What our customers think of us!

They need to improve with the details because I pointed few areas which they are still dirty with the same dust, paper and toilet paper. Fridge still dirty when I request to clean them and we paid for a deep clean.

The sales director and operations manager were very prompt and helpful during a heighten sense of urgency period.

Rick McDonnell, our franchise cleaner, is great in communicating and does an amazing job cleaning.

Jan Pro is always consistent with their services. We have been very pleased.

new management and trial period is in process........things are looking up

Kayla Grant is terrific!

We're extremely pleased with her work and cheerful attitude. She gets things done!

While we like our cleaner, John, I don't appreciate not knowing that Fernando was going to be leaving us. It would have been nice to have notification that he was leaving so we could say goodbye.

Our team is very thorough!!

Great communication and did a fantastic job with our complicated office set up!

It was well done and timely.

Fast, friendly service. They did a good job and work hard cleaning from top to bottom. I have recommended this cleaning service to some of colleagues.

Willing to listen, share experiences!

Everyone was so professional and nice!

Great Job!.

Great management and communication. Celina is great and Shawndra is doing better and better. We are happy overall and will continue using the company.

The team was very responsive to our request and the service was handled in a timely manner.

Thorough with the explanation of service as well as the implementation. Great work.

Not happy with the cleaning service and after calling many times for things to be rectified there has been no improvement. Unfriendly staff as well.

Having an individual contact and cleaning person. Green cleaning products used. Very thurough.

For a while things are not getting cleaned properly. Toilet bowls and seats are not even touched, sink area in the crew room area are not cleaned, dish trays are not cleaned. We have been with Jan pro for a while, if things don't improve, we will look for another provider

Great staff - great job. Have used Jan-Pro in several of our locations & have always been satisfied.

No response to email regarding level of service

Very fast and managed the job great!!

JanPro always communicates directly with us. Your service professional is easy to reach out to and accommodating.

Timely, complete, professional

the company and the service provider are very professional, pleasing, caring and approachable!!!
Also their fees are affordable and fair!!
they use quality products.
I would recommend Dave and his Company JanPro.

The service did not start out well but now with Paola and Jaqueline coming here consistently, the service has improved considerably. Paola has taken instruction very well and we are happy with the work they are doing!
Barb

I have had to put signs and point to where to clean. Our outside bathroom has not been cleaned for a month if not longer. . gum is in the urinal. etc. In the women's bathroom cleaner under toilet for weeks. That is enough. My manager has asked me to cancel the service he does not care what it takes.

Cleaning was good. I was asked to write a check and a Jan Pro associate would collect it personally. Check was written and picked up by Jan Pro. A couple of months later, I started getting calls asking for payment - including threats of collections.

Apparently the first check was lost. When my office indicated we would have to issue a "stop check" on the first one, which would incur a cost to my office, the Jan Pro rep would not adjust payment to cover the stopped check.

Very attentive.

Excellent service