Customer Testimonials

Great product and service

I was very impressed with how quickly the ramp was installed. I also like every person that I dealt with. I felt they really wanted to help me. I also am happy with the ramp itself. It is sturdy and has a good non slip surface.

Product delivered was as we expected.
The installation team was quick, clean and knowledgeable. The training provided was outstanding.

Great sales and service team.

The stair chair was a huge help during my mom's visit!

From first contact through installation 101 Mobility people were efficient and helpful: top notch.

Service was very good. Installation went smoothly. Techs were punctual, knowledgeable and helpful. I worked mostly with Mat Soch on the process. He was always courteous, understanding to our changing needs, and responded in a timely manner to emails and calls. Contact directly with the office could have been better.

It still works ! The prior one did not.

We appreciate the customer service and technical support before and after the sale.

every step of this process was done with professionalism and care. Thank you for the new chair lift to help Phyllis with her independence.

David was prompt, knowledgeable about the stair lift and offered other suggestions for me.

Excellent service, very knowledgeable and very nice people

I needed a stair lift replaced asap.I called three companies,101 Mobility is the only one that called back.This was a Friday at 3pm.Kyle called me back a few times explaining options.I emailed Matt with concent to go ahead with new installation.This was at 4:58 pm on a Friday.Lift was installed the following Thursday ahead of time given by Nick & Chad who did a great job.Clean. and neat,explaining how to use it.Thank you again.

Your service from sales to installation is excellent! The product seems very sturdy and well made.

The technician was very competent and nice, he fixed our chair quickly.

I had an urgent need to rent a motorized wheelchair, and received prompt help from the representatives I connected with. The chair was delivered when promised, clean and in good condition, and I received clear instructions on its use.
When I needed to return it earlier than I had contracted for, I was given a refund for the unused time without any questions.
In short, both the product and the service were excellent.

Everyone was very friendly and we’re very interested in what my needs were going to be and how they could make my life easier

Timely response and friendly service. JT stayed to check out all the minor nuisances we had as well as fixing the major issue that prompted our call.

The service person that came from Scarborough Me to Litchfield NH to service our needs was a very friendly, courteous, and knowledgeable person.
It took two trips and two days to install an older chair but thanks to him it's working well.
The price was as quoted even though he had to make two trips and had to modify the chair to make it work.
All in all I rate him and 101 mobility with a very definite 5 on 5

Mat came over and measured and gave us a good idea for a ramp. It was affordable and a perfect solution for my husband who is disabled. We finally can get him out of the house.

The guys that came over to install it were very nice and had the ramp all set up in no time. We used the ramp the next day and it worked so well.

We are very happy with 101 Mobility.

Donna Dusseault

The team was quick to respond, quote and install. The wheelchair ramp is a huge help for my father.

WE LIKE THE LIFT AND THE CREW THAT WORKED ON INSTILATION!!

Best customer service around, great product

Easy to deal with

Professional, good at problem solving and excellent customer service.

knowledge of products, good service, Southern Maine location.

You were quick and efficient. Your ramp is really a boon to those who need assistance.

the owner and all employees that I dealt with were responsive, informative, helpful, and kept their promises. The stair lift was installed on schedule, and works very well. I highly recommend them!

Prompt service

Excellent customer service!

Kyle in the office was warm, kind, helpful, friendly and professional. I needed service for an older model BRUNO SRE 2010 Stair lift, which was not installed by 101 Mobility. In today’s reality, where it is not easy to find service for many things, let alone an OUTSTANDING service, I give these guys a 1 000 % recommendation. Nick and TJ came to service my stair lift and they were professional, friendly, very helpful, and they didn’t make me feel like i’m annoying them as unfortunately happens in too many situations. So, Nick, TJ, Kyle, please continue being the great assets to 101 Mobility, that you are !!!! Thank you for doing a great job, for putting my mind at ease, and for renewing my faith in young Americans. 101 Mobility Rocks !!!