JP/Charlotte
10410 Park Road, Suite 200
Charlotte
NC 28210
United States

Customer Testimonials

Report a concern   June 16, 2011 — Rated 9 out of 10 by M.K. JP/Charlotte
What do you like about our products and services?

Very friendly service personnel. They do a good job for us. It would be nice if they provided their own vacuum cleaner.

Report a concern   June 15, 2011 — Rated 10 out of 10 by J.F. JP/Charlotte
What do you like about our products and services?

customer service is great great communications between all parties invloved they have done a great job getting my building bnack to clean after another service failed to do so.

Report a concern   June 15, 2011 — Rated 10 out of 10 by C. JP/Charlotte
What do you like about our products and services?

customer service response time - excellent

Report a concern   June 15, 2011 — Rated 10 out of 10 by B.S. JP/Charlotte
What do you like about our products and services?

The friendly nature of everyone I have talked to from Jan-Pro Cleaning Systems.

Report a concern   June 14, 2011 — Rated 10 out of 10 by R.D. JP/Charlotte
What do you like about our products and services?

reasonable and reliable

Report a concern   June 14, 2011 — Rated 10 out of 10 by N.V.O.B.B. JP/Charlotte
What do you like about our products and services?

I trust that Angel with JanPro will do what he says he will do - no Monday morning surprises!

Report a concern   June 14, 2011 — Rated 9 out of 10 by R.W. JP/Charlotte
What do you like about our products and services?

Always On time with great service

Report a concern   June 14, 2011 — Rated 9 out of 10 by P.B. JP/Charlotte
What do you like about our products and services?

THE FENACHISSE WHO SERVICES US IS EXCELLENT

Report a concern   February 21, 2011 — Rated 9 out of 10 by J.M. JP/Charlotte
What do you like about our products and services?

Staff is very reliable and very informative about letting us know if there is a problem found while cleaning the facility or if we are running low on supplies. If we have issue, they jump on the solution immediately.

Report a concern   February 18, 2011 — Rated 9 out of 10 by B.S. JP/Charlotte
What do you like about our products and services?

There have been no service issues since switching to JAN-PRO. Changes in schedules have been handled without problems. The work is consistently performed to satisfaction.

Report a concern   February 17, 2011 — Rated 9 out of 10 by M.S. JP/Charlotte
What do you like about our products and services?

Timely and consistent personelle!

Report a concern   February 14, 2011 — Rated 10 out of 10 by J.H. JP/Charlotte
What do you like about our products and services?

Very efficient.

Report a concern   February 11, 2011 — Rated 10 out of 10 by D.C. JP/Charlotte
What do you like about our products and services?

YOU ALWAYS RESPOND TO OUR REQUESTES.

Report a concern   February 10, 2011 — Rated 10 out of 10 by R.G. JP/Charlotte
What do you like about our products and services?

The JAN-PRO Team that cleans our facility does an excellent job in all areas. They are punctual well organized and very thorough.

Report a concern   February 10, 2011 — Rated 9 out of 10 by R.S. JP/Charlotte
What do you like about our products and services?

I like how professional your staff is and your attention to detail

Report a concern   February 10, 2011 — Rated 9 out of 10 by J.E.O.B. JP/Charlotte
What do you like about our products and services?

Consistent service

Report a concern   February 10, 2011 — Rated 9 out of 10 by D. JP/Charlotte
What do you like about our products and services?

Timely, efficient and honest. Every time I check up on them they are working hard.

Report a concern   February 8, 2010 — Rated 10 out of 10 by D.S. JP/Charlotte
What do you like about our products and services?

The floor shines, the counter tops are clean, the bathroom is clean. We are just happy that we are seeeing a difference. We now feel like our office is being cleaned.

Report a concern   September 10, 2009 — Rated 10 out of 10 by J.Y. JP/Charlotte
What do you like about our products and services?

Products are ororless, which is a plus. And the morning after cleaning everything looks neat and clean and everything in its place. We have been very pleased with the service and communication between Tracie/Regina and Terry and I. First name removed

Report a concern   July 25, 2009 — Rated 10 out of 10 by J.M.P.M.O.L.T.O.M. JP/Charlotte
What do you like about our products and services?

Their responsiveness and attention to detail.

Report a concern   July 23, 2009 — Rated 10 out of 10 by M.W. JP/Charlotte
What do you like about our products and services?

Representatives were very personalble and professional, the cleaning staff does a great job and very easy to get along with!

Love the way the office smells aftr she is done!

Report a concern   July 23, 2009 — Rated 10 out of 10 by T.H. JP/Charlotte
What do you like about our products and services?

Everyone in your organization is very friendly & professional...the cleaners are very good and look great in their uniforms. The work has been above expectations....Thanks!

Report a concern   May 6, 2009 — Rated 9 out of 10 by D.M. JP/Charlotte
What do you like about our products and services?

Professionalism. Checks & balances with supervisors doing random spot checks.

Report a concern   May 6, 2009 — Rated 10 out of 10 by M.L. JP/Charlotte
What do you like about our products and services?

Very thorough in cleaning. Very friendly people.

Report a concern   March 17, 2009 — Rated 9 out of 10 by S.G. JP/Charlotte
What do you like about our products and services?

As of now, I will rate a "9". There are some things that I would like to see done that are not being done. However, you have only been servicing our business for two weeks so I am expecting that after I leave a note this will change. I like that you use hospital grade disinfectants and the four-color coded micro-fiber system.

Report a concern   February 18, 2009 — Rated 9 out of 10 by S.B. JP/Charlotte
What do you like about our products and services?

The consistiency of the service is great!

Report a concern   February 11, 2009 — Rated 10 out of 10 by R.G. JP/Charlotte
What do you like about our products and services?

Jan Pro is attentive and detail oriented - they are so much better than our previous cleaning company!

Report a concern   February 11, 2009 — Rated 10 out of 10 by P.W. JP/Charlotte
What do you like about our products and services?

The overall service.

Report a concern   December 12, 2008 — Rated 10 out of 10 by S.K. JP/Charlotte
What do you like about our products and services?

Reliability and no personnel turnover

Report a concern   December 6, 2008 — Rated 9 out of 10 by C.S. JP/Charlotte
What do you like about our products and services?

Communication log with Franchisee. Franshisee held responsible for lack of performance.


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