Customer Testimonials
Customer service is solid...Prices are fair....101 Mobility stands behind their work and product..
Your service is great! Beginning with Kelly on the phone, meeting with Miguel for home assessment and education, ending with Art for installation.... each incounter was professional and informative.
I felt confident and comfortable throughout the whole process.
First name removed N.
These guys are amazing ! My parents depend on their chair lift and when something happens , they are right there to help !! Great Company !
Your staff has been excellent to answer questions, you are timely in doing estimates and installs. So many companies either don’t show up or call you back. So far I have been very pleased with your entire team regarding customer service.
I also appreciate your advice on products.
N0 problems
Prompt service, really nice Technicians.
Friendly reliably able to get what I need
FRom the first visit to the actual installation, we have received excellant service and response to any questions.
The installers took as much time as necessary to familiarize us with the operation. They were efficient when installing and cleaned up when complete, both inside and outside where they did their cutting.
We registered the purchases online.
We had an issue with our stairlift and we were scheduled within a week. (We don’t use it everyday so we didn’t need emergency service.) The technician figured out the problem quickly and also provided some routine maintenance without being asked. Very friendly.
service
uick instalation of uality ramp.
You were very helpful and came very rapidly to do the maintenance that the chairs required. Thank you....
We are happy with our chair lift thus far. Art and Miguel know their job and installed it quietly and efficiently. They stand behind their product. If we have any problem to please call. Nice people to do business with.
Nice lift quite... doesn't hog all the staircase room. Simple to operate. Great Installer (ART)I just wish it were a wee bit faster... takes a while to get up the stairs...
Easy use. Friendly and efficient staff!
So far so good!
Quality
Miguel, Art and Kelly are an amazing team. We couldn't have found a better group of awesome people to work with, no matter what the business happens to be. Thanks for the outstanding work and life-changing addition!
They were safe during Covid. I was able to do an exchange to meet my mother-in-law’s needs. They were kind and compassionate. They were a good amount of items in stock that I could have immediately.
The technician was very professional, knowledgeable and prompt. We are very grateful for the service and definitely recommend this company!!
Your chair lift made it possible for my husband to stay at home in our own bedroom comfortably for several months. The staff was easy to deal with, and have responded promptly to any concerns I had.
101 Mobility is a customer-oriented organization. They respond quickly to customer requests, taking what-ever action is necessary to respond to the customer's need. They are pleasant and
easy to work with.
You seem to b very customer focus. I know that I could had bought my scooter 4 about $300.00 less on line but I wanted to buy local so if I need service. I think that 101 Mobility will b there if I need them.
Everything went well from start to finish
Going on 2 years now no issues
I felt that Miguel was very honest with us when we were looking at your system. He made us comfortable with our decision to go with 101. Their installer, Art, was equally pleasant. He did a very nice job at the install, explained things to us
The most surprising thing with 101 was that they never asked for any payment until the job was done. We’ve dealt with a variety of services in the last few years and ALL of them wanted a deposit. How refreshing.
The guys that were there at my in-laws were very professional and took care of the issue
VERY CUSTOMER SERVICE ORIENTED
Art is great to work with, even if he has to drive to Andover.
It seems as if I am the most important thing when In am dealing with 101. This means the people, the service, and the care I get is truly appreciated.
It was an amazing experience to find a company with superior service and products. They are the gold standard in the industry!