titusville, FL 32796

Cell: Phone number removed
E-mail: Email address removed

Report a concern   August 13, 2018 — Rated 10 out of 10 by M.Q. ThompsonGas - Manassas
What do you like about our products and services?

Competitive rates for a consumer who owns his own tank is a good start for another season with your company! Thx!

Report a concern   August 13, 2018 — Rated 10 out of 10 by Jennifer Novak ThompsonGas - Manassas
What do you like about our products and services?

I called four other companies for quotes on their locked in winter fees, and Thompson was by far the most reasonable for my family. Thank you!

Report a concern   August 13, 2018 — Rated 10 out of 10 by S.M. ThompsonGas - Wilkesboro
What do you like about our products and services?

Great service, friendly people

Report a concern   August 13, 2018 — Rated 10 out of 10 by Cheryl Durham ThompsonGas - Orlando
What do you like about our products and services?

These people are really on top of things. Called to schedule the new tank and was a tiny frustrated when I didn't get a call right back - looked outside and there was the Thompson guy installing my tank :)

Report a concern   August 13, 2018 — Rated 10 out of 10 by D.A.D. ThompsonGas - Blue Ridge
What do you like about our products and services?

Convenience

Report a concern   August 12, 2018 — Rated 10 out of 10 by Omar Young ThomsponGas - Griffin
What do you like about our products and services?

Great customer service experience from April on the phone very attentive


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