Client Testimonials
Great job cleaning and scheduling is easy.
The employees are very thorough when they clean. If there is ever a problem I call and Kate takes care of it.0
professionalism, follow through, attention to detail
As I mentioned to you on a previous response, I am paying for your service at my sister's (Name removed) in Napa. Since I live in Lincoln, CA, I am not in a position to comment on your services. Whenever I go to visit First name removed the apartment always seems clean. But, since First name removed is legally blind, there are always things strewn about so it is difficult to make an opinion. She is very satisfied with your service and from what I've seen, I am to. Thank you.
Reliable, consistent service. Friendly employees
Dependability
Home is cleaned as scheduled and the management is very responsive.
The girls do an amazing job! We appreciate their hard work, and flexibility!
The staff has been responsive to our needs. We have had several maids come through and the supervisors come and check the work periodically. When the work is substandard, the maid gets replaced.
Our current, main maid, is learning our style and quirks. It makes me laugh each time when she leaves the floor a little wet so I know she mopped. I did ask the question 'did you mop' one cleaning day because the floor was bone dry.
We are still happy customers.
I can always count on Merry Maids to be at my home on the date they are scheduled. They are thorough and fast.
I used your services for a non-local rental, so I wasn't able to see the cleaning job. However, I greatly appreciated the staff calls to verify the date/time of the service and to make sure any special requests I made were addressed!
They are the best!! I will have them again! Also I did recomend them to friends..thanks. First name removed
Your gals are so friendly and my house sparkles when they are done.
Good service.
The ladies were very nice but need to be more fluent in English. The product they used were amazing.
thank you.
We were very pleased with the results. It is very professional.
I really appreciated how there seemed to be a genuine desire to do a quality job.
Hiring a big company like Merry Maids has some perks such as the very formulaic Merry Maids cleaning approach they follow so every surface gets touched and nothing gets missed. Plus, they show up on time, in a company van wearing uniforms. Perhaps my favorite part is that on the initial walk-through they take photos of exactly how you like everything, from the way your pillows are stacked to the way the towels are folded. Those little details make all the difference to me. So, it's all the corporate perks with the benefit of working with very nice local owners. I text the owners and send photos when needed and they are incredibly professional and responsive. As you can probably tell, I'm a really big fan and I've recommended them to all my friends!
It's difficult for me to say because I have your services for my sister, Name removed, and since I live in Lincoln, CA, I haven't really been to her apartment enough to judge your services completely. When I have been there everything seemed fine and I haven't had any complaints from First name removed although her seeing disability makes it hard for her to make any judgments.
Ron Last name removed
Have to say the dependability. If I need it done you are there for me.
Since the reorganization of the Napa branch, I couldn't be happier.
Always polite. Detail oriented. Responsible.
Professional and friendly. They do a great job and leave my house tidy and clean.
Excellent
Very thorough cleaning!
They come and do what you tell them to do , they are very efficient
and go about their business in a professional manner.
Thank you for giving us more feedback and information on the time the girls come. It helps a lot.
They are very dependable and cover most of my needs. Occasionally I have to remind then of an area that needs more attention but overall they are outstanding.
Their dependability. They are there when I need them - even for a last minute appointment.
I provide some of my own products. So between what Merry Maids provides and those items I prefer and provide I'm very happy with the results. Thank you. Gayle Last name removed