Client Testimonials

Very depended able and professional

No thanks

I like my team. They are great. There are some services that my former Merry Maids group offered as regular cleaning that Newark Merry Maids doesn't such as inside slider windows (living room and master) and inside storm windows k(front door and side door) and window above the kitchen sink. But mostly I like my team...Kris and Rachel are great.

My home looked wornderful

They are very dependable, I know that every other Tuesday they will be at my house. They are very good at cleaning everything. My house has pretty much been under construction since they have started and it has not been a problem for them.

I appreciate the dependability. However, I wish they cleaned glass. I have lots and lots of glass doors and mirrors and no one to clean them.

Ladies were thorough and friendly. Everything smelled great, was shines and clean. Have already referred two people.

Rachel and Kris and the quality of their service

Professionalism and responsiveness

The girls do a better job than I do, they always check with me to make sure everything looks okay.
They remembered me telling them about being injured and ask how I'm feeling and when they leave they tell me to take it easy and feel better.
Friendly girls and they do a great job. I am getting spoiled.

Nice team, great results!

Autumn and Ashley do a great job. I like the fragrance of your cleaner; everything smells fresh and clean when the job is finished.

Very good. Thank you. I LOVED the crew who were at my house...RACHEL, DANIELLE and BRIDGET! I really wish I'd called years ago!!!

thanks again
First name removed

Arrived promptly on time, immediately began working. Excellent attention to details.

Floors, appliances and counters are nicely done. Love the way bath and kitchen fixtures sparkle.

It is easy, they bring their own equipment.

I love my merry maid team. They are professional and pleasant. They seem to love what they do and they are always asking if they can do anything to be even better. I don't want to lose them. I couldn't be happier.

Reliable thorough and friendly staff.

Everything was terrific- shiny and clean.

Workers arrive on time & cleaning is professional. Only a few issues over the past three months.

First of all, I am thrilled to have Rachel and Kris...I've sent praises your way about Rachel in the past. THANK YOU. She is so pleasant...enjoys doing what she's doing and really wants to please. I have used Merry Maids for many years in other locations. This is the best yet. The only recommendation I would make that you guys don't do and previous MM's did, is concentrate on one room every time. Do the basics all over but more of a deep clean on a room each time.

My service is best when Tammy is leading the team who cleans.

Professionalism and competency of your staff

I like having the same people each week so they know what I like and want done. So far Tammy and Rachel have been outstanding. They get in and get out and take pride in what they are doing. Rachel, especially, has been very accommodating. She has an excellent attitude and seems to enjoy what she is doing. You don't see that in all of your employees. We have used Merry Maids for about 15 years now...in Wisconsin. We have always been pleased. We're very happy to be equally as please here in Ohio. Maintaining the same level of service is very important to me.

I like the usual quality of the cleaning. There are times though where it looks like they were interrupted and forgot where they were and missed an area.

Other notes - they seem to regulaly forget dust cloths at my house
- are they supposed to dust ceiling fan blades? If not can I add it as a service?

The teams always do a great job and it's so nice to come home on the days Merry Maids has been there.

timeliness

THIS WAS THE FIRST VISIT. I WAS VERY PLEASED. MY HOPE IS THAT I GET THE SAME LEVEL OF ATTENTION TO DETAILS ON A BIWEEKLY BASIS. TAMMY WORKS VERY HARD AND I WOULD LOVE TO HAVE HER AS A REGULAR.

They do a great job! Very efficient and trustworthy

Reliable. Friendly.