Customer Testimonials
If I have questions or concerns, they are always just a phone call away. Over the last couple of years my lawn quality has improved.
I tried to commend Adrian Aguilar who did work at my house. He answered all my questions and was a fount of information as to what is plaguing my lawn.
They do a great job. When they come by they are very friendly and ask if I have any questions.
Always friendly. Goes over his service plan for the day. Always looks for problems.
We appreciate that your service people listen to our concerns and gives helpful direction concerning what is more than likely needed next visit. They have always been respectful to us and takes care of our property. Yes, we are indeed a satisfied customer.
The Walkers
Weiser, Idaho
Green lawn.
Our lawn looks so good. Thank you .
Our lawns at the school were in pretty bad shape after a couple years of (pandemic) overuse. Trugreen has help our play space become it's lush self!
Recently, there has been a burn in the front lawn after an application, Aug 2. Although I let someone in the office know, via email, I was told, over the phone, it was our lawn mower. I have since then looked back to camera footage and the Trugreen application machine definitely drives in a swirling way that matches the damage. Our mower moves back and forth, so did not make the mark. I only let Trugreen know about this incident, so that if there's a problem with their machine or protocol, they could get it changed/fixed. I was not upset, nor trying to get an employee into trouble.
We get a lot of complements on our soccer field now!
Consistency and quality
The technicians that come to our home to service our lawn/trees/shrubs
are friendly, careful, through and competent. It would be nice to see the same
technician on a regular basis. We seldom see the same one "twice"!
Thanks,
Mike Stefanic
They do a awesome job ☺️
I have always had good service what ever that might be. The people who do the service are always very friendly and helpful
It’s easy, and my lawn looks better.
How friendly and considerate to my questions about my yard
My Grass is always taken care of , the Services is great
good service
once they start you do not have to call to have them come back. Very prompt.
I appreciate the follow up and concern for my questions. Excellent office help. Thank you Teresa.
The services are well done and keep my trees and bushes bug free!
I actually have a problem with the service, but we are in the midst of fixing. Seems the truscape misses a large amount of weeds and they are called back. On top of it they sprayed multiple non weeds killing them, but a customer service rep came out investigated and provided a credit on our bill.
I appreciate the text notifications prior to arrival and maps provided to track technician movements. All techs have been courteous and professional.
Fast respond when we have any help or when we have any question
I'm pleased with the results and recommend you to everyone I know.
I had an emergent weed problem in my lawn. After some initial confusion coordinating with Trugreen, I got through to representatives who understood and handled the problem perfectly. My lawn is looking great again. I urge Trugreen to use folks who don’t just read from a script, but who engage in meaningful customer service.
Good business practices to provide notices and servicing schedule. Thank you for a job well done. I use Tree & Shrub, and lawn services. You are saving one of my trees that was being killed by Aphids.
Adrian answered all my questions about the procedure he was doing today and what to expect as a result of the application. I was very pleased that he took the time to be sure all my questions were addressed! Please send Adrian as the technician to do my future applications.
I was very impressed with the thorough analysys of my lawn's condition. Specialist Kyle McKelvey, #143954, did a total review of the problems and solutions for my lawn's wellbeing. TruGreen is very fortunate to have someone like Kyle on the TruGreen team!
My service technician Jeremy Witt has done a great job on my properties for the last 5 years and is very prided in his work. Teresa Costello the customer service representative is friendly and professional and always keeps me updated when each property will be serviced.
Last year the lawn did ok with your service, but this year it is doing real well. I appreciate the communication and diligence of your workers.
Greenest lawn in the neighborhood and you control the weeks fairly well.