- Phone: (325) 692-1892
561 ratings.
based onWhat our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The technician was ontime, a little early which was good.
In the past I have done my own carpet cleaning most of the time, but it is becoming more work than I like to do. I was glad for the opportunity to enjoy a clean carpet without all the hard work.
Thank you very much
My carpets look almost brand new. Great job
Nice guy and seemed to do a good job on the carpets, but he tracked in quite a bit of dirt and grass through the house coming in and out. Most disappointing was the huge mess of water that apparently leaked from the hoses. There were large puddles of water everywhere the hoses had been and he did not clean it up - it was all over my hardwood floors and took me quite a while to clean it up.
You have been so patient to come back to my house to work on a spot. The phone calls before and after were really appreciated. Thank you so much--I will definitely recommend your company! Name removed
Friendly, efficient and I can count on them to do a really good job every time! Very easy to work with.
Friendly service, very helpful, and very good job done!
Especially the Tech - Tim Christisen; not only is he a fine tech, he is an upstanding young man. My Mother is Homebound, and when he heard me say to my Mom that I had the lawn man coming - Tim came back after work and mowed her grass, 3 lots across the street from her both sides and the lot in the back! My Mother lives in a Moble Home Park and it was very overgrown - as they don't really care; but a young man did! What a wonderful thing. God Blessed me with Tim Christisen - a representative of A-Town/Service Master. Name removed
Garrett was very professional and efficient in his work. He was pleasant and a very hard working young gentleman.
The Technican inadverently destroyed the charger to my electric shaver. He assured me that he possesed a spare, and wuld rep;ace the damaged one.Pther than this one instance I was well satisfied.
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Good, thorough job
Dependable and do a great job every time!
Your representative was prompt, efficient, courteous, friendly and did a great cleaning job.....He was just a very nice trustworthy individual and we would certainly call you again.
Did a good job, at a reasonable price.
Our light blue chair was covered with stains. We thought it was a lost cause. But I knew that if anybody could salvage it, A-Town/Hi Tech would. And I was right! It looks much better! And the people were so polite and helpful! Thanks so much!!
Got all my stains out
Very prompt and thorough. Good job on pet stains.
Everything was explained about th cleaning.
Attention to detail, great service, Garrett was nice and very up on all that you offer to clients.
The tech did a great job. Very professional and thorough.
Beautiful job on the carpet cleaning! Easy to make an appointment and the tech was there right on the dot.
Very professional. Did an outstanding job. Would recommend them to anyone.
On time. Good job.
Very nice tech. He worked very hard. I meant for this to be a 10.
The tech did a great job and i would call again if i need my carpets cleaned again.
I was very pleased with my job. Name removed
technician professionalism and outcome
the heavily soiled traffic area in the bedroom was not helped, but we were told up front there was no guarantee.
there was an upcharge to clean the walk-in closets that we were not told about ahead of time. we opted to skip the closets. It was an empty house and I would've thought they could've thrown in the closets.
After the guy was finished cleaning I had to point out about 10 spots that were very noticable. He said they probably wouldn't come out and I started trying to scrub them with my fingernail and most of them came right out.
Friendly people who do what they said they would do. Rare in our society. Keep it up!
Name removed
Polite and helpful employees on the phone. Answered questions extremely well.
Called before and arrived promptly for appointment time. Excellent work completed
and a true professional service person.