TruGreen
240 Bilmar Drive
Pittsburgh
PA 15205
United States

Customer Testimonials

Report a concern   September 17, 2019 — Rated 9 out of 10 by D.B. Your TruGreen Branch
What do you like about our services?

You come when you say you are coming and keep a regular schedule.

Report a concern   September 17, 2019 — Rated 9 out of 10 by W.H. Your TruGreen Branch
What do you like about our services?

Convienence

Report a concern   September 14, 2019 — Rated 10 out of 10 by B.G. Your TruGreen Branch
What do you like about our services?

Communication and friendliness of the staff

Report a concern   September 11, 2019 — Rated 10 out of 10 by J.A. Your TruGreen Branch
What do you like about our services?

My guy who takes care of my lawn. Bill is great!!!

Report a concern   August 29, 2019 — Rated 10 out of 10 by J.R.J. Your TruGreen Branch
What do you like about our services?

Well pleased with the service and technicians.

Report a concern   August 29, 2019 — Rated 10 out of 10 by L.A. Your TruGreen Branch
What do you like about our services?

Very professional and the care you give the laen

Report a concern   August 28, 2019 — Rated 10 out of 10 by L.L. Your TruGreen Branch
What do you like about our services?

The results are better than any other lawn service that I have tried.

Report a concern   August 28, 2019 — Rated 10 out of 10 by L.M. Your TruGreen Branch
What do you like about our services?

My yard looks better, greener and healthier!
I’m quite pleased. Steve does a great job, thanks Steve!!
I had another company a few years back and there is no comparison.

Report a concern   August 28, 2019 — Rated 10 out of 10 by J.B. Your TruGreen Branch
What do you like about our services?

Your service makes my grass grow better and my whole lawn look and feel great!

Report a concern   August 27, 2019 — Rated 10 out of 10 by E.W. Your TruGreen Branch
What do you like about our services?

Person that came was respectful

Report a concern   August 27, 2019 — Rated 10 out of 10 by E.H. Your TruGreen Branch
What do you like about our services?

The service is exceptional. The weather has not coordinated. We had people doing work on a deck and it played havoc. I'm sure everything will be back to a great lawn.

Report a concern   August 24, 2019 — Rated 10 out of 10 by G.S. Your TruGreen Branch
What do you like about our services?

My lawn looks better than it has for a long time.

Report a concern   August 22, 2019 — Rated 9 out of 10 by S.S. Your TruGreen Branch
What do you like about our services?

My lawn looks great. They keep me informed of service dates. Good value.

Report a concern   August 21, 2019 — Rated 10 out of 10 by D.C. Your TruGreen Branch
What do you like about our services?

Lawn looks best ever.

Report a concern   August 20, 2019 — Rated 9 out of 10 by J.H. Your TruGreen Branch
What do you like about our services?

You are working to have the customer be truly satisfied with your lawn services. When I complained at the beginning of this season that last fall's core aeration and overseeing had not improved my lawn, you were willing to redo that treatment at no charge to me. (I had already prepaid for 2019, including core aeration in the fall.) To me that signals that you are really trying to get good results. Add to that friendly, patient and helpful customer service on the phone and from your technicians. I am very happy with my Trugreen service.

Report a concern   August 20, 2019 — Rated 10 out of 10 by P.P.J. Your TruGreen Branch
What do you like about our services?

The best service for lawn care.

Report a concern   August 20, 2019 — Rated 10 out of 10 by W.N. Your TruGreen Branch
What do you like about our services?

Frequency, punctuality, product coverage for specific areas treated, and knowledge and professionalism of specialist.

Report a concern   August 20, 2019 — Rated 10 out of 10 by David Becraft Your TruGreen Branch
What do you like about our services?

My lawn looks beautiful all year long, and I have no mosquitoes.

Report a concern   August 20, 2019 — Rated 10 out of 10 by Chris Yahn Your TruGreen Branch
What do you like about our services?

Bill Is GREAT!!!!!

Report a concern   August 20, 2019 — Rated 9 out of 10 by P.H. Your TruGreen Branch
What do you like about our services?

reliable

Report a concern   August 20, 2019 — Rated 9 out of 10 by Karen Lee Your TruGreen Branch
What do you like about our services?

Reliability

Report a concern   August 20, 2019 — Rated 10 out of 10 by H.J. Your TruGreen Branch
What do you like about our services?

Prompt. Quick. Service as promised.

Report a concern   August 20, 2019 — Rated 10 out of 10 by Mike Mullin Your TruGreen Branch
What do you like about our services?

Very happy with the service

Report a concern   August 15, 2019 — Rated 10 out of 10 by J.S. Your TruGreen Branch
What do you like about our services?

The specialist, Jesse Harter, was so kind and knowledgeable. He answered my questions and was very polite. Our lawn is starting to look better because of your service.

Report a concern   August 15, 2019 — Rated 10 out of 10 by G.W. Your TruGreen Branch
What do you like about our services?

Earlier I submitted info regarding the Shrub and Bushes program that I purchased. There is some concern on my part now because I have been trying to get in touch with"Kevin", the sales person that I talked to originally when I subscribed to the program, and now for some reason, he is not returning my calls. The technician that treated my shrubs and bushes yesterday, told me an entirely different diagnosis than what Kevin did. I made the decision to have the 4 different treatments applied based on what I could only assume was a professional critique of the plant infection problem by Kevin. Yesterday the technician informed me that his assessment of the problems was more serious than what Kevin had outlined, but that not all was lost and that overall the situation could be remedied, with the exception that about half of the Juniper Rug on the left terrace side of the driveway should be replaced. Kevin had said that his 4 step approach would result in saving all of the plants. What I need to know now is, just what is necessary to save the "root rot" plants, or should they be replaced immediately to prevent the spread of the plant disease? I await TruGreen's reply in this regard. Thank you/
Name removed (Longtime customer)

Report a concern   August 14, 2019 — Rated 10 out of 10 by G.W. Your TruGreen Branch
What do you like about our services?

The tree and shrub service has just completed the first step of the 4 part service. The technician that performed the service was very well informed about the details of his job. However, what he told me about a problem with the terraced juniper rug was completely different from what the sales person told me, and what I based my decision to have the service in the first place. The sales person said that with the 4 applications, all of the infected juniper rug plants would be reversed back to healthy plants. The techncian told me that at least 5 plants have to be replaced with new ones because of "root rot" and excess water accumulation in the mulch. We have had tremendous amounts of flowing water across my property because of the heavy rainstorms we have experienced. There is no way we can control Mother Nature, only respond to her challenges. This I have done by putting in french drains and water blocking barriers at the top of the terrace where the blight is the worst. That is all I can do. My problem is, what is the correct approach, replace all the infected plants in the Fall, or hope that the remaining services ie; application of Fungicide, fertilizer, and then winter oiling will reverse the blight and the terrace plants will be healthy again. Please help me decide. Thank you very much.
Name removed

Report a concern   August 13, 2019 — Rated 10 out of 10 by Gary Gabor Your TruGreen Branch
What do you like about our services?

very friendly always want to call if needed

Report a concern   August 13, 2019 — Rated 10 out of 10 by Rocco Malarbi Your TruGreen Branch
What do you like about our services?

What I do like when it is needed, is being able to speak with the service manager at my home and discuss the problem with the lawn. It is also a plus when the technician is also present.

I must also state that it took approximately 6-7 phone calls,which were handled by various people in various states, to speak with the service manager that manages my area. This is a very poor way to take care of a loyal customer needs. I hope that the support team for my branch manager improves.

Report a concern   August 13, 2019 — Rated 10 out of 10 by Samer Aweidah Your TruGreen Branch
What do you like about our services?

Quick, easy and effective so far

Report a concern   August 13, 2019 — Rated 10 out of 10 by Mcginnis Electric Your TruGreen Branch
What do you like about our services?

Treatment is always very through, leaving no weeds, no short cuts when it comes to the service!


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