JP/Charlotte
10410 Park Road, Suite 200
Charlotte
NC 28210
United States

Customer Testimonials

Report a concern   September 24, 2020 — Rated 10 out of 10 by S.L. JP/Charlotte
What do you like about our products and services?

The attentiveness to details and the speed with which concerns are handled.

Report a concern   September 19, 2020 — Rated 10 out of 10 by Marius Covaci JP/Charlotte
What do you like about our products and services?

Punctuality and quality

Report a concern   September 16, 2020 — Rated 10 out of 10 by L.D. JP/Charlotte
What do you like about our products and services?

The Jan-Pro cleaners are very thorough. They do a great job, are reliable, and are detail oriented. We have yet to have any complaints about their service.

Report a concern   September 16, 2020 — Rated 9 out of 10 by S.L. JP/Charlotte
What do you like about our products and services?

The initial scrub and clean was the proper way to set up the service. Since then we have received a thorough cleaning each week. Your employee is punctual, polite and moves through the office quickly. Thank you.

Report a concern   September 16, 2020 — Rated 10 out of 10 by L.B. JP/Charlotte
What do you like about our products and services?

I like how they sweep and make sure the area is clean. When they are done, they close the doors to the office so we know that they did clean. They do not mess with anything, and they leave the area as clean as it was but even cleaner! very nice people. They come in and get the job done.

Report a concern   September 9, 2020 — Rated 10 out of 10 by M.F. JP/Charlotte
What do you like about our products and services?

Our branch is always cleaned, and have never had any issues

Report a concern   September 9, 2020 — Rated 9 out of 10 by S.W. JP/Charlotte
What do you like about our products and services?

Services are throughly done. Vacuuming is great. Bathroom is always clean. The office smells good after you ladies clean.

Report a concern   August 26, 2020 — Rated 9 out of 10 by K.S. JP/Charlotte
What do you like about our products and services?

Good so far. First month.

Report a concern   August 25, 2020 — Rated 10 out of 10 by G.S. JP/Charlotte
What do you like about our products and services?

I appreciate the open line of communication.

Report a concern   August 25, 2020 — Rated 10 out of 10 by J.H. JP/Charlotte
What do you like about our products and services?

Our service has been great since day one of using JanPro.

Report a concern   August 19, 2020 — Rated 10 out of 10 by S.M. JP/Charlotte
What do you like about our products and services?

Everyone that I have had interactions with has been very professional and nice. The gentleman that cleans my office does a wonderful job.

Report a concern   August 19, 2020 — Rated 10 out of 10 by J.C. JP/Charlotte
What do you like about our products and services?

I've only been using your services for 3 weeks, but so far I'm very pleased.

Report a concern   August 12, 2020 — Rated 9 out of 10 by D.V. JP/Charlotte
What do you like about our products and services?

I like the thorough process of having a walk through, not just with the head of the cleaning crew but also the manager to make sure we are on the same page. I also like the follow up a week later to see how things went. I am still waiting on a "blue book"? The follow up person mentioned we are supposed to have one for communication purposes and there are a couple things I would like to out in there (like how to change the toilet paper rolls) but I haven't seen it (and I keep forgetting to call to ask for one!).

Report a concern   August 4, 2020 — Rated 10 out of 10 by Mike Godsey or Michelle Poplin JP/Charlotte
What do you like about our products and services?

Patrick is great, dependable and professional.

Report a concern   July 29, 2020 — Rated 9 out of 10 by J.M. JP/Charlotte
What do you like about our products and services?

Listen to our needs and request then movies forward.

Report a concern   July 28, 2020 — Rated 10 out of 10 by Sonny Shah JP/Charlotte
What do you like about our products and services?

Thorough service

Report a concern   July 22, 2020 — Rated 10 out of 10 by M.B. JP/Charlotte
What do you like about our products and services?

Very timely. No problems with our service!

Report a concern   July 22, 2020 — Rated 10 out of 10 by S.L. JP/Charlotte
What do you like about our products and services?

Easy to make change requests.

Report a concern   July 21, 2020 — Rated 10 out of 10 by Kim McConnell JP/Charlotte
What do you like about our products and services?

They are always willing to do whatever we ask.

Report a concern   July 8, 2020 — Rated 9 out of 10 by Ryan Stauffer JP/Charlotte
What do you like about our products and services?

I noticed a few things (like the bathroom sinks) were not being cleaned well, I left a note for the cleaners, and I haven't had a problem since!

Report a concern   July 8, 2020 — Rated 10 out of 10 by Brian Cooper JP/Charlotte
What do you like about our products and services?

Jan/Pro is very timely on their service and they do a great job of being consistent with cleaning each time they service my office.

Report a concern   June 30, 2020 — Rated 10 out of 10 by Jan Combs JP/Charlotte
What do you like about our products and services?

Great communication and

Report a concern   June 16, 2020 — Rated 10 out of 10 by D.S. JP/Charlotte
What do you like about our products and services?

Fern is amazing!

Report a concern   June 10, 2020 — Rated 9 out of 10 by Jody Roth JP/Charlotte
What do you like about our products and services?

You've been responsive. Your pricing is competitive. You do all that we need done on the schedule we need. You do what you say you'll do.

Report a concern   May 27, 2020 — Rated 10 out of 10 by R.D. JP/Charlotte
What do you like about our products and services?

Flexibility -- does not interfere with daily operations.
Thorough cleaning each week.

Report a concern   May 13, 2020 — Rated 10 out of 10 by M.S. JP/Charlotte
What do you like about our products and services?

Brenda does a great job on our facility. She gets the job done, she's discreet, and she always shows up when she is scheduled.

Report a concern   May 13, 2020 — Rated 10 out of 10 by Kim Littlejohn JP/Charlotte
What do you like about our products and services?

I have had a great experience with Jan Pro. Andromeda and her team are experienced and knowledgeable, and always communicate with me. I appreciate this company being able to work with our schedule and uncommon space to be cleaned!

Report a concern   May 5, 2020 — Rated 10 out of 10 by S.S. JP/Charlotte
What do you like about our products and services?

The professionalism and thorougness of the cleaning.

Report a concern   April 29, 2020 — Rated 9 out of 10 by James Hazen JP/Charlotte
What do you like about our products and services?

They do a very good job and are easy to work with.

Report a concern   April 29, 2020 — Rated 9 out of 10 by R.L. JP/Charlotte
What do you like about our products and services?

Just starting with Jan-Pro, but so far we have no complaints. Angel and his team are doing a great job!


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