101 Mobility of Phoenix / Tucson, AZ

Customer Testimonials

Report a concern   July 11, 2020 — Rated 10 out of 10 by John Morris 101 Mobility
What do you like about our products and services?

Ease of use. Reliability. Access to service if needed. Overall quality

Report a concern   July 7, 2020 — Rated 9 out of 10 by C.B. 101 Mobility
What do you like about our products and services?

My stair lift works fine. Have had to have it serviced twice in the five or six years that it has been installed. It is fairly time consuming getting a service call. And parts are rather expensive. The repairmen are courteous and friendly and take the time to explain the problem.

Report a concern   July 7, 2020 — Rated 10 out of 10 by Gary Brooks 101 Mobility
What do you like about our products and services?

Everybody I spoke to was pleasant and very knowledgeable on what they were talking about. And that’s a rare thing in construction nowadays

Report a concern   July 6, 2020 — Rated 10 out of 10 by M.C. 101 Mobility
What do you like about our products and services?

Friendly customer service, in a timely manner

Report a concern   July 3, 2020 — Rated 10 out of 10 by E.S. 101 Mobility
What do you like about our products and services?

It’s very convenient & easy to use.

Report a concern   July 3, 2020 — Rated 10 out of 10 by Cindy Kuhar 101 Mobility
What do you like about our products and services?

You quickly fixed power wheelchair when we were desperate.

Report a concern   July 2, 2020 — Rated 10 out of 10 by Jd Early 101 Mobility
What do you like about our products and services?

Pleasant to deal with & willingness to help.

Report a concern   June 28, 2020 — Rated 10 out of 10 by Nancy Claussen 101 Mobility
What do you like about our products and services?

Such tremendous customer service!! I called Mobility 101 in a panic because my husband's stairlift chair was not working in the morning...and Mobility 101 had technicians at our house at the end of their very full work day. So appreciated.

Report a concern   June 26, 2020 — Rated 10 out of 10 by J.B. 101 Mobility
What do you like about our products and services?

Installation was fast, efficient and tidy. We appreciate everyone involved from original contact, quick response, measuring team, installers and those who followed up on the service. Our chairs are attractive, comfortable and give us peace of mind. We can stay in our home through the years. Thank you!

Report a concern   June 24, 2020 — Rated 10 out of 10 by A.G. 101 Mobility
What do you like about our products and services?

I cannot say enough good things about 101 Mobility and would definitely use their services again. My house is 2 stories and I installed a stairlift for my elderly parent's use. Earlier this year, I contacted 101 Mobility to make some repairs. The technician arrived on time and made the necessary repairs. Additional parts had to be ordered to fix other previously undiagnosed problems and arrangements were made for the parts to be installed at a future date. Unfortunately, during the first visit, one of the stair steps was damaged and the technician immediately contacted his employer and told them what happened. This happened on a Friday and I did not expect to hear from anyone until the following business day. I was pleasantly surprised to hear back from Lorie, 101 Mobility, after 5:00 p.m. on a Friday evening. Call me a cynic due to previous unrelated contacts with customer service over the years but I was expecting Lorie to tell me they were not going to take responsibility. However, Lorie's/101 Mobility's customer service should be the standard to which other companies should be compared against. Lorie worked with me to get the stair step repaired and was conscientiously following up to make sure I was happy with the results.
I would strongly recommend to anyone to hire 101 Mobility. Yes, I encountered some bumps along the way but 101 Mobility proactively took responsibility to do the right thing.

Report a concern   June 21, 2020 — Rated 10 out of 10 by Reed Gifford 101 Mobility
What do you like about our products and services?

They are well built and work great

Report a concern   June 14, 2020 — Rated 10 out of 10 by D.M. 101 Mobility
What do you like about our products and services?

Love my stair chairs. Brad and Landon both were great to work with. Very personable young men. They know their job and do it well.

Report a concern   June 13, 2020 — Rated 10 out of 10 by D.O. 101 Mobility
What do you like about our products and services?

Randy arrived on time. Was very knowledgeable of the item to be serviced. Very polite and courteous.

Report a concern   June 4, 2020 — Rated 10 out of 10 by Howard Settel 101 Mobility
What do you like about our products and services?

you are always available if needed and your staff is incredible in its responsiveness

Report a concern   May 31, 2020 — Rated 10 out of 10 by Daniel Jimenez 101 Mobility
What do you like about our products and services?

Our stairlift came in very handy with our older relatives. It still works just as good as the day it was installed. This was a great investment for our home

Report a concern   May 26, 2020 — Rated 10 out of 10 by Dana Peiffer 101 Mobility
What do you like about our products and services?

101Mobility is the distributor for the product, swimming pool lift chair, that we were kookig to purchase. The owner, Larry and his associate, Lisa were on time and very professional when they came to our house to do the measurements. They provided us with the estimate and gave us a time frame for the installation. Brad, the installer called us when he was running behind schedule to advise us that he was running late. We are very pleased with the lift chair and the service provide by 101 Mobility.

Report a concern   May 26, 2020 — Rated 10 out of 10 by Sandie Yarnal 101 Mobility
What do you like about our products and services?

Fast and nice

Report a concern   May 14, 2020 — Rated 10 out of 10 by Denny Scanlan 101 Mobility
What do you like about our products and services?

Amazing people! Took wonderful care of my friend who lost both legs in a freak car accident. Installed ramps at both front and back doors, giving her back the opportunity to leave her home without additional assistance. Would recommend in a heartbeat!

Report a concern   May 4, 2020 — Rated 9 out of 10 by Kathy Naifeh 101 Mobility
What do you like about our products and services?

Reasonable rental rates. Informative conversation with owner about product.

Report a concern   April 23, 2020 — Rated 10 out of 10 by Getachew Yirga 101 Mobility
What do you like about our products and services?

Good customer service. good team work.
I talked Lisa she is very good customer service and prompt response. Great service

Report a concern   April 23, 2020 — Rated 10 out of 10 by J.F. 101 Mobility
What do you like about our products and services?

Great service and outstanding quality. The lift is everything we need to have safe access to the entire home. The service providers and technicians were excellent and very helpful!

Report a concern   April 6, 2020 — Rated 10 out of 10 by Dennis Karp 101 Mobility
What do you like about our products and services?

I went to 101 Mobility for issues with the 2 batteries in my mother-in-law's scooter. It wasn't charging and it was so swollen in the case, I couldn't even get them out. 101 Mobility immediately ordered the new batteries, "extracted" the old ones, and had it ready for pickup in 2 business days. The staff was knowledgeable, fast, and friendly. 10 stars out of 10.

Report a concern   March 30, 2020 — Rated 10 out of 10 by R.T. 101 Mobility
What do you like about our products and services?

Great product and price

Report a concern   March 21, 2020 — Rated 10 out of 10 by Ken Hassen 101 Mobility
What do you like about our products and services?

Organized, Friendly, Competent; this is 101 Mobility! If it wasn't for Larry educating me properly, I would have wound up an inferior alternative lift! Whew; thank goodness! I love my Bruno lift! The entire 101 Mobility staff is a pleasure to do business with!

Report a concern   March 19, 2020 — Rated 10 out of 10 by T.S. 101 Mobility
What do you like about our products and services?

Nice people to deal with.....Larry & Kristin. They stand by the product they sell and follow good communication practices.

Report a concern   March 19, 2020 — Rated 10 out of 10 by A.C. 101 Mobility
What do you like about our products and services?

It is as the name implies, "Mobility". The chair has made it possible for my husband to go to his second floor bedroom for the first time in 2 months. I love the change in mood when a person doesn't feel imprisoned because their body doesn't work as it did when they were 20.
The installer was a delight to work with personable and informative.

Report a concern   March 15, 2020 — Rated 10 out of 10 by R.L. 101 Mobility
What do you like about our products and services?

Amazing customer service!!!

Report a concern   March 15, 2020 — Rated 10 out of 10 by Nuna Dow 101 Mobility
What do you like about our products and services?

So far everything has been excellent from A to Z. From the initial visit by Larry , the accommodating office staff, to the actual installation by the 2 technicians who were punctual, professional, informative, friendly & quick with not a single glitch. I love my stairlift - it's easy to operate and is already making a big difference to my quality of life. Thank you.

Report a concern   January 24, 2020 — Rated 10 out of 10 by Cheryl Turner 101 Mobility
What do you like about our products and services?

Friendly, do a good job! I do think they a a little over priced.

Report a concern   January 14, 2020 — Rated 10 out of 10 by Murray Keshner 101 Mobility
What do you like about our products and services?

The installation was quick and smooth. Landon and Brad are the best. Their explanation of options was complete and I think we were able to pare it down to our usage. The two people who will use it were immediately comfortable.


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