My experience was a very good one. I had been a Culligan customer for many years then stopped for a while. I decided to have another RO system put in. Jeff responded quickly to my inquiry. He checked the water, explained the contract terms, and did not pressure me in any way. Taylor was great staying in touch about the installation.
The installer, T. Michael, was on time and explained every step of the installation to me. He was very nice and did an excellent job with everything. After he was finished, he went over the complete install again and asked if I had any questions. He was very thorough, which was greatly appreciated. I'm very happy to be back as a Culligan customer.
I have had a great experience with them. the staff is very friendly, they answer my questions and are very patient. They send reminders for deliveries and system/equipment service reminders. The service and delivery personnel are also friendly..
The install process was very well done. We purchased the whole house water purifier and the reverse osmosis systems. Joe Rust and Dalton new what they were doing. They explained what they were going to do before they did it. The reverse osmosis system was installed at the kitchen sink and to the refrigerator water. The only issue is the refrigerator water dispenses much slower than before. I hope that can be resolved so I can give them 5 stars.
The service man was professional RD explained procedure and was careful not to have a leak …he was as careful as the men that came to our house years ago
I have had the Culligan Products in my home for over 45 years and the performance of the product is as advertised and stated.
More importantly, the service of the product as well as the courtesy and professionalism of the employees of Culligan is exceptional.