101 Mobility of Charleston, WV
302 Virginia Ave
Huntington
WV 25701
United States

Customer Testimonials

Report a concern   November 23, 2022 — Rated 10 out of 10 by W.B. 101 Mobility
What do you like about our products and services?

Super fast, reliable and did a great job!

Report a concern   November 2, 2022 — Rated 10 out of 10 by Joslyn Levell 101 Mobility
What do you like about our products and services?

Every one is pleasant ,knowledgable , and actually cares about their clients well being ! Products are worth the wait ( way shorter wait time than any other company I’ve dealt with ).

Report a concern   October 25, 2022 — Rated 10 out of 10 by B.B. 101 Mobility
What do you like about our products and services?

Have already recommended you to friends. Shane is good but he can’t cover everyone. Need additional personal. My chair lift battery died at 5:45 pm on Thursday on 7th of 16 steps going up. There I was , stuck! Had to call family, miles away. called Shane first thing in am. He was unable to bring new batteries until noon on Monday. I was a virtual prisoner in my home for 3 3/4 days and I have a dog who had to go out. I can go down stairs but lungs prevent me from going up more than 2-3 steps at a time. On oxygen. That’s a major drawback not having help from you, despite being told on first looking into stair chairs that a tech lived in the next town for assistance. One other issue too long for me to type about.

Report a concern   August 28, 2022 — Rated 10 out of 10 by Erania Chapman 101 Mobility
What do you like about our products and services?

How well they work with their clients as far as scheduling, working out a payment plan and always provide the best of service to ensure the client is mobile.

Erania Chapman
Charleston, West Virginia

Report a concern   August 6, 2022 — Rated 10 out of 10 by Irene Parsons 101 Mobility
What do you like about our products and services?

Everyone there is very nice and helpful. I took my van in because I was having a problem with my lift and It was a week until my vacation. I was so grateful they had one in stock and since my part was covered under warranty they went ahead and put the one they had on my lift and ordered the replacement to go back in their stock.

Report a concern   August 4, 2022 — Rated 10 out of 10 by J.G. 101 Mobility
What do you like about our products and services?

Installation went very well.

Report a concern   August 1, 2022 — Rated 10 out of 10 by J.D. 101 Mobility
What do you like about our products and services?

Lovely people to deal with and meet deliver schedule as planned.

Report a concern   July 29, 2022 — Rated 10 out of 10 by Jim Long 101 Mobility
What do you like about our products and services?

Great product we needed.
Josh had someone come up and measure last week, and it was installed Tuesday.
I’m sorry I didn’t get the man’s’ name that did the instillation, but he did an excellent job and educating us on it’s use and backup power supply.
My wife sure appreciates not having to climb the stairs after foot and knee replacement surgeries this year. I wish we had gotten one sooner.
I highly recommend 101 Mobility for their stair lifts.
Thank you very much,
Jim Long

Report a concern   July 22, 2022 — Rated 10 out of 10 by D.W. 101 Mobility
What do you like about our products and services?

Chris Shockley was a very good in the work of getting the chairlift fixed and it runs very good. I will call Monday and order the chairlift for my second stair case. I am weel pleased with your equipment. Name removed.

Report a concern   July 11, 2022 — Rated 10 out of 10 by R.W. 101 Mobility
What do you like about our products and services?

You have what we need.

Report a concern   July 10, 2022 — Rated 10 out of 10 by Lois Gaines 101 Mobility
What do you like about our products and services?

101 Mobility consistently responds to calls and service needs promptly. They have a genuine interest in customer care. Highly recommend them.

Report a concern   July 9, 2022 — Rated 10 out of 10 by L.H. 101 Mobility
What do you like about our products and services?

Service was timely and solved the problem. Our stair lift has been very helpful for the roughly two years we have had it.

Report a concern   July 2, 2022 — Rated 10 out of 10 by M.C. 101 Mobility
What do you like about our products and services?

Very professional.

Report a concern   June 30, 2022 — Rated 10 out of 10 by Jerry Isaacs 101 Mobility
What do you like about our products and services?

Excellent service from Shane and the 101 team every time I have had the need to call for service.

Report a concern   June 26, 2022 — Rated 10 out of 10 by J.C. 101 Mobility
What do you like about our products and services?

Quality is good. Easy to learn how to use. Installer was knowledgeable and courteous.

Report a concern   June 21, 2022 — Rated 10 out of 10 by D.R. 101 Mobility
What do you like about our products and services?

It is a slow ride for mother-in-law

Report a concern   June 10, 2022 — Rated 10 out of 10 by J.W. 101 Mobility
What do you like about our products and services?

Fast and dependable and very professional service.

Report a concern   June 9, 2022 — Rated 10 out of 10 by April S Wallace 101 Mobility
What do you like about our products and services?

Product seems manufactured to be a top-rate product. The adjustments to get it working properly were many, apparently needed due to safety concerns of user in Unit, so that would seem a good reason. Installers were attentive to our needs and concerns.

Report a concern   May 29, 2022 — Rated 10 out of 10 by Paul Howard PPAY 101 Mobility
What do you like about our products and services?

Very fast response and quick insulation!

Report a concern   May 7, 2022 — Rated 10 out of 10 by E.G. 101 Mobility
What do you like about our products and services?

Good product. Good service.

Report a concern   May 7, 2022 — Rated 10 out of 10 by R.A.L.P. 101 Mobility
What do you like about our products and services?

Stairlift works well, makes chores much easier

Report a concern   May 6, 2022 — Rated 10 out of 10 by R.P. 101 Mobility
What do you like about our products and services?

You knew about your products and quick response by sending someone out to my mom's right away Thanks!!

Report a concern   April 25, 2022 — Rated 10 out of 10 by Tom Breeze 101 Mobility
What do you like about our products and services?

Josh was outstanding! Up front he answered all of my questions and gave me an immediate quote. I tried to get quotes from two other companies but they failed to do so. Josh sent a technician (J.R.) from Huntington West Virginia to solve my problem. J.R. was also outstanding with his repair work and also training a new technician. If a need arises I will definitely call 101Mobility. Thank you!!

Report a concern   April 17, 2022 — Rated 10 out of 10 by J.C. 101 Mobility
What do you like about our products and services?

Very professional and quick turn around

Report a concern   April 16, 2022 — Rated 10 out of 10 by T.D. 101 Mobility
What do you like about our products and services?

Good quality and service

Report a concern   April 15, 2022 — Rated 10 out of 10 by Brian White 101 Mobility
What do you like about our products and services?

Great product and great service from the team.

Report a concern   April 9, 2022 — Rated 10 out of 10 by M.T. 101 Mobility
What do you like about our products and services?

Make it easy, excellent customer service

Report a concern   April 5, 2022 — Rated 10 out of 10 by M.D. 101 Mobility
What do you like about our products and services?

Quick and competent installation. Excellent service.

Report a concern   March 29, 2022 — Rated 10 out of 10 by S.B. 101 Mobility
What do you like about our products and services?

Stair lift was delivered and installed in a timely manner. Courteous staff. Very satisfied with the product.

Report a concern   March 24, 2022 — Rated 10 out of 10 by Charles Thomas 101 Mobility
What do you like about our products and services?

On time and friendly and helpful


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