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Customer Testimonials
Quantrell did a great job. Came to the door to introduce himself and was very polite and efficient. I haven't had a weed in my yard since I started using your service. :)
Jorge who is caring my garden is very friendly and always on time.
Keeps lawn looking healthy
Darius did a wonderful job and was very polite and professional.
Nice specialist Jorge Torres
Friendly staff Jorge Torres very polite and explained the services for today.
Appreciate TruGreen returning out of scheduled visits if there are any issues.
great job!!
Joey Scott did a great job on Monday, that was his first time to treat my yard and he did it very good. He pay attention to details and he did fast and clean.
I really appreciate the 'lack' of pressure to buy additional services by your sales people....I get just what I want & that's the way I like it! Keep up the good work, guys!
Reliability.
Blake H. did a great job!
Blake H showed up to my house to treat our lawn. He was very professional, apologizing for the previous mix up about our lawn treatment and insuring he will get the lawn taken care of. He did a thorough job and definitely is very appreciated.
You do keep trying. Philip Moon at Branch 5770 was my technician this time. It was for a free service because I continued to notice nutsedge, crabgrass, and other weeds growing on my lawn throughout this winter so I contacted both the local Branch and your Customer Service. According to Philip the issues may be that the technicians who performed my October 2018 and January 2019 services did not completely cover my lawn adequately with weed preemergent. Philip advised me that I will probably need another application soon to rectify the current problems with my lawn.
I applaud Philip for his honesty and give him a 10 for willingness to talk to me and share his knowledge and experience. I hope to have him or someone like him treat my lawn in the future. Honesty like his helped lead me to prepay again in 2019 for a year's services with TruGreen,
I have been with TruGreen since February 2018 so I will be monitoring my lawn more carefully and asking for more repeat service calls if I notice the weeds not turning brown and dying off 3-4 weeks after an application.
I will also be monitoring more carefully the work your technicians do in the future, as too many times in 2018 I saw TruGreen technicians through my windows do my lawn in minutes and then rush off to their next job without ringing my doorbell to let me know they were on premises. They simply left a summary service ticket, each one telling me they I have weeds in the yard and recommending I cut my grass high. These two remarks are included on every one of the 9 service summary tickets that have been left at my door. From now on, I will be calling your Customer Service for retreatments each time your technicians fail to contact me directly.
Timely service
Nick did great job , prompt , professional service.
Thank you
Good service. Have been with them over 30 years
Service ok, price is getting to high. After more than decade you would think I could get a better break on price . It's time to shop around.
Friendly staff and our lawn looks consistently great.
Always prompt and on time. Feel like the specialist really cares about his job/our lawn and shrubs.
Phillip Moon has treated my trees and shrubs many times and he always remembers to ring my doorbell BEFORE applications to speak with me if I have any questions or concerns. He's a very kind man and I enjoy TruGreen because of him. Thank you for your help!!!
I like the feedback on how we are doing
Each team member accurately answers questions when asked, shows up on the day that was promised, and performs in a professional manner when on the property. We truly love Tru Green! Thank you! Brad W.
The lawn looks great.
Timely and gets results
You come on the day promised and respond when I need a redo and also have courteous specialists.
It is so easy to contact you with questions or if I need an additional service in between regular scheduled service. Everyone is extremely helpful.
I like your service techs very professional
Yesterday, Steven Diamond, (8599) serviced my plants and shrubs. He did an excellent job, and was very personable. He answered a few questions for me and was very knowledgeable.
Nick really took his time to explain what was applied to my lawn and made me feel valued as a customer. Glad to have him to care for my lawn!
Everyone has been very helpful and friendly.