101 Mobility of Phoenix / Tucson, AZ
9830 S. 51st Street, Suite B-101
Phoenix
AZ 85044
United States

Customer Testimonials

Report a concern   September 29, 2022 — Rated 10 out of 10 by Kathleen Brown 101 Mobility
What do you like about our products and services?

Fast , dependable service; friendly staff that answers any questions thoroughly and without hesitation.

Report a concern   September 28, 2022 — Rated 10 out of 10 by Beverly Pember 101 Mobility
What do you like about our products and services?

The service and quality of product are superior. Nothing but compliments for this business.

Report a concern   September 28, 2022 — Rated 10 out of 10 by Arthur Coca 101 Mobility
What do you like about our products and services?

Very professional and very helpful!

Report a concern   September 14, 2022 — Rated 10 out of 10 by Jane Kincaid 101 Mobility
What do you like about our products and services?

Dear Reader,
Although we have not had our exterior chair lifts installed, all of the service Communications with 101 Mobility have been very pleasant, relaxed, and professional. All of our questions along the way have been answered to our satisfaction. We look forward to the installation and use of the product we have rented with option to purchase from 101 Mobility.
Sincerely,
Daniel and Jane Kincaid

Report a concern   September 13, 2022 — Rated 10 out of 10 by J.K. 101 Mobility
What do you like about our products and services?

PERSONAL VISIT BEFORE PURCHASE TO EXPLAIN BEST OPTIONS. ON TIME INSTALLATION AS PROMISED. COMPLETE SERVICE PROVIDED BY 101 MOBILITY:
SALES/SUPPLY/INSTALLATION.

Report a concern   September 9, 2022 — Rated 10 out of 10 by Melissa Felt 101 Mobility
What do you like about our products and services?

Wonderful product and the service was above and beyond! We can’t recommend this company enough and would use them again and again!

Report a concern   September 9, 2022 — Rated 10 out of 10 by Amy Hamilton 101 Mobility
What do you like about our products and services?

Very professional and thorough. Very personable.

Report a concern   September 9, 2022 — Rated 10 out of 10 by Karen Perez 101 Mobility
What do you like about our products and services?

101 Mobility was great to work with from beginning to end. Person on the phone was easy to work with to set up an appointment, I enjoyed speaking to owner to help me figure out what kind of ramps I needed and wanted. The installer was terrific. He brought two different ramps to make sure that the correct one would work the way I needed it to work. Any time I would ask for anything from anyone I would get a quick response and everything would be taken care of professionally. Everyone there wants to do the right thing for you. I would highly recommend them. I apologize for not remembering the names of the people. But please know you will not be disappointed no matter who you talk with on the phone or in person. Thank you 101 Mobility!

Report a concern   September 8, 2022 — Rated 10 out of 10 by Mary Gale 101 Mobility
What do you like about our products and services?

We love the stair lift. It is good quality. The price was reasonable. The installation only took about 2 hours. We were given clear instructions and a demonstration of how the lift worked. We appreciate all the help the gentleman gave us in figuring out how to install other products correctly. It was nice to work with such friendly helpful people who genuinely seemed to want to help us and not sell us. Thank you so much for being wonderful.

Report a concern   September 7, 2022 — Rated 10 out of 10 by S.D. 101 Mobility
What do you like about our products and services?

Service is prompt and reliable.

Report a concern   August 26, 2022 — Rated 10 out of 10 by Brian Mortensen 101 Mobility
What do you like about our products and services?

Great understanding of our situation

Report a concern   August 20, 2022 — Rated 10 out of 10 by Amy Dimond 101 Mobility
What do you like about our products and services?

The Mobility 101 team members were extremely professional, start to finish. The owner came out personally, twice, and helped my mom understand all her options. The technicians were equally helpful in completing the installation and teaching her how to use the lift.

Report a concern   August 20, 2022 — Rated 10 out of 10 by J.A.D. 101 Mobility
What do you like about our products and services?

From my initial introduction until the installation of my Bruno stair lift, my experience with 101 Mobility Tucson could not have been better. Larry's professional presentation, interactions with Kristin and Brook in the office and Landon's excellent installation and training were impressive. Everyone responded in a timely, courteous and informative manner.

I love my new ride (named Fred)! Thanks guys.

Please just use (Joey D) and not my full name.

Report a concern   August 8, 2022 — Rated 10 out of 10 by B.M. 101 Mobility
What do you like about our products and services?

Your service personnel are very courteous and friendly. They took time to explain every facet of product use, maintenance and care.

Report a concern   August 6, 2022 — Rated 9 out of 10 by C.B. 101 Mobility
What do you like about our products and services?

Service was good, however the prices were different from what was told on the phone.
Service call was told by phone to be $185.00 and the repair man said $195.00.

Report a concern   July 11, 2022 — Rated 10 out of 10 by J.T. 101 Mobility
What do you like about our products and services?

The customer service and efficiency is what stood out the most for me. Also, the buy back guarantee was a major perk.

Report a concern   July 9, 2022 — Rated 9 out of 10 by J.Z. 101 Mobility
What do you like about our products and services?

When a serviceman comes, he is always prompt and pleasant. And he eventually solves the problem.

However, I have a little concern about the product itself after the warranty is over. Both of our chairs are working ok as far as getting up and down. But I've had to call several times when a squeal or a screech starts happening. The serviceperson aways tells me that its because metal against metal or something about 2 little prongs get dirty, etc. and then screeches along the railing. Never is a part needed which would be under warranty. But I'm concerned about having to pay for these crazy noises happening which will not be covered after the 1 year service warranty is up. The last time, he told me that if I clean the railings with pledge every week, that may help. I will do that.

Is there anything more that could be done to avoid these noises so I'm not calling for service so often?

Report a concern   July 4, 2022 — Rated 10 out of 10 by C.M. 101 Mobility
What do you like about our products and services?

Quick and efficient and finally figured out the problem.

Report a concern   July 1, 2022 — Rated 10 out of 10 by Jim Vales 101 Mobility
What do you like about our products and services?

The install was on time, quick, and very neat when leaving. We did have an issue pop up after 6 month but was responded to and serviced in a very timely fashion. My measure of a good company is good service. Highly recommend.

Report a concern   June 26, 2022 — Rated 10 out of 10 by A.Y. 101 Mobility
What do you like about our products and services?

Affordable, fast and professional.

Report a concern   June 24, 2022 — Rated 10 out of 10 by S.Y. 101 Mobility
What do you like about our products and services?

Fast efficient and they know I depend on them and act accordingly

Report a concern   June 23, 2022 — Rated 10 out of 10 by Barbara Fern 101 Mobility
What do you like about our products and services?

Prompt, professional and friendly. I would recommend them to anyone needing work done on their stair lift chair.

Report a concern   June 16, 2022 — Rated 10 out of 10 by Tracey Lowe 101 Mobility
What do you like about our products and services?

It fits perfectly. Exactly what my wife needed to get out to the back patio. Thank you.

Report a concern   June 13, 2022 — Rated 10 out of 10 by N.C. 101 Mobility
What do you like about our products and services?

Had the product we needed and was installed the later the day I called.

Report a concern   May 24, 2022 — Rated 10 out of 10 by J.S. 101 Mobility
What do you like about our products and services?

I guess they did a good job, I was not there and did not hear anything about how it went

Report a concern   May 22, 2022 — Rated 10 out of 10 by Laraine Stewart 101 Mobility
What do you like about our products and services?

Response and friendliness of each person I met or spoke to.

Report a concern   May 12, 2022 — Rated 10 out of 10 by Janet Dixon 101 Mobility
What do you like about our products and services?

Instalation gentlemen were very polite and professional. Good quality product.

Report a concern   May 1, 2022 — Rated 10 out of 10 by Allen Darner 101 Mobility
What do you like about our products and services?

The Product works great.....The install and sked service were excellent.

Report a concern   April 16, 2022 — Rated 10 out of 10 by Francisco Garcia 101 Mobility
What do you like about our products and services?

Professionalism of service

Report a concern   April 16, 2022 — Rated 9 out of 10 by C.A. 101 Mobility
What do you like about our products and services?

I like that you have the correct parts for my spacific model and that they are readily available.


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