Client Testimonials
They’re always on time and they’re very helpful if someone’s gonna be late or missing, they always notify us
I feel that your employees are very capable and caring people. They arrive on time and are always ready for whatever jobs we have for them.
Friendly skilled pleasant and professional helpers.
Reliable, kind, considerate helpers. Willing to help up and beyond expectations. Positive outlook on life. Always a good listener and trustworthy with advice.
The outstanding quality of our caregivers, the care with which our social worker/case manager Tanya looks for great fit and offers timely advice and responses to queries or problems.
Every single thing: service, maturity,
professionalism and kindness + care
timeliness
communication
skills
management
problwm solving
Dependable service people
I have had many different agencies in my home since I've been ill. Senior Helpers made my recovery much more focused, they have help me through the darkest moments of my life. The professionalism of the staff from the schedulers to the caregivers have made my recovery the best it could be. I can call in with a problem and before that day pass they work it out. They treat people the way they should be treated like people. That's what I didn't find in other agencies.
Our family appreciates the professionalism that your staff provides. They are always kind and caring. We feel our dad is happy and feels safe with help showering.
X
no problems
Everything!!!! Excellent communication. Excellent staff.
Your help
Willingness to work with me. Roxy is great and I really miss Rose. The lady that took her place doesn’t seem as carring. She seems detached. Also when we were on the phone with me last time she wanted me to answer some questions. She want me to rate Roxy and Roxy was on the phone with me. She ask me to rate her. I think that was inappropriate. She was polite however.
Excellent organization with experienced leadership and top notch services.
—Their willingness to do household chores that
Are hard for me to do, such as kitchen upkeep,
Laundry (washing, drying, and folding— laundry room is in basement—I don’t climb steps)
—helping with exersize program, and outdoor walking.
—being cordial and spending sometime visiting
—Availability when I need transportation to appointments, or church services.
— I able to remain living in my home.
First name removed Kramer (Betty)
I like our person, Nitoya Barnes. She’s prompt, kind, efficient, and responsible.
very flexible in ability to help
The people who work for you are great. You always keep us informed especially about staffing changes.
Our helper is very pleasant and punctual. Thanks!
The quality of the match with client, the adjustments of times and schedules as needed, the timeliness of help and brainstorming as needed.
Like having the same person each time they come. That way I do not have to explain the routine/where cleaning products are kept. More convenient way to operate.
Sidney Last name removed 1/01/23
Good support
The people are truly trustworthy, talented and kind-- you all make such a tremendous difference in the quality of life for my dear Dad.
thank you,
THE PEOPLE
They are reliable, and pleasant!
Deidra is my care giver. She is always on time and is very good to me.
I like the man that comes out to spend time with my husband. He is punctual, nice, does what we need done, and is good to my husband.
Senior Helpers is a service you can trust. They have there bumps but they try to improve there position by constantly listening and talking to the people they service. Nothing in this life is 100 % yet Senior Helpers are 98%.
From the people who answer the phone to the wonderful schedulers to the RN case manager to administration they are fantastic!!! The caregivers are top of the line!!!!