TruGreen
5701 E. Hillsborough Ave, Suite 1222
Tampa
FL 33610
United States

Customer Testimonials

Report a concern   July 27, 2018 — Rated 10 out of 10 by Ann and Eddie Hall TruGreen
What do you like about our services?

A technician had mistakingly applied a chemical to our yard that ended up destroying it several years ago. After trying to correct it by removing the sod and re-sodding it, it was discovered that the sod company had installed four kinds of unhealthy sod. TruGreen tried to correct is by feeding, spraying, etc. to no avail. Jennifer Brimmer stayed on the case for her company and continued to check back with us to see what progress had been made. After sending her photos, she was disturbed enough to push forward with the second removal of the sod, applying dirt, and then installing healthy Saint Augustine turf from a more reputable sod company. In addition, Jose Rivera followed up and was able to get a check cut in the amount to cover the work. Tom Huke also followed up to be sure we were happy with the results of the correction and to help straighten out the confusion of the paper work for pre-paying annual renewal contracts. Had it not have been for Jennifer and her customer service, we would have left this company three years ago. The manner in which they stood behind their service was impressive. We now are recommending them to our friends and neighbors.


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