101 Mobility of Rochester, NY
2395 Dewey Avenue
Rochester
NY 14615
United States

Customer Testimonials

Report a concern   January 29, 2023 — Rated 10 out of 10 by James 1 Thompson 101 Mobility
What do you like about our products and services?

Art was a courteous and efficient installer.

Report a concern   January 25, 2023 — Rated 10 out of 10 by Mary Damico 101 Mobility
What do you like about our products and services?

Equipment allows safe transit up and down stairs.

Report a concern   January 17, 2023 — Rated 9 out of 10 by J.P. 101 Mobility
What do you like about our products and services?

My husband has difficulty strapping the seat belt in and sometimes when we think we have reached the upstairs it still beeps at us and takes a couple movements down and up to stop the beeping even when the chair has reached the end of the ride.

Report a concern   January 10, 2023 — Rated 10 out of 10 by R.R. 101 Mobility
What do you like about our products and services?

101 Mobility is the Gold Standard for service and installation!!!

Report a concern   December 17, 2022 — Rated 10 out of 10 by K.R. 101 Mobility
What do you like about our products and services?

Responsiveness, reliability, kindness

Report a concern   December 8, 2022 — Rated 10 out of 10 by Catherine Hassett 101 Mobility
What do you like about our products and services?

Can't even tell you how helpful everyone was during this time when you have no idea what you need everyone was great and never tried to oversell you just want to thank everyone for all the help and how fast they were to get everything in place for me to bring my husband home thanks so much

Report a concern   November 8, 2022 — Rated 10 out of 10 by Sally Ryan 101 Mobility
What do you like about our products and services?

I’ve gone there for a chair lift and now a ramp, they’ve been nothing but honest, friendly, and work with me

Report a concern   October 24, 2022 — Rated 10 out of 10 by J.F. 101 Mobility
What do you like about our products and services?

Every thing was fine. I am enjoying it.

Report a concern   August 16, 2022 — Rated 10 out of 10 by M.M. 101 Mobility
What do you like about our products and services?

thank you

Report a concern   August 11, 2022 — Rated 10 out of 10 by W.P. 101 Mobility
What do you like about our products and services?

The service tech did very nice work. He changed the batteries and checked and cleaned the rail. Thank you for your service it was very good.

Name removed

Report a concern   July 21, 2022 — Rated 10 out of 10 by Robert & Doris Spink 101 Mobility
What do you like about our products and services?

The service was very good. Art does a good job and explains well. As you know I was the one who recommended you to the Phelps Historical Society. Bob

Report a concern   July 8, 2022 — Rated 10 out of 10 by E.M.L. 101 Mobility
What do you like about our products and services?

Works well and very reliable. Great customer service.

Report a concern   July 8, 2022 — Rated 10 out of 10 by R.R. 101 Mobility
What do you like about our products and services?

101 mobility possesses both the expertise and compassion to meet the goals of their customers.
They truly care and go above and beyond to service the needs of those of us who need the assistance. The end result is a much higher quality of life for those they serve.

Report a concern   June 16, 2022 — Rated 10 out of 10 by Jack Burke 101 Mobility
What do you like about our products and services?

Very sturdy. Easy to operate. Salesman Miguel was very professional and explained everything very clearly! Art did the installation. Very nice job! Walked us through how to operate everything and offered his number in case we need anything down the road.Very Happy!

Report a concern   June 13, 2022 — Rated 10 out of 10 by M.L. 101 Mobility
What do you like about our products and services?

Customer service is always excellent.
Fantastic to work with.

Report a concern   June 5, 2022 — Rated 10 out of 10 by George Corella 101 Mobility
What do you like about our products and services?

Art, Miguel and Kelly are an outstanding team. Kelly’s knowledge and wisdom were invaluable. Miguel is a great salesman. Art was a patient and thorough installer. Couldn’t be happier with the entire process. 101 Mobility is great!

Report a concern   April 30, 2022 — Rated 10 out of 10 by J.W. 101 Mobility
What do you like about our products and services?

I like their durability!

Report a concern   April 23, 2022 — Rated 10 out of 10 by Gerard Kraus 101 Mobility
What do you like about our products and services?

all great

Report a concern   April 21, 2022 — Rated 10 out of 10 by George Rundt 101 Mobility
What do you like about our products and services?

Prompt service. The tech was informative and courteous. Price was steep and was my only neg on the experience.

Report a concern   April 16, 2022 — Rated 10 out of 10 by Mike Watson 101 Mobility
What do you like about our products and services?

Great service and quality products. Very good people to work with

Report a concern   March 16, 2022 — Rated 10 out of 10 by Susan Brown 101 Mobility
What do you like about our products and services?

We have had the chair lift for almost 4 years and it is wonderful! My Mom uses it everyday and I used it when I had my hips replaced 2 years ago. We recently had it serviced and they did a great job!

Report a concern   February 25, 2022 — Rated 10 out of 10 by Patricia & John Bryce 101 Mobility
What do you like about our products and services?

professional, experts and accommodating

Report a concern   February 19, 2022 — Rated 10 out of 10 by Stephanie Joyce 101 Mobility
What do you like about our products and services?

101 Mobility has done a wonderful job for us. They installed a new interlock system, and helped us problem solve an issue when our lift was not working! They are always friendly and courteous on the phone and on time for our appointments. They are also professional and knowledgeable about their service. I would highly recommend 101 Mobility!

Report a concern   February 3, 2022 — Rated 10 out of 10 by Jo Barresi 101 Mobility
What do you like about our products and services?

Professional, friendly staff. Answered all questions and fast service!

Report a concern   January 25, 2022 — Rated 10 out of 10 by F.P. 101 Mobility
What do you like about our products and services?

Quality product and great service technicians.

Report a concern   December 17, 2021 — Rated 10 out of 10 by R.R. 101 Mobility
What do you like about our products and services?

It was an amazing experience to find a company with superior service and products. They are the gold standard in the industry!

Report a concern   December 10, 2021 — Rated 10 out of 10 by NY Regional Center for Independant Living 101 Mobility
What do you like about our products and services?

Customer service is solid...Prices are fair....101 Mobility stands behind their work and product..

Report a concern   December 8, 2021 — Rated 10 out of 10 by T.N. 101 Mobility
What do you like about our products and services?

Your service is great! Beginning with Kelly on the phone, meeting with Miguel for home assessment and education, ending with Art for installation.... each incounter was professional and informative.

I felt confident and comfortable throughout the whole process.

First name removed N.

Report a concern   November 20, 2021 — Rated 10 out of 10 by Bob DeVos 101 Mobility
What do you like about our products and services?

These guys are amazing ! My parents depend on their chair lift and when something happens , they are right there to help !! Great Company !

Report a concern   November 4, 2021 — Rated 10 out of 10 by V.S. 101 Mobility
What do you like about our products and services?

Your staff has been excellent to answer questions, you are timely in doing estimates and installs. So many companies either don’t show up or call you back. So far I have been very pleased with your entire team regarding customer service.

I also appreciate your advice on products.


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