Ashley
1150 Hanes Mall Blvd
Winston Salem
NC 27103
United States

Customer Testimonials

Report a concern   December 30, 2024 — Rated 9 out of 10 by R.S. Ashley
What did you like about your experience?

I was very happy with my visit, just was told I would get it in up to 3 weeks, things where damaged and things were back ordered. I wanted them before Thanksgiving because I moved and had sold my furniture, so we made out. Disappointed

Report a concern   December 30, 2024 — Rated 10 out of 10 by K.B. Ashley
What did you like about your experience?

Excellent service!

Report a concern   December 29, 2024 — Rated 9 out of 10 by D.I. Ashley
What did you like about your experience?

The saleswoman was very friendly, welcoming and helpful.

Report a concern   December 29, 2024 — Rated 10 out of 10 by D.W. Ashley
What did you like about your experience?

Salesman was very knowledgeable and friendly

Report a concern   December 29, 2024 — Rated 9 out of 10 by N.S. Ashley
What did you like about your experience?

Price was reasonable. Had a great sales associate. Delivery team was excellent.

Report a concern   December 29, 2024 — Rated 10 out of 10 by P.M. Ashley
What did you like about your experience?

Helpful, patient representative

Report a concern   December 29, 2024 — Rated 10 out of 10 by A.L. Ashley
What did you like about your experience?

Customer Service from our Sales Person and the abundance of furniture to choose from.

Report a concern   December 28, 2024 — Rated 10 out of 10 by J.M. Ashley
What did you like about your experience?

We had a picture of what we wanted, we were taken right to it and finalized the details.

Report a concern   December 25, 2024 — Rated 10 out of 10 by Jennifer Levins Ashley
What did you like about your experience?

No high pressure salespeople. Great selection. The delivery was great. They sent pictures of who was going to deliver, and it was easy to track the delivery. The deliverers called when they were 5 minutes away.

Report a concern   December 24, 2024 — Rated 10 out of 10 by M.W. Ashley
What did you like about your experience?

The salesman friendly and not pushy

Report a concern   December 24, 2024 — Rated 10 out of 10 by Theodore and Emily Lingenfelter Ashley
What did you like about your experience?

Jourdain was awesome, very professional, and helped us find exactly what we needed

Report a concern   December 22, 2024 — Rated 10 out of 10 by G.C. Ashley
What did you like about your experience?

There was no pressure. Until we had questions, the salesman left us to shop.

Report a concern   December 22, 2024 — Rated 9 out of 10 by T.C. Ashley
What did you like about your experience?

Ease of shopping experience!

Report a concern   December 21, 2024 — Rated 10 out of 10 by J.O. Ashley
What did you like about your experience?

Great experience !

Report a concern   December 20, 2024 — Rated 10 out of 10 by S.A. Ashley
What did you like about your experience?

Customer service is excellent.

Report a concern   December 18, 2024 — Rated 10 out of 10 by Damian Birkel Ashley
What did you like about your experience?

Excellent Customer Service from Katrina. Friendly, Knowledgeable, Enthusiastic and willing to invest the time needed to walk me through all of the features and benefits of the high end recliner that I purchased. She was outstanding.

Report a concern   December 18, 2024 — Rated 10 out of 10 by C.D. Ashley
What did you like about your experience?

The representative was great at giving me information on how to care for my furniture

Report a concern   December 17, 2024 — Rated 10 out of 10 by M.H. Ashley
What did you like about your experience?

Excellent customer service. Ordering and cancelling items was a breeze. Will shop again!

Report a concern   December 17, 2024 — Rated 10 out of 10 by Megan Brandon Ashley
What did you like about your experience?

Amazing

Report a concern   December 16, 2024 — Rated 10 out of 10 by S.A. Ashley
What did you like about your experience?

.

Report a concern   December 16, 2024 — Rated 10 out of 10 by J.B. Ashley
What did you like about your experience?

The sales guy gave us space to talk through the information he provided to us.

Report a concern   December 14, 2024 — Rated 9 out of 10 by A.W. Ashley
What did you like about your experience?

The customer assistant was great. Talked me through everything. I only wish she had told me it would be rolled. That’s a lot of money for a rolled mattress I could have gotten on Amazon.

Report a concern   December 13, 2024 — Rated 10 out of 10 by J.R. Ashley
What did you like about your experience?

Amber was awesome to work with and no pressure at all! Patient and let me look at everything I wanted and helped me land on the perfect items!

Report a concern   December 11, 2024 — Rated 10 out of 10 by R.A. Ashley
What did you like about your experience?

Costumers service sandra was really helpful

Report a concern   December 11, 2024 — Rated 10 out of 10 by A.K. Ashley
What did you like about your experience?

It was great salesman did everthing

Report a concern   December 11, 2024 — Rated 10 out of 10 by G.E. Ashley
What did you like about your experience?

Mike Jones was very helpful in facilitating our return that we made due to a problem regarding a damaged piece of our sectional.

Report a concern   December 9, 2024 — Rated 10 out of 10 by B.M. Ashley
What did you like about your experience?

The ease of reaching out to Katrina Farmer who we worked with previously on another purchase. She had everything ready for me to sign and I was in and out within 20 minutes.

Report a concern   December 9, 2024 — Rated 10 out of 10 by Samantha Mckinney Ashley
What did you like about your experience?

I had a great experience with the sales team at Ashley. I was able to get exactly what I was looking for without any issues. Thank you, Ashley Homestore!

Report a concern   December 8, 2024 — Rated 10 out of 10 by Kent Renegar Ashley
What did you like about your experience?

Jourdain was great! He was not overly aggressive but professional and extremely knowledgeable and helpful!! We ended up purchasing three different items when we only were shopping for one. He was also very helpful when settling up times for delivery and we think went out of his way to make sure we were pleased with the entire experience!!

Report a concern   December 5, 2024 — Rated 10 out of 10 by U.D. Ashley
What did you like about your experience?

Willing to meet online price and good customer service.


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