Customer Testimonials
The professional, yet friendly, attitude that has been demonstrated with all the specialists that have serviced our lawn continued today with Lester Smith (53018). From his initial "hello, I am here to here is your paperwork", he represented TruGreen in a professional manner.
Lester Smith is very pleasant to work with, seems more that willing to address any questions or concerns and is very knowledgeable.
I would like to give our Lawn Care Specialist, Andy Boice, a definite 10. He is the best
Tru Green specialist we've had in the 9 years we've been here in Florida. Thank you Andy.
James Smith did through job, was on time and very professional......
My specialist is very attentive to my specific needs.
Nicholas Connolly friendly, knowledgeable always has a smile... on time..business appearance, well dressed and groomed. Also the curtsey call of when arrival of service.
I especially like our lawn care specialist, Jason Moyer. He is always very helpful and always explains what he's doing with the lawn and offers helpful suggestions.
Able to meet Nick face to face because he personally called me before arriving. I have been with Trugreen many years. It appeared upper management in the last few years made some poor decisions(i.e. no longer a local number to call,changing their prices). Hopefully, corporate can see the importance of implementing and maintaining good service on the front lines. Nick has made a positive difference. Maybe we can fill out a survey grading upper management?
My lawn and shrubs look good.
always call in advance, consistent
always call in advance, my specialist Nick Connolly does a nice job and always points out if I have insects on leaves, etc.
Our Lawn Care Specialist is outstanding! He is attentive and efficient with our lawn care needs.
Prompt and responsive
Deliver services when scheduled.
Quality of service.
Friendly service.
They will rapidly come to property if homeowner calls about a specific concern.
I see improvement in my lawn and shrubs. Service men are courteous.
I signed up for another year of service. That should speak volumes how I view Trugreen.
on time delivery quality services and if you don,t like results you can call and have them return
I don't have to do it.
You come when you say you are & if I need additonal services your people are always there to help.
My grass looks good and I've had very few weeds, I always get a phone call the day before to let me know they will be coming to treat the lawn.
The service men and women are professional. Their suggestions are well on target.
My lawn looks very good.
I like the way the grass looks.
Services are prompt, courteous, regular, announced in advance to facilitate owner yard management and reasonable. Furthermore I can see positive results.
Promptness and a thorough job is done & am satisfied with the results.
Keep up the good work :)
Your treatments work. But James Smith, my tech, is the best.
Jose is concerned and dependable regarding my lawn
Your representative BARB in your Ocala office is a SUPERIOR representative for your company!!
I worked for 40 years at Rockwell Automation / Allen Bradley in many customer service positions. If Barb worked for me I would not only COMMEND HER but give her an increase in position, responsibility and salary if she would accept it. Employees like her are hard to find and sorely missed when they leave!
Sincerely,
First name removed M. Last name removed
Lester smith has been coming to do our service for a few years it's great to have the same person all the instead of some one New each time . And Lester does a great job.