TruGreen
4529 Knight Road
Macon
GA 31220
United States

Customer Testimonials

Report a concern   August 8, 2023 — Rated 10 out of 10 by Carol Frayne Your TruGreen Branch
What do you like about our services?

I always receive great service from the service man who comes out but it’s hard to contact anyone in Macon really but if I’ve had concerns the company is always willing to come back and re spray.

Report a concern   August 1, 2023 — Rated 10 out of 10 by Parrish Ellison Your TruGreen Branch
What do you like about our services?

Your service technicians are very thorough in their work. I am seeing good results from the treatments on my lawn and shrubs. Thank you for your professional service.

Report a concern   July 27, 2023 — Rated 10 out of 10 by J.W. Your TruGreen Branch
What do you like about our services?

It has improved my lawn front and back. Alway on time to do service. Lawn is thicker and greener.

Report a concern   July 19, 2023 — Rated 10 out of 10 by J.S. Your TruGreen Branch
What do you like about our services?

Thank you TruGreen for taking care of my lawn.
They respond if I have a guestion.

Report a concern   July 18, 2023 — Rated 10 out of 10 by Gregory Andrews Your TruGreen Branch
What do you like about our services?

They are professional and efficient.

Report a concern   July 18, 2023 — Rated 10 out of 10 by E.E.M. Your TruGreen Branch
What do you like about our services?

I like when they tell me what they did

Report a concern   July 11, 2023 — Rated 9 out of 10 by Edgar Turley Your TruGreen Branch
What do you like about our services?

I am apologizing for my previous misunderstanding and incorrect comments regarding your service man. He was spraying my neighbors yard. Later he came back and sprayed as he was supposed to do. I spoke with him and apologized for my mistake in misreporting his actions. Thanks for your service. I told him my yard was the best it has ever looked. My only past issues were that your treatments did not successfully kill summer weeds and I could not get supervision to come and see what I was talking about. At least I got my neighbor to use your services. Thanks again for your timely service, your rep was very friendly.

Report a concern   July 8, 2023 — Rated 10 out of 10 by C.T. Your TruGreen Branch
What do you like about our services?

Thoroughness of technician with my yard.

Report a concern   June 28, 2023 — Rated 10 out of 10 by Roosevelt Reynolds Your TruGreen Branch
What do you like about our services?

On time

Report a concern   June 28, 2023 — Rated 10 out of 10 by J.D. Your TruGreen Branch
What do you like about our services?

My yards look good. Neighbor’s comment on it.

Report a concern   June 14, 2023 — Rated 10 out of 10 by D.K. Your TruGreen Branch
What do you like about our services?

Technicians are polite and always notify us when coming so we can get the dog in.

Report a concern   June 9, 2023 — Rated 10 out of 10 by Charlene Harkness Your TruGreen Branch
What do you like about our services?

Every since I have been receiving you'll service, I have been completely satisfied with my front lawn. The front lawn looks healthier. Thanks for your excellent customer service.
I highly recommend TRUEGREEN for any lawn work.

Report a concern   June 1, 2023 — Rated 10 out of 10 by T.C. Your TruGreen Branch
What do you like about our services?

Service plan

Report a concern   May 30, 2023 — Rated 10 out of 10 by G.G. Your TruGreen Branch
What do you like about our services?

They show up in a timely manner and get the job done.

Report a concern   May 24, 2023 — Rated 10 out of 10 by Bill Fuchs Your TruGreen Branch
What do you like about our services?

The technician you have doing the tree and shrub service out of Macon. Austin is outstanding, a very nice young man, very thorough. As long as he is on the truck, you can be assured you’re being very well taken care of.

Report a concern   May 23, 2023 — Rated 9 out of 10 by Andrew Cherry Your TruGreen Branch
What do you like about our services?

Complete and thorough with recommendations along the way. Prompt and courteous each time.

Report a concern   May 9, 2023 — Rated 10 out of 10 by Wendy Simpson Your TruGreen Branch
What do you like about our services?

Our technician was awesome. Came to the door and talked to us. Walked all over the yard. Even came one day for service, said it was going to rain later that day and chose to come back on a dry day.

Report a concern   April 25, 2023 — Rated 10 out of 10 by M.R. Your TruGreen Branch
What do you like about our services?

Prompt scheduling and service time

Report a concern   April 22, 2023 — Rated 10 out of 10 by C.F. Your TruGreen Branch
What do you like about our services?

I have no complaint about the service I receive from the technician. He always does a good job here. However, I would like to know if the product I have put down addresses the weed Chamberbitter which carries seeds on its underside and which has infested my yard in the flower beds and some into the grass. I don't seem able to get this information.

I also thought I was set up to pay using my credit card but every service now I am told "oops, something went wrong". The card is working and I end up using it every time by getting on line to do so. What is the issue when the card is being used?

There is no one to speak to about these issues without going to head office and speaking with people who do not know the answers.

Thank you.

Report a concern   April 13, 2023 — Rated 10 out of 10 by H.G. Your TruGreen Branch
What do you like about our services?

email confirmations when you're coming and leaving

Report a concern   April 12, 2023 — Rated 9 out of 10 by T.W. Your TruGreen Branch
What do you like about our services?

Good service, but I don't like surveys or polls. So I deducted 1 point for being asked, because it wasted my time.

Report a concern   April 2, 2023 — Rated 10 out of 10 by K.H. Your TruGreen Branch
What do you like about our services?

My place looks good

Report a concern   March 22, 2023 — Rated 9 out of 10 by M.W.O.A. Your TruGreen Branch
What do you like about our services?

The results have been good with weed control and a healthy lawn.

Report a concern   March 7, 2023 — Rated 10 out of 10 by B.B. Your TruGreen Branch
What do you like about our services?

Dependable service.

Report a concern   March 7, 2023 — Rated 9 out of 10 by T.G. Your TruGreen Branch
What do you like about our services?

Too many over the years but please check the record on the latest event. They still have not been back out to finish the pine islands.

Report a concern   March 1, 2023 — Rated 10 out of 10 by Ken Goodner Your TruGreen Branch
What do you like about our services?

Prompt, courteous service

Report a concern   February 21, 2023 — Rated 10 out of 10 by Larry Coffey Your TruGreen Branch
What do you like about our services?

I HAVE SUBSCRIBED TO THIS SERVICE FOR 35-38 YEARS AT THIS LOCATION AND AT MY HOME AND BUSINESS IN RIVERDALE, GA. I HAVE HAD PROBABLY 60-75 DIFFERENT SPECIALISTS FROM BOTH CHEMLAWN AND TRUGREEN OVER THE YEARS. MANY TIMES I HAVE HAD TO CLOSELY WATCH THE APPLICATION PERSONALLY, SUPERVISE THE WORK AND A FEW TIMES CALL YOUR OFFICE IN ORDER TO ENSURE IT WAS DONE PROPERLY.
TODAY KENYAN NEWTON WORKED MY PROPERTY FOR THE FIRST TIME AND DID A SUPERB JOB. HE COVERED THE ENTIRE YARD BETTER THAN ANY ROUTEMAN I HAD EVER OBSERVED AND SHOWED NO RUSH TO FINISH "IN RECORD TIME" LIKE SOME OF THE PREVIOUS SPECIALISTS THAT I HAVE OBSERVED. GREAT SERVICE LIKE THIS IS WORTHY OF YOUR PRICING.
I ONLY WISH THAT KENYAN COULD SERVICE MY RESIDENCE FOR EACH APPLICATION SO THAT I WOULD NOT HAVE TO PERFORM "UNPAID LABOR" FOR MY SUPERVISORY WORK. THANKS TO YOU KENYAN.

Report a concern   February 21, 2023 — Rated 10 out of 10 by Harvey Brown Your TruGreen Branch
What do you like about our services?

The application is quick, the technicians are courteous, I don’t have to be home for them to treat my yard, I am kept informed via text of all my treatments. Best of all, they perform as promised.

Report a concern   February 17, 2023 — Rated 9 out of 10 by T.W. Your TruGreen Branch
What do you like about our services?

Good technicians. It's early in the growing season, so I don't see results yet. But results have been good in previous years.

Report a concern   February 14, 2023 — Rated 10 out of 10 by A.V. Your TruGreen Branch
What do you like about our services?

dependability


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