Member Testimonials
Everything
I've been a member for quite a while now and the staff are always so generous and helping me with anything I need. They really are polite and kind and I appreciate everything that they do. The machines are awesome and help me to get back on track after having total knee replacement surgery and I really appreciative of the customer service in the atmosphere.
Facilities are always clean and the staff are very friendly and helpful-
The receptionist team are nice and friendly.
I work out at several planet fitnesses in Oklahoma and Texas and the Broken Arrow facility is by far the cleanest facility
Extremely clean, Extremely helpful and knowledgeable employees. Machines well maintained. Trainer Haylee is a doll…so kind and helpful!
Clean, friendly, great equipment & staff
the guy at the front desk at 0500 during the week is very friendly
Spacious, no wait for equipment and really clean!
The staff is always friendly and helpful and the facility is always clean.
The Gym is exceptionally CLEAN. Well maintained and the Staff is kind and professional.
The staff is super friendly, and go above and beyond
The staff is very attentive and friendly, they keep the place clean
I recently joined the location in Burleson TX. I go Mon-Friday around 7am and put my stuff in my locker. There is a girl always cleaning. I do my hour workout and come back to the girl cleaning. She is very detail. Is actually the entire staff. I have seen staff in the parking lot and in the workout room cleaning. The staff who checks you in always greets you. I feel welcomed and it's always super clean
The workout
Friendly staff clean areas but one thing is the sometimes the restrooms are out of order that’s my only complaint
The friendly welcome as you walk in the gym, the clean atmosphere and the ability to work out with your choice of entertainment.
I have been a planet fitness member for 10 years now. I went to the PF in Bentonville, AR for several years, but switched over to the location in Rogers, AR about 2 years ago. I love it! The staff is always super friendly and helpful. I gym is always very clean, and not overcrowded when I usually go.
We appreciate and enjoy PF! Please place a hand towel unit in the men’s restroom! The floor is always wet and slippery after patrons wash their hands … it’s a potential safety problem The hand blowers are not functional and provides no sanitation for washed hands.
The gym is well equipped, clean and the staff and members are nice.
This facility is having a major make over but it hasn't effected my workouts at all
The price, cleanliness, ability to get my workout in without a wait, and friendly staff.
Vincent is an exceptional asset to the gym—his friendly demeanor and unwavering dedication to his responsibilities create a welcoming and positive environment for everyone. His attentiveness and commitment to ensuring a great experience make a noticeable difference, adding to the overall enjoyment of every visit. Having a staff that genuinely cares about the well-being and satisfaction of members truly enhances the atmosphere and makes the gym a place people look forward to coming back to.
It's not crowded and the place looks pretty clean/new. There are plenty of machine, except for stairmaster :(.
The crowd meter on the app is pretty useless though. If you compare the club at empty vs at capacity, the meter only show range 1 vs 3.
It’s just the type of gym I think about when I think of modern gyms
This is a smaller location, so the crowds aren't quite so bad. Kudos to the co-manager Marielle, for making sure all the equipment, toilets and dressing room are always kept very clean. The support staff of Carver, Ricky, Carlos and Alvaro always give me a friendly greeting whenever I arrive at the gym and also say goodbye when I leave. It's that overlooked intangible that always makes the members feel welcome. I hope that management will acknowledge them for their good social skills. Nothing kills the vibe more than when a member walks in and a staff member has the personality of a dead flower + could care less about you + just counting down the hours till they get to clock out and go home.
Great Experience
I like the flexibility of the hours that PF is operating with and that they have an extensive number of exercise machines, treadmills, weights, etc.And the staff is always friendly and helpful.
I love that it’s open all the time and I never have to wait for a machine. The friendly staff is a huge plus!
Friendly staff
By far the cleanest gym in Waco.