This was our first service as aTruGreen customer, and my husband and I were both pleased with Jordan's visit. He was prompt to arrive, walked us through an analysis of our current yard issues, how to remedy, timing of next visit, etc. He was very thorough, and we're looking forward to continuing our services to build a great looking yard!
The other day I provided feedback on how unhappy/dissatisfied I was with your service. Aaron Lewis contacted me immediately...identified that my service was incorrectly documented (front yard only vs front and back yards) and I was being overcharged (square footage of front/back yards was much smaller than documented). He came to my house within a couple of days, remeasured square footage for accuracy and treated my lawn. He also offered near-term free services and longer-term discounted services to make up for the over-payments. I greatly respect complete honesty in business...we'll see how the upcoming treatments address my weed control