What our customers think of us!

They are wonderful and so easy to work with.

Great customer service. Highly recommend.

It appears that the fellow who came to clean did not mop the floors during his visit.

I was late in paying our monthly payment, cut my office service and never called

The cleaning person, very good But forgot half the dusting and No Vacuuming
One bucket of water... Nasty 🤢

Last Monday I came into the practice, mind you that it had been cleaned over the weekend. I took pictures of spots on the floors that had been missed, the tray in the ladies bathroom has mouth wash and it was stuck to the tray-no attempt on cleaning it off, and there was a brown ring around the sink in the same bathroom. There is continuous issues that I have asked to be addressed. Problem is there is no consistency. I would like a log that the cleaners check off or state what they did. Ex. once per month the windows are supposed to be cleaned. Very rarely are they cleaned without me asking. The base boards were awful, it took three times of asking them to do it, before it got done. If this continues we will be finding another cleaner.

Hit or miss on restocking bathrooms and cleaning sinks & floors in the bathrooms

Y’all ruined our office carpet and then denied responsibility and now we have to pay $3k to replace the carpet. Awful. We suggested our entire company of heartland drop y’all.

My new crew is great!

I need our representative to contact us immediately. We have gotten no response. Our cleaning services have not been done correctly regardless of the amount of times we have tried to correct it. Please have someone contact Northwest Family Health Center.

Good service, great cleaning team.

Diligent and conscientious workers. Very communicative. A pleasure to work with and love their service. (Specifically our onsite cleaning reps are Thais and Gerardo). Thank you.

Tina shows up does a great job. Asks questions if needed. Very responsive.

Great customer service and follow up by their operation team.

This team is very professional and we are pleased with the job they do.

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The cleaning service is very dependable to get the job done.

Great service no complaints

Very thorough cleaning, prompt response to additional requests outside of normal services. The staff is friendly.

You listened and acted when needed. Thank you for that.

Well - What Can One say, No One Showed Up To Clean Again

That's Not Good Business

I feel that the office is surface cleaned each week. There is no rotation of A/C grates - on top of the cabinets are full of dust. In the past with other cleaning companies there was a rotation of these areas besides the surface clean

Great service and very professional.

I have left notes for the cleaning person in your book that Jan Pro provided and no response. I thought we asked for toilet paper and paper towels to be refilled and I have had to do it since your company started cleaning. Can they not respond to the note left that they got it and will refill as needed? They are doing a good job with cleaning.

have a new cleaning crew come in

Have had 2 cleanings and the contract is not being followed.

I did not hit 3 . I hit 10 twice and both time it entered 3 and I could not change it.

So far no complaints. just let us know when you are running short on supplies.

They do a good job but sometimes are not consistent with the they are scheduled to come but they always come.

We think it is a great value and excellent work.

Overpriced for the result. Nice technician though. Email requests for feedback are excessive and constant even though services were performed over a year ago. One request is enough. Please ceasefire.