TruGreen
6636 10TH AVE SW
Rochester
MN 55902
United States

Customer Testimonials

Report a concern   November 13, 2017 — Rated 10 out of 10 by B.Y. TruGreen

Results on the lawn

Report a concern   November 12, 2017 — Rated 10 out of 10 by D.Z. TruGreen

when they say they are coming on the scheduled visit they are here

Report a concern   November 7, 2017 — Rated 10 out of 10 by D.E. TruGreen

If the first treatment is not totally successful you will come out and do a repeat

Report a concern   November 7, 2017 — Rated 10 out of 10 by L.Z. TruGreen

Fast and effective.

Report a concern   October 31, 2017 — Rated 9 out of 10 by E.P.T.H. TruGreen

You don’t need to be reminded of service schedule. I sign the contract and the work gets done on schedule.

Report a concern   October 31, 2017 — Rated 10 out of 10 by M.P.A. TruGreen

Very good at responding to questions

Report a concern   October 26, 2017 — Rated 10 out of 10 by N.H. TruGreen

My lawn looks great.

Report a concern   October 26, 2017 — Rated 10 out of 10 by W.T. TruGreen

i am not sure aboutthings in general. I DONT TALK TO OPERATORS,so i am not sure the areas of concern are being dine. I STILL HAVE A BIG MOLE PROBLEM,,EVEN THOUGH I PAID FOR YOUR MOLE SERVICE, THAT DIDNT DO ANY THING FOR MOLES. I STILL HAVE TO MUCH QWAKE GRASS PROBLEM, NOT MUCH GOT KILLED OFF. II WOULD LIKE THESE PROBLEMS SOLVED, AS THE EXPENSE TO TAKE CARE OF IT IS HIGH, FOR NOT GETTING THE RESULTS. ACE HARDWARE CAN DO IT FOR ME FOR A LOT LESS, THEY WILL COME AND DO IT,IF I BUY FROM THEM, THEY HAVE A GUY THAT DOES THIS FOR THEM AS HIS SIDE JOB, SOUNDS INTERESTING, HE CANT DO MUCH WORSE,GETTING RID OF MOLES THAT TEAR UP YOUR LAWN OR KEEP THE BAD GRASSES IN CHECK, SO IT DONT LOOK LIKE FLORIDA GRASS OR FEEL LIKE WEEDS CLOSE TO THE GROUND AND HARD TO WALK ON, THATS THERE GRASS, NOT WI OR MINN GRASSES.

Report a concern   October 25, 2017 — Rated 9 out of 10 by P.O. TruGreen

I always receive a call indicating when service is going to occur. When I have had questions about particular problem areas in my lawn, I always receive prompt attention to the areas in question.

Report a concern   October 25, 2017 — Rated 10 out of 10 by B.V. TruGreen

A nice green lawn.

Report a concern   October 25, 2017 — Rated 10 out of 10 by T.V. TruGreen

I don't have to schedule any services.

Report a concern   October 25, 2017 — Rated 10 out of 10 by C.G. TruGreen

It is awesome, I don't have to worry about getting the stuff done to my lawn, and worrying that I applied the wrong stuff at the wrong time. Great job thanks so much

Report a concern   October 25, 2017 — Rated 10 out of 10 by S.J. TruGreen

On time and products work

Report a concern   October 25, 2017 — Rated 10 out of 10 by V.B. TruGreen

very nice people

Report a concern   October 24, 2017 — Rated 9 out of 10 by I.H. TruGreen

Prompt, on time. Informative

Report a concern   October 22, 2017 — Rated 9 out of 10 by B.L. TruGreen

excellent lawn care provided by gentleman whom was at my house. polite .

However, I still never received a call back from the manager whom was going to look at my lawn and call me back after I stated I was not happy with the results of last years aeration.

thank you,
Name removed

Report a concern   October 19, 2017 — Rated 10 out of 10 by B.G. TruGreen

I like your service people. I was wondering about my last application. It was put on and then we received 4 inches of rain the same day.

Report a concern   October 19, 2017 — Rated 10 out of 10 by M.B. TruGreen

Reliable and trustable

Report a concern   October 17, 2017 — Rated 10 out of 10 by D.S. TruGreen

Service requests are handled without question and usually performed in a timely manner

Report a concern   October 17, 2017 — Rated 9 out of 10 by G.S. TruGreen

TruGreen sends emails and also calls to remind me of upcoming services and they will adjust their schedule if the weather isn’t good in order to facilitate proper service during optimal conditions.

Report a concern   October 12, 2017 — Rated 10 out of 10 by V.G. TruGreen

You call before you come!

You do what you say you are going to do!

Report a concern   October 7, 2017 — Rated 10 out of 10 by B.K. TruGreen

The gentleman arrived on time and on the day indicated.
The lawn is sure coming around and needed your expertise.
Thanks

Report a concern   October 6, 2017 — Rated 10 out of 10 by D.H. TruGreen

I don't have to call you. We are on your schedule

Report a concern   October 6, 2017 — Rated 10 out of 10 by D.C. TruGreen

This rainy morning Anthony knocked on my door and greeted me with a big smile. Using his customer service skills he; introduced himself, used the company's name, maintained excellent eye contact, and explained his plans for aerating the lawn. Following the lawn treatment he again knocked on the door. Using his professional skills, he explained how he seeded the lawn and noted a difficult area to treat due to tree roots. Anthony thanked me for using TRUGreen and wished me a nice day. The exchange ended with his friendly smile.

Report a concern   October 5, 2017 — Rated 10 out of 10 by R.G. TruGreen

Doing OK!!!

Report a concern   October 5, 2017 — Rated 9 out of 10 by J.S. TruGreen

Had an issue with my grass being burned to excess fertilizer being spoiled on my yard. Took a couple months, but a very nice woman in customer service really went out of her way to try to assist and make it right.

I had a hard time giving you a 9 because of this, and the fact that your process of having a service manager follow up is complete crap. This needs to be improved.

Your customer service team took it the extra yard to retain me as a customer.

Report a concern   October 5, 2017 — Rated 10 out of 10 by S.R. TruGreen

The lawn looks lush. There are wweeds at the edges
'

Report a concern   October 4, 2017 — Rated 10 out of 10 by E.S. TruGreen

They call and let you know when they are coming . Never leave a mess behind.

Report a concern   October 4, 2017 — Rated 10 out of 10 by S.J. TruGreen

Friendliness. Reports. Evaluations.

Report a concern   October 4, 2017 — Rated 9 out of 10 by J.A. TruGreen

Our lawn looks great after the treatments we have had this year.


Privacy Policy