Client Testimonials

My home looks really nice. I did ask that the downstairs be included in this first cleaning and said there was a bathroom with a vinyl floor and the rest of the downstairs was carpeted. Because I did not specifically say there was a separate bedroom, it didn't get cleaned, I consider the entire carpeted area including bedroom as part of the downstairs and am disappointed it didn't get cleaned. I am unable to go down the stairs without great difficultly due to an upcoming hip replacement so didn't realize this had happened until my husband told me today.

prompt and reliable

Always punctual and organized with cleaning.

My wood floors look wonderful. Shiny and clean

Great performance! On time and friendly!

Service is dependable, products seem good, they ask to be sure and always friendly.

We were in a time crunch and Merry Maids was able to squeeze us in same day! Much appreciated!!!

I like that you have added a new app to notify customer when Merry Maids will be arriving to clean.

I would like to have the weekly page on which room is getting the special attention both as a record of the service and as a receipt for payment.

I didn’t have to take time off work to let them in. Was able to use a lock box. Also liked that I could add on cleaning options.

Friendly staff, great service, always on time, and my place smells great when they are finished. Pricing is reasonable.

Neutral on this. Although the spray cleaner is.kind of strong.

We have been very pleased.

The service has really improved, price is a little high but if the quality is good that portion is not minded. Ask for feedback way to much but paying attention to detail is quality.

The owners truly run lie a business and take care of problems when they are brought to the attention to the individuals who can remedy the situation.

Prompt and dependable.

Energetic. Consistent

Ability to track when house is ready to come home.
Prompt start time.
Feedback asked after every visit.
Very friendly housekeepers.

Merry Maids did a great job cleaning my home. The ladies were friendly and efficient. Thanks, Merry Maids!

Our house is always clean: it looks clean and it smells clean.

On time and do what they are supposed to do

Bernie does a great job cleaning are home.

I like the consistency of having the same Maid each time, and (I know) an equal Maid replacement if our Maid is not available. Never a worry about my finding a fill-in.
I also like the professional attitude of our Maid, as well as her cleaning/polishing skills.

1. Staff is on time. Another local chain didn't show up consistently at all and caused havoc with children's naps, work schedules.

2. Staff leaves items after cleaning in same place they found them. Other chain scattered items haphazardly and I had to go around the house straightening up rugs, knick knacks, etc...

Reliable

I love coming home after a long day at work and long commute to find my home cleaned up! Thanks

Great service!

The last few cleanings have been very good. Person worked hard and asked question to make
sure she was doing what was expected. Have no complaints at all

I had already moved out when Merry Maids cleaned but, from the report of my realtor, I understand that they did an outstanding job. This was a large Victorian home with wood floors and natural woodwork to clean....Four bedrooms, etc and even a large front porch.

Thank you for doing your job so well.

Name removed Permann

I appreciate that you use products that I like, and do not use products that I don't like. You are easy to work with and have been willing to try some different products in my home. Thank you for working with me.

They were punctual and very thorough. They did a “move-in clean” for our new home. The previous owners did not clean at all. When the team left the place looked great! I am very pleased with their work.