Chief Exeuctive Officer

Customer Testimonials

Report a concern   May 17, 2019 — Rated 10 out of 10 by The Laura H Silberstein Trust The Helsing Group, Inc.
What do you like about our services?

Tremendously supportive. Excellent staff. Reasonable fees. We get routine detail- oriented complete reports every other month & our Board meets meet regularly with our manager.

Report a concern   May 14, 2019 — Rated 9 out of 10 by P.S. The Helsing Group, Inc.
What do you like about our services?

New manager

Report a concern   May 11, 2019 — Rated 9 out of 10 by M.C.T. The Helsing Group, Inc.
What do you like about our services?

Quick response

Report a concern   May 10, 2019 — Rated 10 out of 10 by Jeffrey Sousa The Helsing Group, Inc.
What do you like about our services?

Everything in one place. A one stop shop so to speak for HOA services.

Report a concern   May 10, 2019 — Rated 10 out of 10 by O.M. The Helsing Group, Inc.
What do you like about our services?

Prompt service

Report a concern   May 7, 2019 — Rated 9 out of 10 by G.H. The Helsing Group, Inc.
What do you like about our services?

responding my message

Report a concern   May 6, 2019 — Rated 10 out of 10 by Everett Woolum, Trustee Waterstone Community Associaion
What do you like about our services?

Excellent Service!

Report a concern   May 5, 2019 — Rated 10 out of 10 by Katsue Watts The Helsing Group, Inc.
What do you like about our services?

I appreciate their prompt services.

Report a concern   April 30, 2019 — Rated 10 out of 10 by M.K. The Helsing Group, Inc.
What do you like about our services?

Good customer service

Report a concern   April 30, 2019 — Rated 10 out of 10 by R.C.A. The Helsing Group, Inc.
What do you like about our services?

It is quiet responsible way of handling HOA, with detailed questions

Report a concern   April 12, 2019 — Rated 10 out of 10 by C.S.D. The Helsing Group, Inc.
What do you like about our services?

able to speak to a person

Report a concern   April 12, 2019 — Rated 10 out of 10 by Ralph M. Terrones The Helsing Group, Inc.
What do you like about our services?

During the interactions I have had with Matt at Helsing, he has been very attentive and courteous to my inquiries. Follow-up is timely and responses are thorough.

Report a concern   April 11, 2019 — Rated 10 out of 10 by Jayson Lee The Helsing Group, Inc.
What do you like about our services?

The response was so fast and hopefully the vendor that was sent out fixes the problem with the light in the light pole.

Report a concern   April 10, 2019 — Rated 10 out of 10 by Tien Tran The Helsing Group, Inc.
What do you like about our services?

Mathew provided great customer service. I'd recommend Mathew for everyone!!!

Report a concern   April 6, 2019 — Rated 10 out of 10 by P.D. The Helsing Group, Inc.
What do you like about our services?

Responsive, timely, and effective tackling of resident concerns. Thank ou.

Report a concern   April 5, 2019 — Rated 10 out of 10 by L.V. The Helsing Group, Inc.
What do you like about our services?

Very good service. Especially the chat. Nice feature. Thank you so much!

Report a concern   April 4, 2019 — Rated 9 out of 10 by L.H.D. The Helsing Group, Inc.
What do you like about our services?

Good services!

Report a concern   April 3, 2019 — Rated 10 out of 10 by Johann E Van Zyl The Helsing Group, Inc.
What do you like about our services?

Approvals are quick and effective.

Report a concern   April 3, 2019 — Rated 10 out of 10 by M.E.C. The Helsing Group, Inc.
What do you like about our services?

Great service.

Report a concern   April 2, 2019 — Rated 10 out of 10 by C.K. Hayward City Walk Corporation
What do you like about our services?

reliable and prompt service. No complaints so far.

Report a concern   March 29, 2019 — Rated 10 out of 10 by J.G. The Helsing Group, Inc.
What do you like about our services?

I had to work through an approval for some work being done in my backyard. I spoke with Mimi our Association manager and she was very patient with me and helped me understand the process well for getting this done.

Report a concern   March 26, 2019 — Rated 10 out of 10 by L.S.T. The Helsing Group, Inc.
What do you like about our services?

Fast response

Report a concern   March 25, 2019 — Rated 10 out of 10 by N.H. The Helsing Group, Inc.
What do you like about our services?

excellent service

Report a concern   March 22, 2019 — Rated 9 out of 10 by Q.C. The Helsing Group, Inc.
What do you like about our services?

very nice.

Report a concern   March 17, 2019 — Rated 10 out of 10 by Pamela Williams The Helsing Group, Inc.
What do you like about our services?

Keeping the neighborhood quiet and clean. Responding to my questions in a timely manner. Working in my request for parking permits.

Report a concern   March 16, 2019 — Rated 9 out of 10 by Michael F., Trustee McCarthy Family Trust McCarthy The Helsing Group, Inc.
What do you like about our services?

Helsing has experience with guiding HOA's. They have access to good vendors. They handle the details (run meetings, write minutes, prepare budgets and reserve surveys, relieve us of a lot of busy work.. They are a little slow to respond to Dirctors' emails and phone calls. I phoned in a water leak emergency on Friday morning and no one came out to fix it yet. We're in the process of breaking in a new Assn Mgr. The higher level Helsing people are quite good

Report a concern   March 13, 2019 — Rated 10 out of 10 by I.P. The Helsing Group, Inc.
What do you like about our services?

Whenever I bring some concerns to the Helsing Group, they always try to go out of their way to take care of it.

Report a concern   March 11, 2019 — Rated 10 out of 10 by Sakthikumar Vijays S. Karani The Helsing Group, Inc.
What do you like about our services?

Great quick response!!!!

Report a concern   March 7, 2019 — Rated 10 out of 10 by Novella J. Hicks The Helsing Group, Inc.
What do you like about our services?

Great customer service

Report a concern   March 5, 2019 — Rated 10 out of 10 by Tony O. Suzer The Helsing Group, Inc.
What do you like about our services?

Great Response! Very Fast!


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