Customer Testimonials

Stairlift is great. Service team at recent visit was professional, friendly and very efficient.

We have used the Stair Lift for only 24 hours, so it's hard to give an answer at this time. Ask in 6 months. So far it works fine. I want to see how keeping it clean and cleaning around it and the pieces that anchor it to the stairs will be. There are no cleaning instructions or recommendations for care in the literature. There are lots of exposed parts. When you come for service, to you clean every part of it thoroughly? Or is the cleaning entirely our responsibility. At our age crawling around the stairs and working is not exactly easy.
JT and Nick did a great job installing it and were very professional, yet personable and we appreciate the great job they did.

I'm a little confused by the yellow and green lights that come on. I know that yellow means it's charging and green means that it's charged, but I find that the green color changes to yellow periodically even when the stair lift has not been used. How long does it hold a charge? How long should it stay charged without turning yellow? Not clear about these changes in the manual. I'd love to talk with someone about these details. Thanks. Hope Sage

The technician was knowledgeable, courteous, pleasant, patient, and efficient. It was a cold day, and we were outside. The product seems to fit our need.

Quick installation, careful workmanship, and friendly technicians.

Everything If I may suggest that customers be give a demonstration of various set ups that may be close to what they need for their particular situation.

I can call and have folks familiar with my family and it's needs. To know that there are reliable technicians to preform preventative maintenance and service is especially important.

Products and service, not your phone service. Can’t understand anyone on your end

The elevator more than met our expectations. The 101 crew was highly professional and personable. They showed up when they said they would. They were neat and respectful of our home. They removed all trach each day and cleaned up the work area. Working with them was a pleasure.

I highly recommend 101 Mobility and the Stiltz elevator.

The personal interaction

Sales person. Amazing!!

Install person. Amazing!!

Local customer service (Kyle) in Scarborough, Maine was very helpful and accommodating.

Team was thorough in their pre work and very prompt and professional during the install

Love my outdoor chair lift. I love that the rail is enclosed and I will be able to use it in all kinds of weather. Also, there are controls at the top and bottom of the stairs which means I can summon it in either direction when I need to. Although the Bruno chair was more expensive than the Acorn chair I was replacing it is well worth the money.
Instillation was done in a few hours. Workers were very knowledgeable, efficient and polite.

If you are looking for a company to purchase this chair from ( either indoor or outdoor) I highly recommend this company. They explain everything in detail and work with you to make sure it get all the benefits you might be entitled too

Products are excellent so far! Fairly new to us! Staff very nice and professional! Minor glitch with install that was immediately corrected. I feel like staff was well educated with products. I would highly recommend!!! 5 Star!!! Kathleen Walton

Very good quality and very knowledgeable staff during the installation and during the initial visit

The entire experience of evaluating the product, getting questions answered, preparing our home and executing the installation of the elevator was seamless. All 101 Mobility personnel and the crew from Valor Properties were professional and very easy to work with.

Tha Stiltz product technology, enables easy living in our two story house for years to come.

Very professional sales person and installer.

It’s been a week and the chair lift has been wonderful for my mother. The gentlemen who installed it were wonderful: friendly, helpful, and knowledgeable. Everything about the experience from start to finish was great.

So far…everything!

Great overall experience, great value in the product and couldn't be happier with the installation process.

The Bruno Stair lift is sturdy,comfortable, and easy to use. The shower bars great. Both technicians were knowledgeable and careful to install the lift and shower bars -very secure. No mess. Sorry I don’t recall their names right now. In sales, Mat explained the products very well. No surprises in delivery and installation, just delight.
Please extend our thanks to our installers.
Name removed

Friendly competent installer, thorough education on use, ease of use

Very comfortable to know I can function easier through my daily life.
Planning to stay in my home.
Thank You very much.

Responsive, communicative & competent!

Employees are always very helpful and friendly. Service is excellent as is the quality of your products and installation. My recent install of a chair lift was done by Dennis. He was outstanding.

I like my walk in shower & the soap grab bar

Sales and installation personnel we excellent they went way beyond what others would have to account a difficult installation

Matt was a pleasure to deal with. Professional and great thorough. Came out measured the project and delivered what we discussed.

I love the convenience of it,especially if I am having a hard day . I try to take the stairs but often I just can’t make them. I know I have help waiting. The only thing I really am disappointed in is the cost of maintenance! It seems a high cost after paying so much to install.

Availability, support and thoroughness! Thanks for everything.

Great product and service