Customer Testimonials
Your service technicians are very thorough in their work. I am seeing good results from the treatments on my lawn and shrubs. Thank you for your professional service.
It has improved my lawn front and back. Alway on time to do service. Lawn is thicker and greener.
Thank you TruGreen for taking care of my lawn.
They respond if I have a guestion.
They are professional and efficient.
I like when they tell me what they did
I am apologizing for my previous misunderstanding and incorrect comments regarding your service man. He was spraying my neighbors yard. Later he came back and sprayed as he was supposed to do. I spoke with him and apologized for my mistake in misreporting his actions. Thanks for your service. I told him my yard was the best it has ever looked. My only past issues were that your treatments did not successfully kill summer weeds and I could not get supervision to come and see what I was talking about. At least I got my neighbor to use your services. Thanks again for your timely service, your rep was very friendly.
Thoroughness of technician with my yard.
On time
My yards look good. Neighbor’s comment on it.
Technicians are polite and always notify us when coming so we can get the dog in.
Every since I have been receiving you'll service, I have been completely satisfied with my front lawn. The front lawn looks healthier. Thanks for your excellent customer service.
I highly recommend TRUEGREEN for any lawn work.
Service plan
They show up in a timely manner and get the job done.
The technician you have doing the tree and shrub service out of Macon. Austin is outstanding, a very nice young man, very thorough. As long as he is on the truck, you can be assured you’re being very well taken care of.
Complete and thorough with recommendations along the way. Prompt and courteous each time.
Our technician was awesome. Came to the door and talked to us. Walked all over the yard. Even came one day for service, said it was going to rain later that day and chose to come back on a dry day.
Prompt scheduling and service time
I have no complaint about the service I receive from the technician. He always does a good job here. However, I would like to know if the product I have put down addresses the weed Chamberbitter which carries seeds on its underside and which has infested my yard in the flower beds and some into the grass. I don't seem able to get this information.
I also thought I was set up to pay using my credit card but every service now I am told "oops, something went wrong". The card is working and I end up using it every time by getting on line to do so. What is the issue when the card is being used?
There is no one to speak to about these issues without going to head office and speaking with people who do not know the answers.
Thank you.
email confirmations when you're coming and leaving
Good service, but I don't like surveys or polls. So I deducted 1 point for being asked, because it wasted my time.
My place looks good
The results have been good with weed control and a healthy lawn.
Dependable service.
Too many over the years but please check the record on the latest event. They still have not been back out to finish the pine islands.
Prompt, courteous service
I HAVE SUBSCRIBED TO THIS SERVICE FOR 35-38 YEARS AT THIS LOCATION AND AT MY HOME AND BUSINESS IN RIVERDALE, GA. I HAVE HAD PROBABLY 60-75 DIFFERENT SPECIALISTS FROM BOTH CHEMLAWN AND TRUGREEN OVER THE YEARS. MANY TIMES I HAVE HAD TO CLOSELY WATCH THE APPLICATION PERSONALLY, SUPERVISE THE WORK AND A FEW TIMES CALL YOUR OFFICE IN ORDER TO ENSURE IT WAS DONE PROPERLY.
TODAY KENYAN NEWTON WORKED MY PROPERTY FOR THE FIRST TIME AND DID A SUPERB JOB. HE COVERED THE ENTIRE YARD BETTER THAN ANY ROUTEMAN I HAD EVER OBSERVED AND SHOWED NO RUSH TO FINISH "IN RECORD TIME" LIKE SOME OF THE PREVIOUS SPECIALISTS THAT I HAVE OBSERVED. GREAT SERVICE LIKE THIS IS WORTHY OF YOUR PRICING.
I ONLY WISH THAT KENYAN COULD SERVICE MY RESIDENCE FOR EACH APPLICATION SO THAT I WOULD NOT HAVE TO PERFORM "UNPAID LABOR" FOR MY SUPERVISORY WORK. THANKS TO YOU KENYAN.
The application is quick, the technicians are courteous, I don’t have to be home for them to treat my yard, I am kept informed via text of all my treatments. Best of all, they perform as promised.
Good technicians. It's early in the growing season, so I don't see results yet. But results have been good in previous years.
dependability
I always receive great service from the service man who comes out but it’s hard to contact anyone in Macon really but if I’ve had concerns the company is always willing to come back and re spray.