Customer Testimonials
They take care of all i need done.
PLEASE DO NOT COME AT 6:15 AM AGAIN!!!
He set off the camera alarms and that set my dogs off!!
Everything went well and the technician was very nice and helpful
The shrubbery guy Jimmy D does a great job. If he says that he is coming, he does. He speaks to me every time and explains what he did and adds any recommendations.
I'd like to say that you have one of the best service providers in Jimmy Dotson.
He knows customer service and performs this deliverable to where the customer knows what it is what he is doing and communicates the status of his service. very pleasant man to work with, really enjoy his knowledge and work ethic.
One employee you guys need to encourage to stay on.
Reliable, good communication, always willing to answer questions, yard is very much better than a year ago
Derrick is courteous and payed special attention to my grassy weeds.
Our specialist, Jimmy Dotson, is extremely knowledgeable, friendly, and professional! We always look forward to him servicing our trees and shrubs!
That you notify me of when they are coming, when they are finished and if any problems are noted.
Signing up for initial and additional services is a terrible experience. Many different transfers, follow on sales calls and no receipts. Took over two hours to add one service to plan. Then follow-up sales pitches for more services.
Jimmy Dotson did a professional job to keep our shrugs and trees to grow and stay healthy.
I like the reduced amount of weeds in my lawn.
To start with, the first application killed most of the weeds, follow up helping to green my lawn
Consistent and generally thorough, although the back yard is occasionally omitted. Still have weeds in front and back yards.
My yard looks better every year since I started with True Green. Technicians are knowledgeable, friendly and offer great advice.
Well, last year at least the front lawn managed to look pretty good by the end of the summer, due most likely to the heat and my ability to manage everything. I'm aiming higher this year. We do have a bigger hill to climb this year with the magnitude of weeds but Im up for it. ALSO each of the service guys I've had the opportunity to speak to in person have been very professional and polite. I do so appreciate that.
The service is very good. Your rep s are knowledgeable and friendly
The consistency provided.
Easy of use.
The communication regarding services.
Keeping track on arrival time
it’s useful treatment for yard care
Timely and efficient; excellent communication about services.
You do it for me and I don’t have to do it
I like the research that is behind the treatments and the organization of the schedule of treatments.
However, it has happened several times, like the most recent treatment, that I was not notified of the treatment date. Thankfully we were at the house. The notification process needs to be improved.
on time...dependable...flexible...consistent
Like that you call ahead to let us know when you are coming, and then when you are finished. Workers do a good job
show up and do what they say they will do.
Timely and return if requested.
Very informative and professional and of course I love that my grass is green!!
We have used Trugreen for years on both lawn and trees. 3 years ago we zeroscaped so now we only use your tree and shrub part. We have had trouble with numerous workers that have come whether it be not closing our gate to other issues. We have never had any issues when Jimmy Dotson services our yard. He talks to us about our yard and the service. We love it when Jimmy comes! We would like to ask for him if possible because we love his work! You need to keep this guy happy as he is a big asset to Trugreen! Thank you Jimmy for your great work ethnic!!
I like that I can track progress to my house via my phone.
I like that I have the option of a yearly fee so I don't have another monthly bill to pay.