Customer Testimonials
Always letting me know when they are coming to treat the shrub and trees
My lawn looks the best it has ever been.
I like that TruGreen manages the services.
A customer doesn't have to monitor when a service is needed, or doesn't have to contact them when a service is needed.
SERVICE IS GREAT BUT
An overabundance of email alerts: we are coming; we are here; we have been here; rate us.
Although I am disappointed that the pre-emergent seems completely ineffective against dandelions and that the revisit to address this has been moved twice (it's now two weeks since I first reported the problem). It's also true that my salesperson has NOT returned a single call or text despite inviting me to reach him directly whenever I have any concerns. As a pre-paid customer, that leaves me with an "I got my cut and now I'm moving to the next one" impression.
In contrast to all that, I am VERY HAPPY to report that MARY Y politely listened to my concerns, stood patiently while I showed her photos and pointed out the troubled spots in the yard.
Mary is very kind and I felt that she was genuine when she said that she would do her best to abate my weed problem.
I understand that she has her specialties and can't visit my property each time. That's unfortunate because I think she's just great. I give a score of 10 for her alone. The other stuff I mentioned really does need to be worked on though.
Thanks for listening.
RESULTS
Services are provided in a timely, consistent manner
The gentleman was very nice and took his time spraying my lawn.
We like the service and the results of the product
My lawn always looks so nice, and you accommodate the numbers of services I want.
Timely, great job
IT'S EARLY YEAR, BUT I WAS SATIFIEED WITH MY SERVICE LAST YEAR.
done on a timely basis
Prompt and respectful response regarding concerns that have been shared with you.
Lawn always looks great
Overall, the service was very good. All the staff that I interacted with along the way were very friendly and courteous.
Our grass always looks so plush and delicious. I'd really hate to have to do without your lawn services. It's nice that we have a beautiful lawn for such a short season.
Always know when they are coming
They do a very professional job.
true green notifited me came and servied yard.
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you show up. and do the - Job I.
I like that I don’t need to be home for them to complete the service. They always seem to close the gate and leave a note when they leave.
You always call far enough ahead of time when you are coming and great service.
The tree and shrub applications really help keep things green in the yard.
My guy went the extra mile to get everything!
You have been very good.
Very professional & punctual. My lawn has improved SO much in the last year👍👍🥰
They call to let me know the day that they coming out to service my lawn. Billing has always gone well. Staff has been pleasant to work with.
What I like most about TruGreen services is they are in control of what service is needed.
I don't have to be concerned about when the next service is or that I need to contact them.
They take care of all that.
Always schedule, always notified when they will be there and when they are finished.