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Client Testimonials
Quick and service completed as expected.
All good.
Can't tell what products were uses, but the service was great.
The house was exceptionally clean!! Everything I requested was done to my satisfaction. I will definitely use your service again and again!!
The house was cleaned very well and the ladies were very pleasant and worked very hard to make sure everything was done well. Other services might have been a bit faster, but they did not clean as thoroughly and I was very disappointed with other services. I will definitely call Merry Maids again.
Merry Maids arrive when they're scheduled, and they make the house look good.
Merry Maids does a pretty good job. In fact, somehow you guys get the faucets and the stainless steel appliances shiny looking in a way that I can't seem to do myself.
Reliability. Detail-orientation.
thorough
The customer service was excellent and the Merry Maids did a great job.
I like that if a product is too strong or not right for the surface it's used on, Merry Maids listens and adjusts to a different product more suitable. I like that for those imperfect moments, Merry Maids offers quick and satisfying resolution. I've met some of the workers over the years and they are all very nice ladies who do a very good job. I like the team concept; having one person oversee the final result. I've enjoyed the use of Merry Maids for almost 10 years, and will continue so long as it remains affordable to me.
They have high standards for cleaning plus there is immediate follow-up by a supervisor if there is a problem. The cleaners are kept on their toes by regular inspections by their supervisor. We use the Gaithersburg, MD franchise.
It's done when I get home!
The team of ladies that come into my home always courteous and energetic.Even in these
extreme weather conditions ..We try to keep the AC and fans running. And heat in the winter
They seem to work well as team and our kitchen especially the sink and stove are especially
bright and shiny when they leave..We have first floor laundry room and it is a pleasure to
use it with the floor looking as nice as the rest of the house.
I have been very happy with the superior standard of cleanliness that Merry Maids always performs at my home. I feel that the products they use are great at helping achieve this.
The team was excellent. I never knew the house could look and smell so clean. They were courteous and worked very hard. I couldn't be more pleased.
I like that the cleaning is thorough and quick. My home always feels and smells clean after the Merry Maids leave.
reliability
friendliness
adaptability
On time and do a basic clean well
Very professional and efficient and the women work very hard to clean the assigned areas. I also like that the areas of the house and what to clean is clearly communicated.
They do a great job, were available at short notice and the coordinator, Katie, was so pleasant on the phone.
I don't have to worry about maintaining overall cleanliness. Once a month, Merry Maids takes care of it for me.
Products leave no lingering fragrance.
Fantastic services and products! Very professional crew!
I like the consistency of staff.
outstanding service, professional staff.
service always exceptional
I am so pleased with the desire to always provide exceptional service. I recently had to call follow a cleaning when a few areas were missed. (The kitchen table and grantite breakfast bar appeared to have not been cleaned and parts of the kitchen floor still has dust and crumbs on it.) The woman who answered to phone offered to send the crew back but I declined as I had guests arriving and chose to do the touch-up myself. She then applied a $20 credit to our account. It is very rare that I have to call about anything being less than perfect.
Prompt and reliable, never cancel or miss an appt.
Thorough, reliable, pleasant