Customer Testimonials
Professional job!
thanks for the very good service in every department.
Initial response time is quick
Great service! Thank you Jeff and to the crew!
Professional, on time top quality is work
Comprehensive top quality work, turnkey solution.
Good communication.
Stuck to time line stated during assessment.
No surprises.
Jason O'dell was easy to deal with and had some good suggestions.
The people that came to the house to do the restoration were all really competent,
They made the insurance process easy,
Called Servicemaster to clean up and repair bathroom leak. They were on the scene within a couple of hours.They did an excellent job on repairing bathrroms.. Very friendly and helpful
The whole process was excellent. I was made aware of every aspect of the service in a timely manner. The work done was excellent and the service was professional. Would definitely recommend and use them again.
Very kind courteous professional and on time. Quality of work is top notch. Very likely to recommend this company.
Everything went great from start to finish.
Job well done in a timely fashion.
Prompt response, excellent work, and kind workers
Courtesy, effecent, and completely positive in all ways possible.
If there is anyway to improve on anything I don't have any idea of just what that could be.
I thank Jordan and his crew and I wish them all the best.
Thank you again and do have a very great day.
Sincerely
Ed Kotovich
Workmanship was great and the workers were very good and easy to talk to.
First and most important Mathew provided his mobile phone number in the event that we had any questions, problems or comments. Communication between Mathew and ourselves was excellent, either speaking or texting. As several different teams, each providing a different service to get us back to move in condition were necessary, I anticipated delays. I was totally off base. Every team was on time of a little early. All teams worked efficiently finishing their tasks in the allotted time or ahead of schedule. The Decor Flooring team worked from 9am to 7pm getting our new floor and baseboards installed a day ahead of schedule and did a great job. A small problem getting a large built-in item back in place properly was handled quickly with a call to Mathew. He visited our home assessed the situation and made a call. The next day the finishing team was back, and in an hour, all was done to our complete satisfaction.
Every individual associated with SeviceMaster treated us and our home with respect. No team left our property without first asking us to come and inspect the work they had performed.
We were happy with the process and pleased with the result.
First name removed
Made an effort to stay on schedule, and did a very professional job :)
Very quick and efficient.
Quick to reply to inquiries and requests. Respectful workers and great customer service. Good work and very clean.
Jeremy and his crew are very responsive, thorough and professional. Thank you!
Very professional and quick to respond to the job
I absolutely recommend Service Masters Niagara. Everyone on the crew worked hard and did great work - competent and prompt. They were good guys. They made a point of explaining what was needed, making sure the job was completed to my satisfaction - and happily, everything was beyond what I expected. All their representatives were quick to respond to calls/texts, and always showed up on time. Fantastic customer service!
Thank you!
Lucas was great to deal with. Any questions at all answered right away, and made sure everything was done up to the standards we were hoping for.
Dan
Quick efficient and professional
The guys were great, very friendly and courteous. They worked around my scheduled hours and made sure I was happy with the work completed. Great service, highly recommend.
Everything
We like how your company is customer focussed. Everyone listened to our issues and concerns and worked hard tp please us. We appreciate the advice that was given to us as well. Bobbi and Ryan were exceptionally supportive and helpful in every way. Communication was excellent, we were kept informed throughout the restoration. Our furniture and belongings were handled with great care.
Time, effort and patience of all support staff involved in the process.
Mathew was very responsive and a pleasure to deal with.
Fast , efficent ,profesional and great people to deal with