Customer Testimonials

You stood by us when we had a problem…

Quick response time! Thorough and complete!

I like the Bruno chairlift much better than Acorn stairlift. Service was done by a professional young man who had to deal with pretty cramped quarters. He should have knee pads to kneel on a concrete floor.

We do live in an outlying area (thank you for reducing) but the cost for parts was more than anticipated.

This chair is really needed to help us maintain our activity level so it was a must fix situation. We have learned more about this chair now which is helpful.

First name removed

Very professional services and quality products.

I already asked my husband to tell his social workers at his healthcare job to add you are a great Referal source for their patients

Everyone connected to 101Mobility that I came in contact with was courteous, prompt and knowledgable. Our ramp was installed on time and is very sturdy- exactly as promised!
Highly recommended!

Very cordial and helpful.

Great product! Our service technician (DLM) was thorough, capable and friendly.
You should update your form that is completed for a routine service call since it is not a purchase order.

Very pleased & satisfied with my entire experience with 101 Mobility from start to end of ramp purchase & installation. Jenny worked very hard on getting me a price in a price range that was doable for my available budget. Installers were very knowledgeable and skillful in their techniques of installing the ramp and with answering questions I had as they came up. All in all, I would not hesitate to do business with them again or to recommend them to anyone needing mobility services. Thank you very much 101 Mobility! A very happy customer.

Prompt attention.

Everyone, especially Jenny was very helpful and more than compassionate concerning our circumstances. I felt understood and am very pleased.
Could you come up with a bucket/box of sorts to adapt my chair to accommodate my 84 lb older golden with a torn ACL and cannot use the stairs. I bet they would sell.
Thank you and your great group of people.

The chairlift has been a wonderful tool which will enable my husband and I to stay in our house way into our senior years. The installation was done with an experienced person who definitely knew his product. He was friendly, pleasant and helpful. We needed the installation done quickly and the were able to schedule in less than a week.

Everyone we have talked to or interacted with have been friendly, helpful and knowledgeable. The yearly service technician came promptly, listened attentively when we explained a couple of problems, and went to work. He explained all the work that he did, problems he fixed. He was courteous, protected our floors, wore shoe coverings and a face mask. We are very happy with this company, glad we chose them for our chair and would recommend them highly.

I appreciate the quickness that you came and fixed my father's mobility chair my father said he was very pleasant

Responsiveness. Able to talk to a live person, not a computer.

We love our Bruno stair lift. I was disappointed that we weren’t told there was an additional fee for using a credit card to pay for our maintenance service. I feel like that should have been disclosed at time of scheduling

On time and very professional

Set up tech. doing the install said that it would take about 5 hours. All in all, it ended up taking 7 hrs and he remained calm and very professional. He had me take a test drive to make sure that I was comfortable with the controls.

Locally managed and excellent personal service, including updates and installation. Installers were very friendly and professional.

We started the process to get a chair lift for my daughter 2 + years ago. 101 Mobility was amazing working through the red tape of the state. The people who work there are kind, considerate and caring. They brought us an outstanding product and made sure we understood how to use it. I would recommend 101 Mobility to anyone who has a disability and needs lifts. Thank you from the bottom of our hearts for making it safe for our daughter to get in and out of our house.
Sincerely,
Tina, Jerry, and Caitlyn Badalucco

Excellent customer service!

Friendly service people who were willing to go the extra mile to assure my order was correct

Prompt and on time, no wasted effort…clean in appearance and workmanship.

Capable and very friendly

every thing

The service was awesome! The installation was carefully done and they made sure that my husband who is 6'4" could comfortably clear his knees at the entry. Everything was clearly explained.
They even wore footies so they didn't track any dirt into the house and vacumed the areas they worked in and left Everything very clean.
Very impressed with this company and the employees.
A pole was installed in the bathroom and they went over and above to make sure it was installed and very secure.
I would definitely recommend this company.

From the moment Jenny answered my call, I knew I had found the right company to address our need for a stair lift. Jenny expressed genuine concern and was a pleasure to speak with. The young man who installed the lift was pleasant, efficient and thorough. He was patient and answered all our questions. The installation was well done and the lift works great! I am happy to recommend 101 Mobility.

I like your services, but I wish your 3-wheel scooters has a key on top off the scooter instead on the side.

Eileen Gray

Our new Bruno Stair Lift is well-engineered, reliable and easy to use. Installation was professionally completed in 4 hours and on the day promised. We are very pleased with our purchase. It has ensured a stress-free, safe way for my 84-yae-old husband to get up and down stairs.

Easy to order and very prompt delivery.