- Phone: (407) 244-0110
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based on 1618 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Jose does a great job of cleaning our office. He has been cleaning our office for quite some time, and we have had no problems.
Jan-Pro has been very good about staying in touch with us to check on how things are going.
Cleaning and follow-up very professional.
very professional and good cleaning. affordable and responsible!!
Reliable, and affordable.
Love my crew Carol Findley , so attentive to our needs and gets the job done. Clone her !!!!
Be more regular with the regular weekly duties. Maybe the cleaners can regularly (maybe weekly?) review the One-Time Weekly Cleaning Schedule and the Monthly Cleaning Schedule to make sure the items listed are completed.
Service was average but that was not the thing I’m upset about. We had decided to go with an in house employee who needed the work due our covid cutbacks. We notified in writing on 08/19/20 our decision not to renew the service on our anniversary date of 11/07/20. I did not receive an acknowledgment. On 09/01/20 I opened the building to discover the premise unclean and the key to the building on my desk! We were not prepared for a change this quickly and also was a default on the 30 day notice on your part. We felt we were doing right by you by giving over 2 month notice but you did us wrong. If our plan does not work out I will not be using your company again.
It is not that we are disappointed. You always work hard at correcting any and all issues.
Perfect.
Daisy is awesome!!!
Completely professional from start to finish.
Not sure of service, floors not mopped in kitchen or bathrooms
Great sevice
I love our cleaning lady! She is awesome and does a fantastic job!
Communication
very thorough and friendly
detail to quality
Very prompt service!
Easy to work with and good service
Overall, the service is consistently good. After the office is cleaned, the doctor's stools in 4 exam rooms and the barrier curtains and trays on the treatment chairs are always moved and every week, I have to move them back to their original location. I would prefer not to have to do that.
Thank you!
Efficient, accommodating, professional.
Just remembering the things that need to be done once a month versus the things that get done every single week. I normally have to remind them to do the things that should be automatically being done every month. They’ve improved but still need reminding
Great service
Does a thorough job of cleaning our office area.
consistent dusting of all counter tops and windows.
I LOVE MY CLEANING CREW CAROL FINDLAY , ALWAYS DOES A FANTASTIC JOB AND VERY PERSONABLE. I WOULD RECOMMEND HER VERY HIGHLY
The people cleaning our office don't care. You see the lack of effort and see they are doing barely the minimum and not very well. Placed many complaints with the employee managing the cleaners.
Heloisa is the best!
Awesome people that do an awesome job!
The sales tax on a service was not pointed out, that cost depends on how many people are on a team was not explained, that the 30 days notice to cancel contract is for renewal only and not during active contract meaning we are stuck for a year even if we are not happy with service, communication is not good, I have requested a notebook with check lists and a place to make notes 3 times and still dont have it