TruGreen
1640 Wallace Dr
Carrollton
TX 75006
United States

Customer Testimonials

Report a concern   May 3, 2023 — Rated 9 out of 10 by P.H. Your TruGreen Branch
What do you like about our services?

I like not having to do this myself and that I don't have to wonder whether it is the right time to fertilize or put week control on my lawn.

Report a concern   April 18, 2023 — Rated 10 out of 10 by M.K. Your TruGreen Branch
What do you like about our services?

We have used the Tree & Shrub service from TruGreen since 2006. Our trees and shrubs always look great, thanks to the fertilization and insect control service that they offer. I highly recommend this service from TruGreen.

Report a concern   April 12, 2023 — Rated 10 out of 10 by G.R. Your TruGreen Branch
What do you like about our services?

Through treatment.

Report a concern   April 11, 2023 — Rated 10 out of 10 by D.E. Your TruGreen Branch
What do you like about our services?

You let me know in advance if that is a good day for me. You text when you are going to be here. I like the written report that is left on door.

Report a concern   April 11, 2023 — Rated 10 out of 10 by E.A. Your TruGreen Branch
What do you like about our services?

Well scheduled and associate is professional

Report a concern   April 6, 2023 — Rated 10 out of 10 by S.S. Your TruGreen Branch
What do you like about our services?

Always willing to come out for any issues that may appear between scheduled appointments.

Report a concern   April 5, 2023 — Rated 9 out of 10 by R.F. Your TruGreen Branch
What do you like about our services?

Prompt service, polite technicians. Unfortunately, email attachments and links have not worked for the last couple of years, and this has been frustrating.

Report a concern   April 4, 2023 — Rated 10 out of 10 by Christopher Salerno Your TruGreen Branch
What do you like about our services?

It's thorough, the tech comes back when needed, and he shows up when promised.

Report a concern   April 1, 2023 — Rated 10 out of 10 by Windy Rossi Your TruGreen Branch
What do you like about our services?

I want to give kudos to our technician Levi Chavoyaellis. If I ever have a question, he takes the time to answer. Great employee!

Report a concern   March 26, 2023 — Rated 10 out of 10 by C.N.M. Your TruGreen Branch
What do you like about our services?

Open communication. We know exactly what was done and when; any problems needing attention, and advice when needed.

Report a concern   March 24, 2023 — Rated 10 out of 10 by Narindra Sikka Your TruGreen Branch
What do you like about our services?

For service on 3/23/23, I do not believe Braxton W came to our home. He did not leave flags on the lawn or writeup service summary report and attach to my door knob. Please redo this service and call me if you any questions.

Thanks

NARINDRA SIKKA, Phone number removed

Report a concern   March 22, 2023 — Rated 10 out of 10 by S.B. Your TruGreen Branch
What do you like about our services?

Very professional, the customer service is also very helpful.

Report a concern   March 18, 2023 — Rated 9 out of 10 by R.C. Your TruGreen Branch
What do you like about our services?

Love the services and value for money... but I hope the service person pays more attention to weed and shrub issues and self treat it in place of customer to continue to ask for it...

Report a concern   March 15, 2023 — Rated 10 out of 10 by P.B. Your TruGreen Branch
What do you like about our services?

I like everything however, I’m wondering why you came the end of February and around 1 March

Report a concern   March 14, 2023 — Rated 10 out of 10 by Chuck Silber Your TruGreen Branch
What do you like about our services?

Notifications prior to the tech showing up and the TruGreen promises to re-do applications if you are not satisfied.

Report a concern   March 14, 2023 — Rated 10 out of 10 by Lowell Waite Your TruGreen Branch
What do you like about our services?

You all are the best. Totally improved the health and look of our lawn! Your appointments are quick and efficient. Thanks again!

Report a concern   March 14, 2023 — Rated 10 out of 10 by M.O.H. Your TruGreen Branch
What do you like about our services?

Reliability

Report a concern   March 10, 2023 — Rated 10 out of 10 by G.D.J. Your TruGreen Branch
What do you like about our services?

Punctual and professional

Report a concern   March 8, 2023 — Rated 10 out of 10 by P.B. Your TruGreen Branch
What do you like about our services?

Call before treatment. Always makes certain gate is locked.can always speak to someone.

Report a concern   March 8, 2023 — Rated 10 out of 10 by C.G. Your TruGreen Branch
What do you like about our services?

Professional team that comes out on time. Provides a list of items to help improve the yard.

Report a concern   March 7, 2023 — Rated 9 out of 10 by B.T. Your TruGreen Branch
What do you like about our services?

I like the gentleman that come you done very good job

Report a concern   March 4, 2023 — Rated 9 out of 10 by E.E. Your TruGreen Branch
What do you like about our services?

Service 3/3/23 was good. No issues, Zachari was mindful of my property.
**Complaint - I received a call before 10:00am on 3/3/23 of the service scheduled for 3/3/23. About 2 hours before he arrived at 12:14pm. If I had not been home I could not have unlocked the gate to the backyard.
**PLEASE give at least 24 hours notice to allow providing access if needed or to reschedule so a second trip is not required.

Report a concern   March 2, 2023 — Rated 9 out of 10 by Mr White Your TruGreen Branch
What do you like about our services?

Convenient when you give advanced notice of arrival/service date.

The plan produces results for the yard and trees. Pricing is reasonable.

Report a concern   March 2, 2023 — Rated 9 out of 10 by Linda Adamczyk Your TruGreen Branch
What do you like about our services?

Always show up, respectful service people, will answer questions, always close fence.

Report a concern   March 1, 2023 — Rated 10 out of 10 by K.C. Your TruGreen Branch
What do you like about our services?

What do you like. I really like the fact that I don't have to make it green myself.

Report a concern   March 1, 2023 — Rated 10 out of 10 by James Weaver Your TruGreen Branch
What do you like about our services?

Friendly, professional services.

Report a concern   March 1, 2023 — Rated 10 out of 10 by J.L. Your TruGreen Branch
What do you like about our services?

My lawn looks good

Report a concern   February 28, 2023 — Rated 10 out of 10 by P.W. Your TruGreen Branch
What do you like about our services?

You know what to apply to the lawn and when to do it.

Report a concern   February 21, 2023 — Rated 10 out of 10 by Roxanne Davis Your TruGreen Branch
What do you like about our services?

THEY SEND A NOTICE TELLING YOU THEY ARE THERE WAY AT ALL TIMES. THEY LEAVE THE PRINTED NOTICE AT UR DOOR N LSO A STICK UP FORM ON LAWN.
BUT AFTER AWHILE ONE HAS GO OUT AND PIK UP ALL THE SPIKES N PAPER FROM TRUE GREEN.
THATS THE ONLY PART I DON'T LIKE. IM A OLDER PERSON N SOMETIMES IT'S HARDER TO PICK UP.
I KNOW IT'S GOOD FOR ADVERTISING BUT REALLY NOT FOR ME
YOUR COMPANY HAS DONE AN EXCELLENT JOB.
THANK YOU

Report a concern   February 21, 2023 — Rated 10 out of 10 by V.F. Your TruGreen Branch
What do you like about our services?

That you apply whatever is needed at the right time.


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