Customer Testimonials
Coy Carnes, my Service Manager, is very customer focused. He actually cares about his customers and is willing to come to our home to discuss issues and resolve them. He is an outstanding manager. Coy is customer focused and strives to maintain a positive TruGreen brand.
Darius Bates from branch 5050 is an asset to your company! He is not overbearing and was very informative about how he could help me with my yard! I hope he is always the person that treats my yard. I have referred TruGreen to my neighbors because of Darius.
On time
realibiliy
All done well and pay annual.
Derrick Nelson gave very informative service. Asked if we had any questions, and was genuinely helpful.
Take care of problems when asked.
You are dependable.
Great young man-very helpful
Eric is very professional and always let me know what to expect, friendly smile and always pleasant
I have revised my evaluation of my previous comments with this writing due to a conversation with Ms. Peggy Osburn this morning. I now have a personal relationship which will allow me to work on all the issues we discussed this morning and I feel all will work out satisfactorily. For this reason, I am revising the number and I thank Ms. Osburn for her rapid attention to my concerns. Thanks so much!
Always there when they say they are going to be there. When ever I have a problem, they are very responsive to my needs.
Our service technician was great!
The service is quick and professional and a notice is always left in the yard and on the door confirming the completion of services.
The attendant Derrick Nelson was also very friendly and professional.
Quick, efficient...timely...results.
The Staff is very professional and are educated on their services. They have helped my yard become pretty.
The services are adequate and when necessary I can get a re-do.
Great service. However, I think one of my small trees in my front yard has a disease.
Very informative and professional
regular timely applications
Things are taken care of without me being there, and I see results - besides you have very dependable employees - thank you
Calls before coming. Helpful and friendly
You guys save my grass!!
Show up on time
J. Edwards Deming would be proud of your QUALITY service. I like the advance notice, the timely follow-through, courtesy of employees and The EXCELLENCE in work done. I like the results when I see a nice green and thick lawn.
I suggest more concentration on bare spots to eliminate them.
My company could probably help yours in improving employee behavior to accomplish 100% in safety in the vehicle, at home, at work and at play. We could also help you to improve your quality, keeping the "DEMING" strategy for excellence in the work place.
Bill Last name removed, Sr
CEO; COB The Bill Last name removed Company, Inc.
Bill Last name removed.com
Sharp personable technician and very efficient.
Billing is good. I really like the regularly scheduled visits. Phone call reminders when the tech is coming by to do work. Phone calls about special services are good too. Techs that come seem to be friendly and personable. Thanks for helping me with my lawn
Name removed
My TruGreen service rep is knowledgeable dedicated and friendly. I got to talking to him while he was doing my neighbors lawn and he explained what my lawn needed so I became a customer.
Our yard was serviced today by the nicest and most professional technician, Jovian Anderson. He was polite and answered all my questions, explained what he was doing and what I needed and didn't need to do after the application, also was very attentive to my landscape and carefully avoided spraying on my shrubs and flowering bushes, was thorough, helpful and courteous! I would highly recommend your company because of his service and attention to detail and would also like to request him to service our property at all times if possible! Thank you for a great job, Jo! We look forward to seeing you again!
Sincerely,
First name removed and Grover Last name removed
Service specialist was friendly and professional.