Customer Testimonials
The service that happened for me on the day of the break in was quick, professional and compassionate for what happened, thank you .
Prompt. Knowledgeable. Friendly.
promptly do business and complete assessment.
Prompt clean up
Pleasant staff
Good workers and they kept me up to date with their progress.
I will answer this question when the job is completed
Very good service and I give you nine because nobody is perfect
Job was well done and more than met expectations.
Even though there was a lot of repairs they got it all done and I was able to have Xmas in my finished house
Excellent availability, very efficient, knowledgeable, great work, friendly, and patient.
Prompt,efficient staff and will advise of any delays or schedule changes well in advance of the event.
The crew was great, very efficient and respectful
Everyone from Service Master who came here was polite, professional, did good work, were thorough for the most part, and calmed me down during this bit of disaster. My only issue is that the repair work has not been started; and I have no ceiling in my main floor bathroom. Other than that, I would recommend them to anyone.
Mathew and team were very responsive and helpful with the headache of redoing my floors after a leak. They were able to walk me through all the steps, timelines, etc. and were great at sending updates throughout renos. I hope I don't have to have any insurance claims again in the future, but I feel confident that if I do I will be again be happy with the service and work that ServiceMaster provides.
The employees are friendly, efficient, came right in to do the necessary clean up. Wayne always seemed to be available when required and was very easy to talk with. Simplyput, they all made the situation a little easier to deal with.
Very friendly efficient and accommodating and they do great work. !
Prompt service.. repairs done on timeline given. Removal of furniture and return was done with care!!
The service provided was able to provide the proper repair required and it was completed by their sub-contractor. To date, 28 Jan 2023, I am having no further ceiling leakages. The only area that could be worked on Service Master is their response time to e-mails and phone calls placed to them for status of quotation, what was included and not included in their quotation and reasons for it. It may of been due to the current market situation and possible work loads of Service Master, a definite period of week(s) between request sent and response received was a concern and stress point. Steve
Claims adjuster very informative
They have been very efficient always keep in touch with us to let us know whatts happening. Would recommend them to anybody
The people and their kindness during a difficult time
Much appreciated
They were professional to deal with & insured that repairs were carried out with dispatch. They ensured that we were completely satisfied with the repairs that were completed.
Your team were awesome and the work they did was wonderful!
Great service and easy to work with.
Prompt, careful attentive.
Hurricane Fiona hit PEI hard and our house in Charlottetown suffered quite a bit of damage. Within two days, Koyde Lowes, project manager was here to do an assessment. A roofing crew drove straight through from Brantford and before even checking into their accommodation, tarped the roof where we had lost shingles. Within the week another crew removed the water-damaged walls, floors and ceilings and installed new insulation. All the debris was hauled away and fans set up to dry things out.
I feel grateful for the quick, professional response during this traumatic time. Our insurance company, The Co-operators honoured the estimate that Service Master provided and paid out in full.
My only wish is that Service Master crews could put it all back together. It's very hard to find carpenters, etc but the work is slowly getting done.
Phone call person
Not mail
Quick response, very professional and great work.
Extremely well organized to react and restore my home after a flood.
Very professional team.
Honesty, friendly and does what they say they will. No bull only the truth.