101 Mobility of Charleston, WV

Customer Testimonials

Report a concern   January 20, 2022 — Rated 10 out of 10 by Barbara Tyre 101 Mobility
What do you like about our products and services?

prompt
knowledgeable
professional
always checks out my concerns

Report a concern   January 14, 2022 — Rated 10 out of 10 by Maralee Warren 101 Mobility
What do you like about our products and services?

the repair person knew what the problem was & fixed the batteries issue. kind courteous and we didn't feel like we rushed - even the snow was beginning -- M,R.Warren

Report a concern   January 9, 2022 — Rated 10 out of 10 by S.S. 101 Mobility
What do you like about our products and services?

101 Mobility has made out possible for me to remain in my home. Thank you!

Report a concern   December 22, 2021 — Rated 10 out of 10 by D.G. 101 Mobility
What do you like about our products and services?

Your service man in our area is very knowledgeable, prompt and kind.

Report a concern   December 16, 2021 — Rated 10 out of 10 by Karen Farnell 101 Mobility
What do you like about our products and services?

Your employee Joshua bent over backwards to help us. He probably made 5-8 calls over an 8 hour period to make sure that we had what was needed in an expedited manner. He also stated to call anytime with questions or support needs.

When we couldn’t arrange exactly what we wanted, he got the absolute next best thing, (one day later), making it possible for a woman who couldn’t leave her home, to be able to celebrate the holidays with her family, without further discomfort.

Joshua is a definite keeper. So is 101 Mobility.

Karen Farnell
Service Officer
American Legion Post 503

Report a concern   December 12, 2021 — Rated 10 out of 10 by Vera Evans 101 Mobility
What do you like about our products and services?

Thank you for your prompt service.

Report a concern   December 9, 2021 — Rated 10 out of 10 by Clay Good 101 Mobility
What do you like about our products and services?

Great service, very professional and very courteous

Report a concern   December 5, 2021 — Rated 10 out of 10 by John Gladys 101 Mobility
What do you like about our products and services?

Service is fast and professional as well as friendly

Report a concern   December 2, 2021 — Rated 10 out of 10 by Patricia Manis 101 Mobility
What do you like about our products and services?

Honest and knowledgeable…. Chairlift is exactly as Justin described it, fast and efficient installation. All questions answered prior to install with excellent instruction how to use it. Great service.

Report a concern   November 20, 2021 — Rated 10 out of 10 by Eric Flinn 101 Mobility
What do you like about our products and services?

So far, great service.

Report a concern   November 18, 2021 — Rated 10 out of 10 by D.T. 101 Mobility
What do you like about our products and services?

Your are responsive to customer needs in timely manner.

Report a concern   October 30, 2021 — Rated 10 out of 10 by Marci Osburn 101 Mobility
What do you like about our products and services?

Always great to work with! Quick turn around and helpful employees-Thank you!!

Marci Osburn

Report a concern   October 15, 2021 — Rated 10 out of 10 by Gail Caldwell 101 Mobility
What do you like about our products and services?

When we had a problem, there was an adequate response.

Report a concern   September 16, 2021 — Rated 10 out of 10 by Ron Adkins 101 Mobility
What do you like about our products and services?

Wife would like some one come and look at two different things on the ramp.Our number is Phone number removed home. Thanks

Report a concern   September 3, 2021 — Rated 10 out of 10 by C.B. 101 Mobility
What do you like about our products and services?

Great job by installers. Office scheduled and installed on time.

Report a concern   September 1, 2021 — Rated 10 out of 10 by Irene Parsons 101 Mobility
What do you like about our products and services?

We waited in a waiting area while my lift was installed. They offered us drinks and popcorn, were friendly and respectful and we loved the dog it made the time pass much faster.

Report a concern   August 30, 2021 — Rated 10 out of 10 by Sharon King 2 101 Mobility
What do you like about our products and services?

The product is excellent and the install was very professional. I have one more set on order and the only complaint is the length of time it takes for the rail to come. But I assume with this time of virus it cannot be helped. Looking forward for the exterior rails.

Report a concern   August 1, 2021 — Rated 10 out of 10 by M.S. 101 Mobility
What do you like about our products and services?

Quick service.

Report a concern   July 24, 2021 — Rated 10 out of 10 by Richard Osburn 101 Mobility
What do you like about our products and services?

Did a great job!

Report a concern   July 20, 2021 — Rated 10 out of 10 by Kathy Cromer 101 Mobility
What do you like about our products and services?

I didn’t have to wait long. The stair lift is works so good. The mechanic who put it together was terrific.

Report a concern   July 9, 2021 — Rated 10 out of 10 by Larry Lucas 101 Mobility
What do you like about our products and services?

Jim is great! He's helped us out so much. Finds what we need and has always taken care of us.

Report a concern   July 3, 2021 — Rated 10 out of 10 by R.S. 101 Mobility
What do you like about our products and services?

Timely and competent service

Report a concern   June 29, 2021 — Rated 10 out of 10 by L.G. 101 Mobility
What do you like about our products and services?

Excellent staff. Al is great.

Report a concern   June 24, 2021 — Rated 10 out of 10 by D.R. 101 Mobility
What do you like about our products and services?

Repairman was honest and professional.

Report a concern   June 17, 2021 — Rated 10 out of 10 by R.C. 101 Mobility
What do you like about our products and services?

Have a lot of products. Every one is nice and accommodating

Report a concern   June 16, 2021 — Rated 10 out of 10 by Donna Cooke 101 Mobility
What do you like about our products and services?

I especially was grateful for the timeliness of the repair appointment. I also thought the repair person was not only personable but knowledgeable.

Report a concern   June 15, 2021 — Rated 10 out of 10 by R.A. 101 Mobility
What do you like about our products and services?

Love the mobility scooter and loved working with Josh. (
Delford was great too.)

Report a concern   June 8, 2021 — Rated 10 out of 10 by E.P. 101 Mobility
What do you like about our products and services?

GOOD FRIENDLY AND ACCURATE SERVICE.

Report a concern   May 26, 2021 — Rated 10 out of 10 by N.D. 101 Mobility
What do you like about our products and services?

Good service

Report a concern   May 15, 2021 — Rated 10 out of 10 by E.S. 101 Mobility
What do you like about our products and services?

Serviceman was on time as scheduled and was obviously knowledge about your product. He was polite and left the work area clean. This was the second time I had a project that I needed your serviceman and I was totally satisfied both times. I would not hesitate to call again.


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