Merry Maids
3839 Forrest Hill Irene Road
Memphis
TN 38125
United States

Client Testimonials

Report a concern   February 17, 2019 — Rated 10 out of 10 by K.B. Merry Maids
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Merry Maids of Escondido has provided excellent, well-trained teams throughout the many years that they have taken care of our house, and our present team, Aurora and Yolanda, are particularly outstanding. I recommend Merry Maids frequently, and I hope that the present owner never retires. As long as he and his office personnel remain, I know I can count on the same outstanding service. Thank you!

Report a concern   February 17, 2019 — Rated 9 out of 10 by O.A. Merry Maids
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The two workers who did our house

Report a concern   February 17, 2019 — Rated 10 out of 10 by Marilyn Ron Gundrum Merry Maids
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I really like having the same person come to clean my house each time. Catherine is obviously one of your experienced employees. She works quickly and does an excellent job. She is a pleasure to know and the best person who ever cleaned my house!
Marilynn Gundrum

Report a concern   February 16, 2019 — Rated 10 out of 10 by M.M. Merry Maids
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Merry Maids has always done an amazing job taking care of our house. We have both kids and pets in the house, which means that it gets pretty dirty. We both work full time, so finding time to clean is difficult on a good week. Merry Maids takes care of all the details and leaves the house looking and smelling fresh and clean. Thanks, Merry Maids.

Report a concern   February 16, 2019 — Rated 10 out of 10 by Patricia Mike Krueger Merry Maids
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Love the service and products!

Report a concern   February 16, 2019 — Rated 9 out of 10 by T.S. Merry Maids
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The service was a gift for my son who is in the Navy and sometimes away for long periods. He was very happy with the service he received and said things were "sparkly".

Report a concern   February 16, 2019 — Rated 10 out of 10 by E.Y.V. Merry Maids
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Punctual, friendly, helpful, and competent.

Report a concern   February 16, 2019 — Rated 10 out of 10 by Donna Nash Merry Maids
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Love the products used, and love the scent f cinnamon

Report a concern   February 16, 2019 — Rated 10 out of 10 by Nicole Angus Merry Maids
What do you like about our services and the products used in your home?

Our home was spotless, shiny and it smelled clean and fresh when we returned home.
The cleaning was very thorough and we could tell great care was taken to clean each room to ensure our satisfaction.
We are now using your services on a bi-weekly basis and feel excellent about doing so.
Your company offered not only great clean, but also offered it at an affordable price working within our budget.
We cannot thank you enough! We look forward to all future cleans!

Report a concern   February 16, 2019 — Rated 9 out of 10 by E.M.C. Merry Maids
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Linda has been doing a great cleaning job for us! HOWEVER, SOMETHING HAPPENED ON FEB 12 THAT WAS NOT GOOD, THAT WAS NOT HER FAULT!

Linda drove a MM truck. Since this had never before been an issue, parked in the driveway only a short distance from the front of our garage. When she finished work and tried to leave, she discovered the battery was dead in the truck. She tried a number of times to start the truck to no avail so she finally phoned me and asked if I knew anyone who could jump start the truck. The thing is, Linda had already tried to call the MM office before she called me but got no response.

All this was a problem for us because I had to be able to get out of the garage about 45 minutes later to take my husband to a medical appointment and there was no way I could get our car out past the Merry Maids truck. I did the only thing I knew to do which was to call our elderly neighbor to ask if he could help. He came as soon as he could because he is very kind but I was embarrassed to have to call him. I asked Linda a couple of times if she had heard back from you but as far as I know she never did as long as she was still at our house.

Linda didn't complain but I am complaining!

It is WRONG for one of your employees to be unable to contact someone from the office in an emergency. There is no reason you can't make sure someone is always available to answer questions or provide help. In our case you couldn't have gotten help here in time anyway for Linda to move the truck so we could get to our appointment on time. I'd have had to cancel if our neighbor hadn't come. But that isn't my point. My issue is that you didn't even answer Linda when she needed to let you know she had a problem.

Our neighbor was happy to help but it was an inconvenience for him. As I wrote, I was embarrassed to ask him to help someone who had been working for us, from a company that should do better. I probably should just have canceled our appointment instead of bothering him. But my point is that your employee needed help and advice and you didn't supply that in a timely fashion. If you had responded, I might have known how long it would take for a road service company to get to our home to help your employee and perhaps I could have rescheduled my husband's appointment for a couple of hours later. As it was, Linda could have been there for hours! And what if I hadn't been home? Linda would have been stuck in our driveway for goodness knows how long. We live in a small neighborhood and this one neighbor is the only one home in the daytime most days.

I hope you will change your operation and that in future someone will always pick up the phone when an employee calls. It's disconcerting to me, as your client, to know you don't support your employees this way when they are visiting client homes. I hope this was a "one-of" aberration but I'm sure it isn't because I have tried to call your office a few times during the work day and there has been no one there.

(And yes, in future I will ask Linda to park in a different place!)

I hope you will respond to my comment.
Name removed. Waynesboro

Report a concern   February 16, 2019 — Rated 10 out of 10 by M.G. Merry Maids
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Friendly, thorough. Tables, appliances, floors, shower shine when they are finished!’

Report a concern   February 16, 2019 — Rated 10 out of 10 by W.S. Merry Maids
What do you like about our services and the products used in your home?

girls are very fast & do a good job. They do whatever you ask. Products seem great

Report a concern   February 16, 2019 — Rated 10 out of 10 by K.W. Merry Maids
What do you like about our services and the products used in your home?

Prompt arrival of worker(s); friendly, but do get right to work; love how clean the bathrooms and kitchen seem after they leave.

Report a concern   February 16, 2019 — Rated 10 out of 10 by T.S. Merry Maids
What do you like about our services and the products used in your home?

Friendly and thorough service

Report a concern   February 16, 2019 — Rated 10 out of 10 by B.R. Merry Maids
What do you like about our services and the products used in your home?

The gals that did my house this month did a great job. I would like the same ones to come again.

Report a concern   February 16, 2019 — Rated 10 out of 10 by M.T.B. Merry Maids
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Monica is great!

Report a concern   February 16, 2019 — Rated 10 out of 10 by C.R. Merry Maids
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The ladies do an excellent job!
Thank you!!!

Report a concern   February 16, 2019 — Rated 10 out of 10 by K.I. Merry Maids
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Consistently good service.

Report a concern   February 16, 2019 — Rated 10 out of 10 by M.M. Merry Maids
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You guys do a phenomenal job!

Report a concern   February 16, 2019 — Rated 10 out of 10 by R.G. Merry Maids
What do you like about our services and the products used in your home?

Everyone is always so nice and works around my busy schedule. My condo looks good as new after every visit.

Report a concern   February 16, 2019 — Rated 9 out of 10 by T.A.C.B. Merry Maids
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We really like Rebecca!

Report a concern   February 16, 2019 — Rated 10 out of 10 by D.S.D. Merry Maids
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👍

Report a concern   February 16, 2019 — Rated 10 out of 10 by C.D. Merry Maids
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Great service, my house is clean

Report a concern   February 16, 2019 — Rated 10 out of 10 by D.L. Merry Maids
What do you like about our services and the products used in your home?

Very reliable and respectful people. Cant beat the price

Report a concern   February 16, 2019 — Rated 10 out of 10 by J.T. Merry Maids
What do you like about our services and the products used in your home?

The ladies arrived and, after introductions and tour of areas to be cleaned, went straight to work. No dilly-dallying, no breaks. Hard workers. Shower and kitchen are beautiful!

Report a concern   February 16, 2019 — Rated 10 out of 10 by R.R. Merry Maids
What do you like about our services and the products used in your home?

My home and belongings are always treated with respect. I also appreciate the flexibility when my usual date doesn’t work. On rare occasion that something is accidentally broken, there’s a note left for me and an apology.

My team is awesome and I know my place isn’t the easiest job to do.

Report a concern   February 16, 2019 — Rated 10 out of 10 by D.P. Merry Maids
What do you like about our services and the products used in your home?

I liked when I walked in I could tell it was clean. I enjoyed that things were where I left them and the place was clean.
Unfortunately the tub had streaks and it wasn’t cleaned all the way. I took pictures and cleaned it. Not great but not bad for the first clean.

Report a concern   February 16, 2019 — Rated 10 out of 10 by J.L.W. Merry Maids
What do you like about our services and the products used in your home?

I like the friendly attitude of Marissa and Isabel. they are are always polite, hard working, and the house always smells and looks clean when they are done!! They can keep coming to our house!!!

Report a concern   February 16, 2019 — Rated 10 out of 10 by Sarah Leong Merry Maids
What do you like about our services and the products used in your home?

I am relieved to have the consistent support & relief of a clean home. Thank you.

Report a concern   February 16, 2019 — Rated 10 out of 10 by Pat Norton Merry Maids
What do you like about our services and the products used in your home?

They did a wonderful job....no corner left uncleaned. fast and effeciant


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