Client Testimonials

Very flexible. Appreciate your services. Truly caring staff.

Your care team is always looking after my best interest. I have nothing but positive things to say about my interactions with senior helper, drivers and caregivers. There may be a few hiccups there now and then, but for the most part I will continue to use the service. I'm grateful that they are there

Very easy to schedule caregivers

The ladies are polite, competent and prompt.

Good caretaker

Consistent delivery when we were unable to get out

Entire administration staff are enthusiastic, reliable, knowledgeable & easy to communicate with. The caregiver employees that I have met & received assistance from so far have been terrific, offering any additional help I may need over & above the care of my spouse. I feel peaceful & trust in their care while I am away.

Nice people.

Consistant

The ease which it takes to arrange for assistance.

Always Available and you have a multitude of services available.

Response time, quality of workers. The additional education they offer to better understand our loved ones condition.

Flexible hours

The Senior Helpers selected for a particular client are matched carefully to fulfill the client"s needs and requests.

Communication has been good with the team. Thank you.

Reliable

Everyone is so helpful and the caregivers go out of their way to make sire my family member is comfortable. Communication is great

I like that I am able to express my mom’s preferences of the Senior Helpers she likes.
Although I haven’t been late returning home, I understand from the contract that should I realize I will be late returning that The Helper would be receiving OT.

Consistent caregivers that are kind.

Friendly and knowledgeable

My cleaning aide is prompt, competent, and personable. I enjoy her company and my home is always clean and tidy when she leaves. I also appreciate that your service doesn't push for additions, i.e. health care. Would, and have, gladly recommend.

Individualized attention, feeling like a priority, that our needs matter and are met.

My caregiver is awesome

Quick responce. Loved the lady who came to me. She was energetic and tool good care of me.

Staff and caregivers are friendly . I’m updated quickly with confirmation of who is filling my caregiver request and they are usually able to fill last minute requests. I like that they always have a caregiver that’s “on-call” so that if someone calls out they have an immediate standby.

The ladies are prompt and flexible with time and skills.

We love the service Senior Helpers provides. The women that have come to help my mother who suffers with dementia are patient and provide great companionship and care to my mother.

Best regards
Kathleen

Management

Tracy Anderson conducted a very detailed and informative session in person. She came to our house and made sure to include my mom in the conversation. It was easy to pick Senior Helpers between the 3 agencies we interviewed. The rates are a bit higher than the other agencies but worth it for the quality of services. Tracy found the perfect match in Yvette for my mom’s need and personality. I also appreciate that Tracy and Wendy have been available to answer all my questions. I appreciate the ease in extending Yvette’s and in finding Alonna for Sundays as my mom’s assistance needs increase. I am already recommending Senior Helpers to friends!

Love the staff, very helpful and accommodating. Caregivers are very professional, kind, and caring.