I have good clean RO water and our softener is great. We haven't bought water or ice from a store for 2 years! We also don't use much detergent or soap for cleaning.
Culligan always reminds me when there is a salt delivery or a system maintenance.
The man delivering the salt is very kind and helpful.
Also, the unit is checked by a mechanic regularly to make sure everything is working properly.
I'm very satisfied.