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Customer Testimonials
everything
Lawn looks great; infestation of weeds I had before using your service has now been eliminated.
Prompt & on time
TruGreen makes sure you have the greenest grass on the block.
Always receive recorded calls when service is scheduled the day before and if for some reason schedule cannot be met. Eg - rain etc a recorded call is always received. A GREAT SERVICE
Both representatives were well mannered and courteous. Great employees. Hopefully they get to shate in my comments.
Keep up the great work
Regular visits. Fair control of weeds
I can already see a favorable difference in the lawn. Services are convenient; and exactly what we were told they would be.
Branch #5268 on my service of trees and shrubs date: 5/13/2021 was excellent. The Tree and Shrubs Care Specialist was diligent in caring for our yards. We appreciate all of it.
First name removed and Christine Last name removed
William G. is doing a great job in getting rid of mosquitoes in our yard. Very much appreciated!
Satisfaction guaranteed. If the customer is not satisfied, you will come back out and do a reservice at no cost.
Great looking lawn
Mekhi Laurencin did a great job treating my lawn as I watched. I would like for him to treat every month as scheduled.
What I like about my service with the company is the quality customer service. It begins with your customer agents on the phone to the serice tech who always ring the bell to let me know they have arrived. The track your tech texts are fantastic for those times im not home and need to return to put up my dog in the backyard. If im ever unsatisfied with the service Tru Green has no problem returning to repeat the service or come out to take care of those stubborn weeds. I would and have recommended the company to my friends and neighbors. Thanks you taking care of my lawn Tru Green
They do a good job. Prompt, listen when I ask for service changes and act accordingly. Servicemen are courteous and informed on what needs to be done.
Consistency
Email notices and courtesy of attendants
Hello, I expect Jonathan C.to come here for service this week. I would like to tell him that he does not need to avoid the St. Augustine patch in the front yard. I have decided that it is not going to be worth the trouble to protect that spot. Just treat that area as the rest. I have a little green fence outlining some desirable plants inside the island. He should be able to see that. Jonathan has given us good service on his first visit with us. Thanks
William G. was my specialist. I truly appreciated his DETAILED description of the services he performed for me with the mosquito service on 5/6/2021. I had been requesting this of my past specialists and was never quite sure if they were following thru. My only issue is, why it was so expensive this time? Can someone please address this? William G. Thank you so much
Mary W.
Very good
Teddy was on time and very professional
Experts serving
Customer service is responsive and will send someone back out if there is an issue.
The Mosquito service is excellent. I know before they come out, what they are going to do. And so far this year, they have been spot on.
The lawn service however, could benefit (improve) by:
1) assuring to advise what specific lawn maintenance is to be performed. Until last year that was the case.
2)Would like to know why lawn treatments aren't ridding the yard of a po anna grass investation, which for the last three years seems to only be controlled by me pulling it up by hand or otherwise applying a specific agent.
Michael F is always so pleasant and friendly!
Everything went well so far so good:)
Reliable and Professional
I like the informed employees and after service we have the issue you guys take care the issue without any if and buts
Timely response for reservice of 3rd lawn service and friendly conversation with Specialist.
Your Specialist, Mikel G, Branch 5268, did a wonderful job aerating our front and back yards. He was very professional and took time in performing the assigned treatment. He was knowledgeable and careful to make the aeration done properly. He did a great job! Thanks to his efforts, our lawns will be green before you know it. Kudos to Mikel G.
Very professional personnel who perform quality work and adhere to schedules.