TruGreen
240 Bilmar Drive
Pittsburgh
PA 15205
United States

Customer Testimonials

Report a concern   September 16, 2021 — Rated 10 out of 10 by M.H. Your TruGreen Branch
What do you like about our services?

No hassle! I paid for the service up front. They came for the first service only 2 days later. So far, so good.

My only issue is the salesperson on the phone. I attempted to purchase online and got a price of $760. I was hesitant, so I waited for the color up call. She tried to charge me $1200. She said that the website was wrong and if I ordered it there instead of with her, they wouldn't provide service unless I paid the extra first. WHAT?!

I ordered online anyway. All good!

Report a concern   September 16, 2021 — Rated 10 out of 10 by S.W.P. Your TruGreen Branch
What do you like about our services?

Craig Leroy has been doing my customized lawn care for many, many years. I personally request that Only Craig do the treatments on the lawn because he is knowledgeable regarding my lawn, what it needs, what can be done to improve the condition(s), what do I need to do to help it to be nice and green and lush...
I Highly recommend Craig Leroy and personally have had the pleasure to converse and interact with him over these many years.

Report a concern   September 15, 2021 — Rated 10 out of 10 by P.A. Your TruGreen Branch
What do you like about our services?

Dependable.

Report a concern   September 15, 2021 — Rated 10 out of 10 by R.S. Your TruGreen Branch
What do you like about our services?

Everything-let me know they were coming-treated my lawn-friendly employees.

Report a concern   September 15, 2021 — Rated 10 out of 10 by Jim Everson Your TruGreen Branch
What do you like about our services?

I have the best looking lawn in the hood....

Report a concern   September 15, 2021 — Rated 10 out of 10 by D.G. Your TruGreen Branch
What do you like about our services?

Yard looks beautiful but hard to get hold of the company

Report a concern   September 14, 2021 — Rated 10 out of 10 by A.M. Your TruGreen Branch
What do you like about our services?

Prepaid is nice. Ability to call and have treatment redone if I’m not happy is huge.

Report a concern   September 14, 2021 — Rated 9 out of 10 by K.L. Your TruGreen Branch
What do you like about our services?

Good morning,

Our lawn was looking great, and Ed, who is regular treatment specialist always knows exactly what to do and is incredibly grass-wise!
But, our last treatment, which was aerating and seeding has left our lawn looking terrible. There are lots of brown spots and it is incredibly sparse and the grass didn't grow. I don't believe Ed actually did this treatment. We have followed watering properly etc. But we need to have aerated again and seeded, possibly in a few weeks when the weather is cooler. I don't think this was done at the proper time and that has killed our grass. Please give us a call to reschedule-Phone number removed or Phone number removed.
Thank you so much for giving us another treatment of aerating and seeding to take care of this issue!
All the best-
First name removed

Report a concern   September 13, 2021 — Rated 10 out of 10 by George Bailey Your TruGreen Branch
What do you like about our services?

Showed up at the time stated. Efficiently did service, and left summary. Did a great job of covering yard.

Report a concern   September 8, 2021 — Rated 10 out of 10 by T.K. Your TruGreen Branch
What do you like about our services?

The communication that you provide

Report a concern   September 1, 2021 — Rated 10 out of 10 by A.M. Your TruGreen Branch
What do you like about our services?

Talked to customer service rep, Tom Daugherty (sp?) today. He was excellent and definitely an asset to your company. His expertise and willingness to talk through our lawn and issues was superb. It was so nice to have someone to walk through process of what TruGreen will do for us and he knows his stuff! Thank you Tom for your help today...it was greatly appreciated.

Report a concern   September 1, 2021 — Rated 10 out of 10 by D.H. Your TruGreen Branch
What do you like about our services?

An over all improvement in our lawn. The phone call a day before each treatment. How nice and respectful there employees are. Nice job.

Report a concern   August 31, 2021 — Rated 9 out of 10 by D.B. Your TruGreen Branch
What do you like about our services?

Reliable , and when you need a repeat treatment they come . Happy with their service for the 15+ years

Report a concern   August 31, 2021 — Rated 10 out of 10 by Andy Yanik Your TruGreen Branch
What do you like about our services?

So far, the lawn has been improving in quality since using Trugreen. Also, the service techs are very respectful and professional. Justin K. was exceptionally good at knowing his job, having a great personality and giving me helpful hints to maintain service.

Report a concern   August 27, 2021 — Rated 9 out of 10 by C.C.A.L. Your TruGreen Branch
What do you like about our services?

Seems to be efficient.

Report a concern   August 27, 2021 — Rated 10 out of 10 by A.W. Your TruGreen Branch
What do you like about our services?

I was very satisfied with John who treated my yard yesterday for weeds and nutsedge. My question about 3 hours after treatment we had a very hard downpour which lasted for a few minutes. will the treatment still work? Thank you

Report a concern   August 27, 2021 — Rated 10 out of 10 by Lawson Plaza Lawson Your TruGreen Branch
What do you like about our services?

excellent service , always calls before coming and our grass looks great

Report a concern   August 27, 2021 — Rated 9 out of 10 by Robert Keebler Your TruGreen Branch
What do you like about our services?

Our lawn is always one of the healthiest in the neighborhood. The service technicians that treat our lawn are always very kind and responsive to any requests we may have.

Report a concern   August 26, 2021 — Rated 10 out of 10 by George/Jean Fonseca Your TruGreen Branch
What do you like about our services?

We see the difference in the lawn for example the color, the thickness & richness of the healthy lawn.

Report a concern   August 24, 2021 — Rated 9 out of 10 by C.N. Your TruGreen Branch
What do you like about our services?

The grass looks the best that is has in a log time but I HATE that you send me spam messages once a week about your technicians saying that my shrubs are full of mites and to schedule a treatment. How do I know it’s spam? Because I have no shrubs. It’s annoying AF.

Report a concern   August 24, 2021 — Rated 10 out of 10 by J.R. Your TruGreen Branch
What do you like about our services?

My service man William is very good. He informs me of everything he is doing.

Report a concern   August 24, 2021 — Rated 10 out of 10 by E.R. Your TruGreen Branch
What do you like about our services?

During aeration our tv internet cable was destroyed. The cable should have been buried deeper. Comcast realized that. The aeration was excellent. Attention to detail was evident. Thank you.

Report a concern   August 19, 2021 — Rated 10 out of 10 by R.P. Your TruGreen Branch
What do you like about our services?

We prefer Edmund Lodano because he knows our grass strong points and weak points that need special attention. We also want all treatments done on mondays or tuesdays because wednesdays thru fridays have other activities performed in our yard.

Report a concern   August 18, 2021 — Rated 9 out of 10 by John Lubicky Your TruGreen Branch
What do you like about our services?

Notify us when service to occur

Report a concern   August 18, 2021 — Rated 10 out of 10 by R.F. Your TruGreen Branch
What do you like about our services?

Thanks

Report a concern   August 18, 2021 — Rated 9 out of 10 by Ken Kantrowitz Your TruGreen Branch
What do you like about our services?

So far my lawn looks greener with less weeds

Report a concern   August 17, 2021 — Rated 9 out of 10 by D.R. Your TruGreen Branch
What do you like about our services?

Thanks you are always on time and do a great job.

Report a concern   August 17, 2021 — Rated 10 out of 10 by G.J. Your TruGreen Branch
What do you like about our services?

Lawn looks great service great, the alerts they give you are terrific. Service people go out of their way to talk with you if you have questions. Thanks for excellent service we’ve been here 44 years lawn never looked this good.

Report a concern   August 17, 2021 — Rated 9 out of 10 by Jennifer Gaston Your TruGreen Branch
What do you like about our services?

I like that our tech knocks on the door and is very considerate of our dogs. He does a great job. Our lawn has no weeds at all and looks great!

Report a concern   August 17, 2021 — Rated 10 out of 10 by K.B. Your TruGreen Branch
What do you like about our services?

Ability to reschedule when my grass will be getting cut.


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