What our customers think of us!

the consistency is not the best. Last week on Saturday they didn't take out the garbage. Now that my account is up to date I would like to have a consistent clean look.

Awesome service! Very Professional. I will definitely use again.

I have to say they have great customer service, and are so easy to work with. They also offer specialty services, not just your normal cleaning services. A big Shout out to CJ, you are awesome. I'm looking forward to the Carpet cleaning.

I have spoken with the area supervisor Tony about a few issues; so he is aware.
But our church has to be very frugal, and your cost is bearable at this time.

Great team work!

You have finally sent me someone who seems to be doing a very good job

Iris is very kind. Always respectful and professional. Does not mind comments or requests.

We are fond of her.
Thank you.

Everything

We are very pleased with the team that cleans Liberty Baptist Church. Thank you.

Heloisa recently received our feedback and made adjustments to better clean the club floors overnight which can't be done during the daytime workday.

Andrew does really good work. Has excellent attention to detail.

Great service. The cleaning crew does an excellent job.

I sent an email because there were multiple areas in our kitchen that were clearly not cleaned the day following a cleaning and never received a response. I would like to get a partial reimbursement for payment considering the job wasn't completely done and I had to pay my employees to complete the work.

Great customer service

Jan Pro is efficient, on time, thorough, friendly, and reasonably priced.

Tony is always so easily accessible.

We have had no problems or complaints since First name removed Pro started.

Natalie is great! on time, thorough and friendly

Natalie is our person and she has done an amazing job!!!!

I have spoken with this company on several occasions about our needs for this service. We cannot seem to get there - Current cleaner comes at random times - sometimes at 1 or 2 in the afternoon and is on his phone most of the time.
Just unsatisfied with this service

Very efficient and professional, will definitely be using services again in the future! Thank you!

Seems to be a lack of communication between cleaning staff and management. Has been a little rocky the first month into our contract, but hoping for improvement and open communication.

Need to clean off desk and sweep floor

The cleaning is not consistent. They do good for a couple times and then it's very obvious they skip over a lot of things. They are not careful with their cleaning products and have bleached paint off my walls.

Include moving items to get behind things and/or dust areas with lots of activity. Front desk - I understand you don't want to disrupt our stuff, but would rather you move things and clean thoroughly. In each room - same with items up against walls. If never moved, the hidden space is embarrassing when revealed. For example, in first room we have crates kids sit on for circle time. The crates are kept against the walls usually, but pulled out daily for use for circle time. At this time, the staff and clients can see all of the dirt, etc along the walls that the cleaning company doesn't address. I feel I have to hire an individual to do "detail" cleaning that your company doesn't do. *** James is very responsive to our needs. I think this is a company policy problem and not our individual cleaner issue.

consistent quality of service and friendly workers.

Ives and his crew are very efficient.

Nice Job wiping down the desk. Great communication with the Rep regarding what the service includes. Immediate follow up as well after the service was completed.

Thank you very much :)

Great job

Great customer service